Server shortages
#46
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With the restaurant workforce shaken out of its familiarity and complancency, one wonders if the only workforce available to the restaurant industry - at the wages most are prepared to pay - when it reopens will truly be the dregs from the bottom of the workforce barrel. Where I am, the construction and trades were facing that already at least 3-4 years ago. Pre-COVID, I remember reading about (mainly fast food?) restaurant owners unable to fire their less-than-reliable employees because they were better than having no employees at all.
And I think its a bunch of BS about razor thin margins. If the margins are so bad, why bother going into the restaurant business in the first place.
#47
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I have a friend who is pretty successful in the food industry. He used to be in fine dining, but got out for the reasons above. Now he owns a chain of pizza places. He claims one pizza store, attached to a service station no less, generates about 2x the profit of his old restaurant.
#48
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A couple of steaks or pieces of fish "sent back" and tossed, and then replaced, could eat up most of the evening's food (not beverage) profits.
Why bother going into the business? Well, other than as a hobby where you don't care about losses, a chef is an artist, and like any artist, finely crafted his/her art, without having a clue about Finance 101, but still wants a canvas to call his/her own.
#49
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There are the people who work in the industry (primarily cooks and servers) who go into the business as they have an idea that they want to put into action, and be their own boss (I prefer these restuarants as I see and appreciate the owners putting in long, hard hours with little recompense. Their passion makes up for a lot.. Commercial viability is another topic. And then there are those who have money (or believe they have) that want to get into the business as an investment (usually via franchise - ready-made operating plan). Generally not involved on the floor/front line. These people may be sold a bill of goods by franchisors. Wired magazine has a good story about the poor reliability and finicky maintenance required for some machine (franchisees have to buy it) that they have to pay pretty expensive maintenance contracts for.
In my neck of the woods, high rent is what kills most restaurants,The consequent trend (continent-wide though perhaps just catching up with other countries) is for the food artisans to start mobile kitchens (a.k.a. food vans) where they can present their art (perhaps not in a formal setting) and at least get to control their overheads.
Whenever I am in France, I marvel at how restaurants where the proprietors also own the property underneath can take time off: They can limit their hours, such as last service for the week being Sunday lunch and not open again until Tuesday dinner.
I knew a cook-proprietor who had rent and property tax overhead of at least $17k a month. Lots to cover before you can even pay for ingredients and wages. Prior to COVID, a lot of restaurants had given up operating for lunch and dinner 7 days a week because they couldn't get staff.
In my neck of the woods, high rent is what kills most restaurants,The consequent trend (continent-wide though perhaps just catching up with other countries) is for the food artisans to start mobile kitchens (a.k.a. food vans) where they can present their art (perhaps not in a formal setting) and at least get to control their overheads.
Whenever I am in France, I marvel at how restaurants where the proprietors also own the property underneath can take time off: They can limit their hours, such as last service for the week being Sunday lunch and not open again until Tuesday dinner.
I knew a cook-proprietor who had rent and property tax overhead of at least $17k a month. Lots to cover before you can even pay for ingredients and wages. Prior to COVID, a lot of restaurants had given up operating for lunch and dinner 7 days a week because they couldn't get staff.
#50
Join Date: Jun 2004
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This is a huge issue in Australia at the moment. The labour force pre-pandemic was expanding at ~29k/month, but since the border was shut it's growing at 8,500/month. Foreign stu A mate who manages a cafe was telling me he just can't get staff. They'll apply he'll set up a time to interview them and they just won't show up. There's no lack of customers, the economy is booming, but for a lot of locals working in hospitality is not where they want to be.
I still can't believe there was so little government support when they shut everything down. Over here any employee working for an employer that had, or believed it would have, a 30% revenue decline was eligible for $750/week to remain employed.
I still can't believe there was so little government support when they shut everything down. Over here any employee working for an employer that had, or believed it would have, a 30% revenue decline was eligible for $750/week to remain employed.
#51
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Right, but in order for the employee to benefit they had to be unemployed. The program here was similar to the UK in that the government subsidised the employee's wages at a flat $750/week but only while they remained employed. Coupled with rent-relief and government cash handouts to small businesses of up to $100k that kept everyone in work even when there were takeaway only/limited seating options.
#52




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I think there needs to be some clarity to the above. I dont believe that the government shut down restaurants, rather, it was indoor dining not being allowed. In my area, many restaurants pivoted to doing takeout and managed to survive up to this point. Indoor dining is now allowed at 100% here. We went out to one of our favorite restaurants last night and while 1/3 of the staff was new, it was fully staffed. We dont patronize chain restaurants, only locally owned small restaurants. We have had some restaurants close permanently, but, surprisingly, we have had some new restaurants opening during the pandemic.
We also had a couple new places open, but not as many as normal for this area. And quite a few have delayed opening. We've been anxiously awaiting the second location of one of our favorite Neapolitan pizza places opening in our town - and we've now been waiting since last fall. Seems like everything takes longer than normal still.
Right, but in order for the employee to benefit they had to be unemployed. The program here was similar to the UK in that the government subsidised the employee's wages at a flat $750/week but only while they remained employed. Coupled with rent-relief and government cash handouts to small businesses of up to $100k that kept everyone in work even when there were takeaway only/limited seating options.
There was a loan program here than restaurants could apply for, but I think it ran out of money pretty fast. I've read many quotes from chefs and owners around here who very much wanted to keep people employed. Some owners pledged all profit would go toward paying employees last year.
Regardless, the reality is that here in the US we have a high unemployment rate, still more than double what it was before the pandemic. So if there's a "labor shortage", something else is now causing it, because there are able-bodied people out of work. Sure, restaurants pay low wages and often are not fun jobs. But that's always been the case, and people took those jobs because they needed to pay their bills. I still think the only variable that's changed is that now people aren't worried about paying their bills - they're getting larger than normal unemployment benefits and don't even have to pay their rent if they can't or just don't feel like it. And again, I have no problem with all of that during the pandemic, but it seems like time to start moving back to normal.
#53
Join Date: Jun 2004
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Right, but in order for the employee to benefit they had to be unemployed. The program here was similar to the UK in that the government subsidised the employee's wages at a flat $750/week but only while they remained employed. Coupled with rent-relief and government cash handouts to small businesses of up to $100k that kept everyone in work even when there were takeaway only/limited seating options.
#54




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Even President Biden seems to be coming around on the "labor shortage" in his comments today, although he didn't actually admit it was the enhanced unemployment that caused it.
"We’re going to make it clear to anyone collecting unemployment who is offered a suitable job they must take the job or lose their unemployment benefits." - President Biden
I agree with the concept, but not sure how it's actually enforceable - difficult to be offered a job if you aren't actually applying for one. Hopefully it gets at least some people moving.
"We’re going to make it clear to anyone collecting unemployment who is offered a suitable job they must take the job or lose their unemployment benefits." - President Biden
I agree with the concept, but not sure how it's actually enforceable - difficult to be offered a job if you aren't actually applying for one. Hopefully it gets at least some people moving.
#55
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Here a lot of retailers that used the program but ended up having boom conditions have paid the money back to the government.
Last edited by bensyd; May 10, 2021 at 5:15 pm
#56
Join Date: Mar 2010
Posts: 17
Here in CT the local NPR station interviewed a bunch of (again, local to CT) restaurant and business owners.
They all said the same thing:
People apply just to prove they are looking in order to get the unemployment and bonus. Some "applicants" come out and say that
People who are serious only want to work 1/2 time so they can get part-time unemployment and full bonus $$
The serious applicants aren't always qualified for the jobs that are open.
For example, the landscaping company needs someone experienced in design, drainage, etc....not a body to push a mower in straight lines.
They all said the same thing:
People apply just to prove they are looking in order to get the unemployment and bonus. Some "applicants" come out and say that
People who are serious only want to work 1/2 time so they can get part-time unemployment and full bonus $$
The serious applicants aren't always qualified for the jobs that are open.
For example, the landscaping company needs someone experienced in design, drainage, etc....not a body to push a mower in straight lines.
#57




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Here in CT the local NPR station interviewed a bunch of (again, local to CT) restaurant and business owners.
They all said the same thing:
People apply just to prove they are looking in order to get the unemployment and bonus. Some "applicants" come out and say that
People who are serious only want to work 1/2 time so they can get part-time unemployment and full bonus $$
The serious applicants aren't always qualified for the jobs that are open.
For example, the landscaping company needs someone experienced in design, drainage, etc....not a body to push a mower in straight lines.
They all said the same thing:
People apply just to prove they are looking in order to get the unemployment and bonus. Some "applicants" come out and say that
People who are serious only want to work 1/2 time so they can get part-time unemployment and full bonus $$
The serious applicants aren't always qualified for the jobs that are open.
For example, the landscaping company needs someone experienced in design, drainage, etc....not a body to push a mower in straight lines.
I was enjoying a full paycheck from my former employer and then received unemployment on top of it. All completely legal, in fact I fully explained the situation to the state agency just to make sure I wouldn't get in trouble later. Certainly a different situation than we're discussing but the end result was the same - since I had basically received a raise to not work, I didn't look for work until my severance package ran out. Seems like that's what's going on today.
#58




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We are seeing the F and B shortage in Austin. One bill they passed was to make permanent take out cocktails to go with the take out food.
Its not just restaurants.
My son runs a dental office that had the March April 2020 swoon and the State Government locked him down because he does mostly elective stuff in the office.
Once he could open back up (wisdom teeth at the end of the school year) when he recalled his staff, at least 50 percent said no thanks, unemployment and not working
was better. Over the next 6 months he has staffed up and is a little over staffed because there are so many jobs available, people still get COVID or just call in sick.
I dont see it as political, I think its economic. And it will sort itself out.
Its not just restaurants.
My son runs a dental office that had the March April 2020 swoon and the State Government locked him down because he does mostly elective stuff in the office.
Once he could open back up (wisdom teeth at the end of the school year) when he recalled his staff, at least 50 percent said no thanks, unemployment and not working
was better. Over the next 6 months he has staffed up and is a little over staffed because there are so many jobs available, people still get COVID or just call in sick.
I dont see it as political, I think its economic. And it will sort itself out.
#59
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People apply just to prove they are looking in order to get the unemployment and bonus. Some "applicants" come out and say that
People who are serious only want to work 1/2 time so they can get part-time unemployment and full bonus $$
The serious applicants aren't always qualified for the jobs that are open...
We are seeing the F and B shortage in Austin. One bill they passed was to make permanent take out cocktails to go with the take out food.
Its not just restaurants.
My son runs a dental office that had the March April 2020 swoon and the State Government locked him down because he does mostly elective stuff in the office.
Once he could open back up (wisdom teeth at the end of the school year) when he recalled his staff, at least 50 percent said no thanks, unemployment and not working
was better. Over the next 6 months he has staffed up and is a little over staffed because there are so many jobs available, people still get COVID or just call in sick.
I dont see it as political, I think its economic. And it will sort itself out.
Its not just restaurants.
My son runs a dental office that had the March April 2020 swoon and the State Government locked him down because he does mostly elective stuff in the office.
Once he could open back up (wisdom teeth at the end of the school year) when he recalled his staff, at least 50 percent said no thanks, unemployment and not working
was better. Over the next 6 months he has staffed up and is a little over staffed because there are so many jobs available, people still get COVID or just call in sick.
I dont see it as political, I think its economic. And it will sort itself out.
#60
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This came out
Waiters Reject Signing Bonuses, Hobbling an $860 Billion Industry
While unemployment benefits may be an issue..
Waiters Reject Signing Bonuses, Hobbling an $860 Billion Industry
While unemployment benefits may be an issue..
More than half of restaurant workers are considering quitting because of low wages and other opportunities, according to a survey published last month by nonprofit One Fair Wage and the University of California at Berkeley’s Food Labor Research Center.
......
Yet he and other employers in the industry face a more fundamental challenge. Low-skilled workers are fleeing food service for higher-paying jobs at fulfillment centers operated by Amazon .com Inc. and other retailers, according to Daniel Zhao, a senior economist at the employment site Glassdoor.
......
Yet he and other employers in the industry face a more fundamental challenge. Low-skilled workers are fleeing food service for higher-paying jobs at fulfillment centers operated by Amazon .com Inc. and other retailers, according to Daniel Zhao, a senior economist at the employment site Glassdoor.

