Delta.com Bug Reporting: The Official Master Thread
#2401
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
Did a SDS for a flight today. Both my original and standby flights show in the website but in the app I can only see the confirmed flight. After I clear standby, I only see the original flights in both the app and the website.
#2402
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
really stupid mechanization
using the full website to check flight status for options for my son's delayed flight (DTW-CVG; looking at CMH/DAY/SDF/LEX) ... when I click the "book this flight" button, the system brings up the basic booking screen pre-populated with my home airport, not the city pair I'm actually looking at
#2403
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,105
Anyone else having trouble logging in on the new version of the site? Old site works fine. New site says "Whoops! Please enter valid login credentials to continue," even though I'm entering in the same credentials that work on the old site. DL twitter says that it's a known issue.
#2404
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,052
Anyone else having trouble logging in on the new version of the site? Old site works fine. New site says "Whoops! Please enter valid login credentials to continue," even though I'm entering in the same credentials that work on the old site. DL twitter says that it's a known issue.
#2405
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
Anyone else having trouble logging in on the new version of the site? Old site works fine. New site says "Whoops! Please enter valid login credentials to continue," even though I'm entering in the same credentials that work on the old site. DL twitter says that it's a known issue.
Did Delta Just Overhaul Their Website Again?
tldr try deleting all your delta.com cookies.
#2406
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,052
There was a sub discussion as part of a more generic discussion about the new site:
Did Delta Just Overhaul Their Website Again?
tldr try deleting all your delta.com cookies.
Did Delta Just Overhaul Their Website Again?
tldr try deleting all your delta.com cookies.
Delta.com login issues
#2407
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,397
Tried to look at flight schedules for an upcoming trip in November since we all know if you just use the book trip, you don't get all the options possibly available.
Input information--get a reroute to the route map. Before anyone asks the route--CHS-LAS. Why is the website worthless SO often (I know that's a rhetorical question since we all know DL cheaped out on IT). Pathetic.
Input information--get a reroute to the route map. Before anyone asks the route--CHS-LAS. Why is the website worthless SO often (I know that's a rhetorical question since we all know DL cheaped out on IT). Pathetic.
#2408
Join Date: Aug 2009
Location: All over
Programs: MR, HH, DL, ALK
Posts: 136
incorrect mileage redemption award calendar values
It seems like there are multiple invalid award calendar values displayed for SEA - EZE searching combinations of 7 to 12 day trips in April 2019 in Delta One. Speaking with an agent, I was told that the 188,000 mile offerings are actually Main Cabin. The website clearly has the "Show Best Fares For" Delta One listed. What gives?
#2409
Join Date: Aug 2011
Location: Indianapolis
Programs: DL Gold, Marriott Titanium, IHG Plat, Hilton Gold, UA Silver
Posts: 625
Calendar not working?
I haven't been able to get the 5 week calendar to work in over a month. It times out every time. Anyone going through the same issues? Cleared cookies, incognito mode, etc. no change.
#2410
Formerly known as scootr29
Join Date: Apr 2010
Posts: 977
I get this message...."Oh no! We're sorry, but there are not enough seats available on this flight to complete your booking. Please try selecting the flexible date option to continue your search.#101767A"
And then on the same screen I get this message "Please note that all award/mileage searches will now be directed to the Flexible Date view of results."
What is some frustrating is the flexible date option is no where to be found...the box to check is not there. So you have to go back to the homepage and start all over again.
Delta sucks right now
Last edited by SSF556; Sep 25, 2018 at 2:12 pm
#2411
Join Date: Dec 2009
Location: New York City
Programs: DL Diamond
Posts: 124
Are people able to check in right now? I got the e-mail to check in, T-24, but the website is clearly having some issues. I can't log in, and it has no record of my reservation. Anyone else?
#2412
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
I’m unable to log in on the app or using Chrome. Forgot password doesn’t work, either.
Even when I log into my AMEX account, it says that my Skymiles total is unavailable. Never saw that before.
Bruce
Even when I log into my AMEX account, it says that my Skymiles total is unavailable. Never saw that before.
Bruce
Last edited by bdschobel; Sep 25, 2018 at 5:31 pm Reason: More information
#2413
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
https://www.flyertalk.com/forum/delt...cations-2.html
#2414
Join Date: Oct 2016
Location: AMS
Programs: Hilton Diamond, FB Plat
Posts: 312
Interesting one: If you have a delta flight, be it either Delta metal or actually booked through delta.com, but don't use your skymiles number (as I credit my Flyingblue) it keeps "forgetting" my trips. I properly get push notifications upon changes, check in notices, etc. But I always have to re-enter PNR and my name to lookup my flight when logged in. Both in the app and on the website.
#2415
Join Date: Jan 2017
Location: LAN
Programs: DL Skymiles, AF/KL Flying Blue
Posts: 304
Interesting one: If you have a delta flight, be it either Delta metal or actually booked through delta.com, but don't use your skymiles number (as I credit my Flyingblue) it keeps "forgetting" my trips. I properly get push notifications upon changes, check in notices, etc. But I always have to re-enter PNR and my name to lookup my flight when logged in. Both in the app and on the website.
Interestingly enough, it's only Delta.com where I have this issue. It always shows up under my trips on the app. Can't explain that one...