Server shortages
#196




Join Date: Oct 2013
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We tried to take the grandkids to Red Robin for late lunch. No go. 45 minute wait with many open tables. I’d say the inability to earn top dollar tips has put them low in the server totem pole. They will have to raise wages to compete as the lower prices mean lower tips.
No point to that I guess, just an observation. But as a former business major, this would have been a fun case study to analyze in my advanced classes. Supply and demand, declining sales, wages and wage laws, government regulation and unemployment subsidies...it has a bit of everything.
#197
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The question is can they survive a wage increase? They famously cut salaries by 20% at the beginning of the pandemic, and I believe last I saw reported they had a 25% decrease in same store sales. Probably a bit of chicken or egg - sales may still be down simply because they can't find servers to fill all the tables. But if sales are down can they afford to raise wages? Gaining more revenue at the expense of profit might be sustainable short term in order to get people on board. But then they'd have to substantially raise prices at some point.
No point to that I guess, just an observation. But as a former business major, this would have been a fun case study to analyze in my advanced classes. Supply and demand, declining sales, wages and wage laws, government regulation and unemployment subsidies...it has a bit of everything.
No point to that I guess, just an observation. But as a former business major, this would have been a fun case study to analyze in my advanced classes. Supply and demand, declining sales, wages and wage laws, government regulation and unemployment subsidies...it has a bit of everything.
#198
Join Date: Jun 2004
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My local Red Robin is open with no capacity limits. We were there on Monday to use my birthday burger.
#199
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panera is pretty great of a service model. Shame it’s JHB only because I would love to own that stock.
#200

Join Date: Aug 2012
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And this is really the crux of the discussion on whether restaurant demand will go back to normal. There's certainly a large group that fits your final sentence. Then there are those, like our friend in this thread gaobest, who claims to be enjoying the new-found cost savings and the pleasure of cooking good food at home.
And, you're right, either way it's going to be a fascinating case study in business schools around the world as they look back to how we've handled this pandemic where they'll have the benefit of hindsight, whereas we more or less have to fly somewhat blind.
Last edited by Visconti; Jun 25, 2021 at 12:34 pm Reason: grammar, spelling and syntax - the triumvirate here
#201




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But I agree with you on the service front. For a quick lunch, I'd much rather order and pick up at the counter. Saves me time and I don't have to tip a server. Maybe that's the way "automation" goes. Order at your table from a screen and then either pick up at the counter or a robot delivers your food. It could breed a number of different methods, and make human servers obsolete, other than at those restaurants where you expect more of a personalized experience. We may put a whole generation of actors and college students on the unemployment line!
#202



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I remember seeing a wage sheet from one of the big local PCB employers looking for foreign help for summer 2019 posted on Facebook and even then so many locals would have been nope, can do a lot better working at Publix or Hobby Lobby. Or getting on with one of those cleaning companies where you can make more doing Saturday-only condo and beach house cleaning on changeover day than you could putting in 40 hours a week at the Econolodge.
#203




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Do the foreign college students stay there for the summer rather than return home? It would seem to me that it would be a problem every summer simply because all the college students leave. But I'm not familiar with a tourist economy like this, so I'm asking to learn. I understand the reliance on foreign worker visas in Florida, I just hadn't thought there was an angle related to students.
#204
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For us, pre-covid we did eat out a lot. Mostly because of the convenience factor. Both of us work, neither of us particularly like to cook, and coming home after working all day and cooking wasn't really something that was really high on our list of things we wanted to do.
As far as cooking skills or lack thereof, I wonder if it has to do with innate thrift, upbringing, culture (related to the previous, upbringing) or some other factor. There are many in recent generations who seem to have no or next to no cooking skills. The restaurant and prepped food industry would love more of these.
#205
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But I agree with you on the service front. For a quick lunch, I'd much rather order and pick up at the counter. Saves me time and I don't have to tip a server. Maybe that's the way "automation" goes. Order at your table from a screen and then either pick up at the counter or a robot delivers your food. It could breed a number of different methods, and make human servers obsolete, other than at those restaurants where you expect more of a personalized experience.
#206



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Do the foreign college students stay there for the summer rather than return home? It would seem to me that it would be a problem every summer simply because all the college students leave. But I'm not familiar with a tourist economy like this, so I'm asking to learn. I understand the reliance on foreign worker visas in Florida, I just hadn't thought there was an angle related to students.
#207
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I haven’t heard a single foreign accent in a week. We shopped Pier Park today, ate there yesterday, drank there several times. Went into Alvins Island and RonJon. Nope. No Eastern European kids.
#208



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Which is just weird by FL Panhandle standards. I can remember being on a mid-May ATL-VPS flight that was mostly that kind of college kids and one of the locals, who ran a resource group for the student workers out of a local church, spent the entire flight talking to them about US Labor law, Florida rental laws, and how if their employer or landlord was stepping over one of those lines, there were people at the church who could help them free of cost.
#209

Join Date: Aug 2012
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Americans Are Leaving Unemployment Rolls More Quickly in States Cutting Off Benefits - WSJ
and,
finally,
Probably behind a paywall, but I'm not sure since I have a subscription. While the situation is a little more nuanced with fears associated with the virus, the above is all pretty common sense stuff--necessity makes even the timid brave.
The number of unemployment-benefit recipients is falling at a faster rate in Missouri and 21 other states canceling enhanced and extended payments this month, suggesting that ending the aid could push more people to take jobs.
“You’re starting to see a response to these programs ending,” said Aneta Markowska, Jefferies’ chief financial economist. In recent months “employers were having to compete with the government handing out money, and that makes it very hard to attract workers.”
“It’s crazy how quickly” things seem to be ramping up, she said, noting that workers in other states where Midas operates and the federal benefits are still in place appear reluctant to re-enter the workforce.
#210
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Not exactly a sit down restaurant (and I don't remember if I've ever eaten in one) but the Canadian Pizza Huts are all converting to delivery and take out, with permanent closure of the "dining room". Apparently the trend to close dining rooms started quite a few years pe-COVID but now it's a national shift.

