Delta's $98 response: detained by the DHS/FBI on a DL MR
Aug 17, 2007, 1:39 pm
#46
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)Senator Ted Kennedy was on a "no-fly" list of some form a while back. I suspect that today, the Senator flies without a problem. Perhaps the OP was cleared off the list? I really don't know. All I know is that the OP got shafted by the government and is now trying to blame a third party for abuse and losses caused by government actions.
Aug 17, 2007, 1:42 pm
#47
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Why "Shame on DL!"? If a hurricane hits my house in Florida, should I expect DL to give me SkyMiles and a refund simply because I fly to and from Florida on DL? Delta probably has more control over the weather than they do over the actions of the government!
Aug 17, 2007, 1:55 pm
#48
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the op was on a legitimate flight that he paid for. either through the actions of DL or not, he was pulled off a flight and missed his connecting flight.
offered no assistance to get him back home. they told him to eff off when he was only trying to get what he had already paid for. regardless of whether or not it's all DL's fault, would you want to patronize a company that wouldn't take care of an obviously good customer?
no thank you!
offered no assistance to get him back home. they told him to eff off when he was only trying to get what he had already paid for. regardless of whether or not it's all DL's fault, would you want to patronize a company that wouldn't take care of an obviously good customer?
no thank you!
Aug 17, 2007, 3:23 pm
#49
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If the hurricane caused you to miss a DL flight, I might expect DL to reaccommodate you as a measure of goodwill to a valuable customer.
Aug 17, 2007, 4:03 pm
#50
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Aug 17, 2007, 4:52 pm
#51
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Is it entirely feasible that maybe he was rude to the agent? They don't have to give you a freebie except if you miss a connection or have a flat tire. You guys weren't there it's hard to say the cause of his issues and you are only hearing HIS side of the story. Until then you can't really say DL left him stranded.
Aug 17, 2007, 11:03 pm
#52
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......
Last edited by chrisny2; Aug 17, 2007 at 11:10 pm Reason: never mind...this is getting kind of o/t anyway
Aug 17, 2007, 11:10 pm
#53
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the op was on a legitimate flight that he paid for. either through the actions of DL or not, he was pulled off a flight and missed his connecting flight.
offered no assistance to get him back home. they told him to eff off when he was only trying to get what he had already paid for. regardless of whether or not it's all DL's fault, would you want to patronize a company that wouldn't take care of an obviously good customer?
no thank you!
offered no assistance to get him back home. they told him to eff off when he was only trying to get what he had already paid for. regardless of whether or not it's all DL's fault, would you want to patronize a company that wouldn't take care of an obviously good customer?
no thank you!
Aug 17, 2007, 11:12 pm
#54
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Aug 17, 2007, 11:24 pm
#55
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Is it entirely feasible that maybe he was rude to the agent? They don't have to give you a freebie except if you miss a connection or have a flat tire. You guys weren't there it's hard to say the cause of his issues and you are only hearing HIS side of the story. Until then you can't really say DL left him stranded.
I do know his full name & googled it when all this started. Attacking his character seems rather pointless to me. Delta owes him a trip to FRA or a refund.
Aug 18, 2007, 3:55 am
#56
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That's quite a chilling effect, Delta.
Aug 18, 2007, 4:46 am
#57
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1. Federal law enforcement officials find out about the actual DL itineraries because of what DL gives to law enforcement or that LEOs and intelligence services get from DL. Otherwise they have to somehow get it from the person travelling, who purchased the ticket or who has access to those persons and their belongings (or trash or handmedowns). [DHS CBP/ICE involvement, flight specific or not, can come into play but that wasn't the instigating factor here.]
2. The name was not on the list of names that requires contacting federal law enforcement prior to clearing for travel.
2. The name was not on the list of names that requires contacting federal law enforcement prior to clearing for travel.
Aug 18, 2007, 7:55 am
#58
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Delta owes him a trip to FRA or a refund.
Not to try and get this thread back on topic but...I think I must have missed reading one post.
What is happening now in regards to this case. Is the OP pursuing it in court, or has he just given up?
Not to try and get this thread back on topic but...I think I must have missed reading one post.
What is happening now in regards to this case. Is the OP pursuing it in court, or has he just given up?
Aug 18, 2007, 8:19 am
#59
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This was an international ticket. It is my understanding that the names and other information (which might include your entire itinerary, not just the international segment) is turned over to US authorities before the flight. This is required for every flight coming to/from the US on any carrier (I recall that the US and EU had extensive negotiations over this in the recent past due to EU privacy laws). So yes, Delta probably did give them the information, as they do for every single passenger they carry internationally to/from the USA.
Aug 18, 2007, 8:21 am
#60
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), but DL's actions in relation to this trip take that to a new level. 