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Old May 31, 2007, 9:11 am
  #781  
 
Join Date: Mar 2007
Posts: 141
Originally Posted by lin821
I guess I had better luck than you. I did the auto quote on 5/21/07 but no miles yet. Just called 30 minues ago, I told the CSR I did an internet quote a couple days ago and had some questions. He asked me for the quote # then told me right away he needed to transfer me to the internet support team. I didn't even have to ask!

The team member was very friendly and reviewed the quoted rate with me. I chatted with her and told her it was $30 more than my current policy. Then I asked her to verify my Skymiles # and the bonus miles. She told me my quote is in the system but the miles may take up to 12 weeks to be posted. I asked her nicely if there's a way to speed it up. She told me that everybody is trying to have their miles posted at this points so the system is backlogged. She also mentioned that Ameriprise forwards the requests to Delta on a weekly basis, so it's up to Delta how fast to post the miles.

The most important question I asked her was the date for the activity. She assurred me that it would be backdated to the actual day the auto quote was requested since that's how their system forward the info to Delta. So for those who already got your complete quote but not the miles, just be patient.

I think I am good with my 5K bonus Skymiles now!

I don't know about others, but the miles from my quote were NOT backdated. They were dated about 5 days after the quote was received online.
flightline is offline  
Old May 31, 2007, 9:58 am
  #782  
 
Join Date: Jun 2004
Location: ORD, MDW
Posts: 219
Any others?

Originally Posted by flightline
I don't know about others, but the miles from my quote were NOT backdated. They were dated about 5 days after the quote was received online.
Has anyone else received miles that were not backdated for a specific partner? If so, please list the partner so any last minute participants (like me) can avoid them. Thanks.
mlhall is offline  
Old May 31, 2007, 11:13 am
  #783  
 
Join Date: Aug 2006
Location: PDX
Programs: AS MVPG
Posts: 2,956
Originally Posted by mlhall
Has anyone else received miles that were not backdated for a specific partner? If so, please list the partner so any last minute participants (like me) can avoid them. Thanks.
Lather was not backdated. I am still waiting for many to post so I will tell you then if they are backdated
spgaston is offline  
Old May 31, 2007, 12:34 pm
  #784  
 
Join Date: May 2003
Programs: AA (1MM), Marriott (LT Gold)
Posts: 1,766
Originally Posted by mlhall
Has anyone else received miles that were not backdated for a specific partner? If so, please list the partner so any last minute participants (like me) can avoid them. Thanks.
Anything you do now (except for possibly buying Delta miles directly) has a chance of not posting with today's date. The burden of proof will be on you to prove that a transaction entered into today should qualify for the promotion -- so keep print-outs of everything.

(The answer to your question can probably be found in the last 20 or so pages of this thread if you're really interested.)

Last edited by ExitRowAisle; May 31, 2007 at 1:51 pm
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Old May 31, 2007, 1:06 pm
  #785  
 
Join Date: Feb 2006
Location: PHX
Programs: AAdvantage Platinum, SkyPesos peon
Posts: 128
Telephoned Lather regarding my 5/9/07 purchase, the SkyMiles for which never posted. I actually transfered through to the individual in Accounting, who manages the Lather postings at SkyMiles.

She transmits one time per month. She thought the next transmittal to SkyMiles would be next week, which would be around the 8th of June. Lather purchases like mine, which occured 5/9 and later in May, will transmit to SkyMiles, showing the date of the transmittal in June. Simply put, my May purchase which should unquestionably qualify for the promotion, will post with a June transaction date to my SkyMiles account!!

Delta's tabulation of partner activity for this promotion covers April and May dates only, meaning that Lather activity in May (and posting with a June date) will not qualify.

I took the trouble to explain this to my telephone contact at Lather. She responded that SkyMiles allows her one field for a date. She does not have a field to enter a transaction date, then a separate field to enter a transmittal date. SkyMiles has instructed her to fill in the single date field with the transmittal date.

We will have to fight with SkyMiles later over the transaction date versus the posting date for these Lather purchases.

Once again, I am reminded of the early postings to this thread. These questioned SkyMiles capacity to run a promotion. I should think Lather is typical of quite a few partners, who also would have been specifically instructed by SkyMiles not to input the date of purchase/activity, but rather the date of transmittal. We are seeing that frequent transmitters like the rental car companies provide timely postings to SkyMiles. However, the infrequent transmitting partners like Lather (and, we are seeing, quite a few others) only purchase their SkyMiles once per month.

From the beginning, there was no way for these May transactions to post with SkyMiles with the requisite May dating!!!
catdad is offline  
Old May 31, 2007, 1:12 pm
  #786  
 
Join Date: Aug 2006
Location: PDX
Programs: AS MVPG
Posts: 2,956
Originally Posted by catdad
Telephoned Lather regarding my 5/9/07 purchase, the SkyMiles for which never posted. I actually transfered through to the individual in Accounting, who manages the Lather postings at SkyMiles.

She transmits one time per month. She thought the next transmittal to SkyMiles would be next week, which would be around the 8th of June. Lather purchases like mine, which occured 5/9 and later in May, will transmit to SkyMiles, showing the date of the transmittal in June. Simply put, my May purchase which should unquestionably qualify for the promotion, will post with a June transaction date to my SkyMiles account!!

Delta's tabulation of partner activity for this promotion covers April and May dates only, meaning that Lather activity in May (and posting with a June date) will not qualify.

I took the trouble to explain this to my telephone contact at Lather. She responded that SkyMiles allows her one field for a date. She does not have a field to enter a transaction date, then a separate field to enter a transmittal date. SkyMiles has instructed her to fill in the single date field with the transmittal date.

We will have to fight with SkyMiles later over the transaction date versus the posting date for these Lather purchases.

Once again, I am reminded of the early postings to this thread. These questioned SkyMiles capacity to run a promotion. I should think Lather is typical of quite a few partners, who also would have been specifically instructed by SkyMiles not to input the date of purchase/activity, but rather the date of transmittal. We are seeing that frequent transmitters like the rental car companies provide timely postings to SkyMiles. However, the infrequent transmitting partners like Lather (and, we are seeing, quite a few others) only purchase their SkyMiles once per month.

From the beginning, there was no way for these May transactions to post with SkyMiles with the requisite May dating!!!

This is all true but we discovered quite early on (in this thread) that this was going to be the case with Lather. I think it is only the SkyMiles incentives postings (of which we are only allowed one anyway) that have this issue.
spgaston is offline  
Old May 31, 2007, 1:29 pm
  #787  
 
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,041
fyi:

I bought 1,000 miles in the morning today and the miles posted with today's date about 5 or 6 hours later...wow

Should I ask for a refund from the Avis people who try harder to bury the fine print?

I have all 5 activities posted for a family of 4...now let's see how long DL will take to post...do they really need 10-12 weeks to do this, come on! They should hire from NW Wordlperks to teach them how to do such promos.
gpapadop is offline  
Old May 31, 2007, 1:39 pm
  #788  
 
Join Date: Aug 2005
Programs: DL,HH Gold,SPG Gold, Marriott Silver, Omni SG
Posts: 828
Originally Posted by gpapadop
fyi:

I bought 1,000 miles in the morning today and the miles posted with today's date about 5 or 6 hours later...wow

Should I ask for a refund from the Avis people who try harder to bury the fine print?

I have all 5 activities posted for a family of 4...now let's see how long DL will take to post...do they really need 10-12 weeks to do this, come on! They should hire from NW Wordlperks to teach them how to do such promos.
I've done promos with them before that posted much quicker than the 10-12 weeks, I think they just like to give themselves wiggle room.

Last edited by tfmpa; May 31, 2007 at 4:36 pm
tfmpa is offline  
Old May 31, 2007, 2:48 pm
  #789  
 
Join Date: Jun 2004
Location: ORD, MDW
Posts: 219
Unhelpful...

Originally Posted by ExitRowAisle
Anything you do now (except for possibly buying Delta miles directly) has a chance of not posting with today's date. The burden of proof will be on you to prove that a transaction entered into today should qualify for the promotion -- so keep print-outs of everything.

(The answer to your question can probably be found in the last 20 or so pages of this thread if you're really interested.)
The phrase "if anyone else" was a reminder for others to add those items that were not backdated to this thread. The partners that have not been backdated in the last portion of this thread may not be a complete list, hence my polite reminder. Sorry that it seems to have confused you.
mlhall is offline  
Old May 31, 2007, 2:51 pm
  #790  
 
Join Date: Jan 2005
Location: Panama City Beach, FL (ECP)
Programs: Delta PM, Alaska MVP, Hilton GoldMarriott Titanium
Posts: 780
I just ordered a coffee mug from Java City as my final partner transaction. Doing a quick search in this thread showed that Java City backdates transactions, which is good for those of us who waited until the last minute.

On the otherhand, my recent SkyMiles Dining transaction and bonus posted this afternoon. It was much quicker than I had anticipated.

Overall I am glad I have my 5 transactions and that those 5000 miles will be in my account (hopefully) sometime soon.
Berto is offline  
Old May 31, 2007, 3:05 pm
  #791  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,892
Originally Posted by gpapadop
They should hire from NW Wordlperks to teach them how to do such promos.
NW ought to hire somebody from Delta to figure out how to post miles on FLIGHTS.
indufan is offline  
Old May 31, 2007, 3:12 pm
  #792  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
I'm still waiting for my miles from Burget to post

I called them today and they said miles were sent to Delta on the 15th. Emailed Delta and they said that it would take 4-6 weeks
WBurcham is offline  
Old May 31, 2007, 3:22 pm
  #793  
 
Join Date: Jul 2002
Posts: 52
Anyone waiting for 1800flowers miles may have a problem. I have been waiting for a month or so for the miles to post and I finally get this email back from them:

"Thank you for shopping with 1-800-FLOWERS.COM.
I apologize for any inconvenience or confusion. One of the requirements for getting the airline miles is for the merchandise to be at least $29.99. The merchandise on this order was only $15.99 and so you will not be able to receive airline miles for this order.
If you have any other questions or concerns, please do not hesitate to contact us at the address listed below. You can also contact us at our customer satisfaction number, 1-800-468-1141.
Sincerely,
Misty Carr
Sales and Service Specialist
[email protected]"

Anyone have or remember any confirmation of that anyplace? I certainly never saw that anywhere before ordering or I would have properly adjusted. This guarantees that I will never place an order with them again, whether or not it is documented anyplace. Can anyone find anything or remember anything?
jasondaub is offline  
Old May 31, 2007, 4:02 pm
  #794  
 
Join Date: Aug 2006
Location: PDX
Programs: AS MVPG
Posts: 2,956
Originally Posted by jasondaub
Anyone waiting for 1800flowers miles may have a problem. I have been waiting for a month or so for the miles to post and I finally get this email back from them:

"Thank you for shopping with 1-800-FLOWERS.COM.
I apologize for any inconvenience or confusion. One of the requirements for getting the airline miles is for the merchandise to be at least $29.99. The merchandise on this order was only $15.99 and so you will not be able to receive airline miles for this order.
If you have any other questions or concerns, please do not hesitate to contact us at the address listed below. You can also contact us at our customer satisfaction number, 1-800-468-1141.
Sincerely,
Misty Carr
Sales and Service Specialist
[email protected]"

Anyone have or remember any confirmation of that anyplace? I certainly never saw that anywhere before ordering or I would have properly adjusted. This guarantees that I will never place an order with them again, whether or not it is documented anyplace. Can anyone find anything or remember anything?
Whoa, this is news to me! I just placed an order with them last week for $20 or so and have never heard of this requirement nor was it plainly listed anywhere.
I swear lots of these promos break consumer laws regarding disclosure (AVIS, SkyMiles wireless accessories, and now 1-800-Flowers come to mind).

Class action lawsuit anyone? ^ @:-)
spgaston is offline  
Old May 31, 2007, 4:30 pm
  #795  
 
Join Date: Feb 2003
Location: Los Angeles, CA
Programs: Hyatt LT Globalist, Marriott LT Titanium, AA Plat Pro/LT Plat
Posts: 1,205
Originally Posted by WBurcham
I'm still waiting for my miles from Burget to post

I called them today and they said miles were sent to Delta on the 15th. Emailed Delta and they said that it would take 4-6 weeks
I've been waiting over 6 weeks for my miles from Budget. I called, they opened an investigation, said that it might take them another 60-90 days

My other activities:

1) Points.com - backdated
2) Skymiles Clothing Care - backdated
3) Skymiles Dining - backdated
4) Membership Rewards - instant
5) Ameriprise - Not backdated
6) Skymiles Amex
7) Skymiles Shopping (Buy.com) - backdated
8) Skymiles Incentives (Java City) - Not backdated
9) Buy Miles - same day

Still waiting for:
10) FTD - ordered 5/2, delivered 5/11, posted 6/7, backdated to 5/11
11) Budget - posted 7/10, backdated

Last edited by PhilC; Jul 11, 2007 at 4:38 pm Reason: update Budget posting
PhilC is offline  


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