Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Delta Air Lines | SkyMiles
Reload this Page >

Delta.com Bug Reporting: The Official Master Thread

Community
Wiki Posts
Search

Delta.com Bug Reporting: The Official Master Thread

Thread Tools
 
Search this Thread
 
Old May 29, 2018, 12:46 pm
  #2341  
FlyerTalk Evangelist
Hilton Contributor Badge
 
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,052
Originally Posted by SecurityTheaterFanClubPresident
Can someone please explain to me what is happening here?

For this codeshare there shouldn't be a seatmap loaded. Looks like for this flight for some reason a map is loaded for economy. (Looked in EF) Someone at DL screwed up. Thus I'm betting someone screwed up and input a code for DL to load a 753 map online. Note the Y map in EF shows ABC, DFG, and HJK for the seats. Doesn't align with the map shown above.

Last edited by flyerCO; May 29, 2018 at 12:57 pm
flyerCO is offline  
Old May 29, 2018, 3:50 pm
  #2342  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
I reflexively swiped to dismiss the DL app push notification about my bag being loaded, then realized "wait, what? " because the flight number was wrong:



Uh, yeah. Worst case, 2500 valuables pesos coming my way I guess?

(Duplicate bag tag number maybe? Dunno how often they cycle. You'd think they'd design it in such a way that the same number wouldn't come up at two stations on the same day though)
Zorak is offline  
Old May 30, 2018, 1:46 pm
  #2343  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
Followup to the post above:

I spoke with the GA (figured tiny but non-zero chance my bag gets intercepted at SLC connection and rerouted to MCO based on the record despite SFO physical tag). She looked up my record and said that someone had put a manual override to add the LAX-MCO bag entry. So I wonder if in fact there was a duplicate tag number generated at LAX, or maybe a LAX agent made a typo, didn't realize it, and forced it through.

But she called the baggage handlers, who confirmed that my bag was in fact going with me and indeed it showed up in SFO as expected.
Zorak is offline  
Old May 30, 2018, 8:46 pm
  #2344  
 
Join Date: Dec 2014
Posts: 1,880


Because ‘I didn’t want to pay for a downgrade’ wasn’t an option
gooselee likes this.
rucksack is offline  
Old May 30, 2018, 10:17 pm
  #2345  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
not altogether too far from option #4; your prior experience is what influenced your choice
rucksack likes this.
jrl767 is offline  
Old May 31, 2018, 6:16 am
  #2346  
 
Join Date: Dec 2014
Posts: 1,880
Originally Posted by jrl767
not altogether too far from option #4 ; your prior experience is what influenced your choice
In retrospect, I realize my joke could be taken to mean that some C+ seats (e.g. middle seats) are downgrade vs. regular economy.

But my intent of posting on this thread was to point out that it was odd Delta was asking me about purchasing Comfort+ seats when I flew in J.
gooselee likes this.
rucksack is offline  
Old May 31, 2018, 11:51 pm
  #2347  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
impossible to see/use “View Upgrade Eligibility” links because the red “LOG IN” button is inop — using Safari on iPhone 6s, viewing full HTML site
jrl767 is offline  
Old Jun 2, 2018, 8:05 am
  #2348  
 
Join Date: Oct 2004
Location: GRB
Programs: DL Diamond Charter Member, 3 Million Miler, Hertz Pres Club, Hilton Gold
Posts: 525
No Meal Info on First Class Flight

Re: Delta.com website - for some reason meal information for 1st Class is reporting "none" or not provided at all. I.e. snacks (which are fine for me) vs breakfast, etc. First world problem, I know. Just mentioning in case anyone from Delta checks this thread.
Allanf is offline  
Old Jun 4, 2018, 1:24 pm
  #2349  
 
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
DL.com insists on auto-filling BFI as my departure airport, even though I live less than two miles from the Space Needle. (Do they even fly there???)

(Who knows what my Comcast IP address is making it think -- but seems like time to update the geo-location software since no doubt tens of thousands of other Seattlites are experiencing this...)
Tracer_SEA is offline  
Old Jun 6, 2018, 4:49 pm
  #2350  
 
Join Date: Apr 2017
Posts: 258
Originally Posted by Allanf
Re: Delta.com website - for some reason meal information for 1st Class is reporting "none" or not provided at all. I.e. snacks (which are fine for me) vs breakfast, etc. First world problem, I know. Just mentioning in case anyone from Delta checks this thread.
I have that to. One is a 6 hour Mco to Sea. No breakfast might be good to know.

I also have another oddity. I have return las to msp. When I booked it was a a320 now it list crj900 but click on seats shows an a320. If I get there and it is a crj900 I am not getting on it... I assume it is an a320... 3 Hours on a crj900 does not sound fun. Aug 14th dl0160. Under my trips says crj900.
Jon_R is offline  
Old Jun 6, 2018, 5:54 pm
  #2351  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Originally Posted by Jon_R


I have that to. One is a 6 hour Mco to Sea. No breakfast might be good to know.

I also have another oddity. I have return las to msp. When I booked it was a a320 now it list crj900 but click on seats shows an a320. If I get there and it is a crj900 I am not getting on it... I assume it is an a320... 3 Hours on a crj900 does not sound fun. Aug 14th dl0160. Under my trips says crj900.
I have this as well. Trip page says CR9 but seat map is a 757 (which is what it said when I originally booked).

Actually would not mind the CR9...i find them quite comfy.
gooselee is offline  
Old Jun 6, 2018, 7:22 pm
  #2352  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
Originally Posted by Jon_R


I have that to. One is a 6 hour Mco to Sea. No breakfast might be good to know.

I also have another oddity. I have return las to msp. When I booked it was a a320 now it list crj900 but click on seats shows an a320. If I get there and it is a crj900 I am not getting on it... I assume it is an a320... 3 Hours on a crj900 does not sound fun. Aug 14th dl0160. Under my trips says crj900.
Presumably if it really were switched to a CR9 the flight would have been renumbered into a range associated with a Delta Connection carrier vs. mainline, so the fact that it still says DL160 is good news for you.

Originally Posted by gooselee
I have this as well. Trip page says CR9 but seat map is a 757 (which is what it said when I originally booked).

Actually would not mind the CR9...i find them quite comfy.
I don't mind them terribly either.
Zorak is offline  
Old Jun 7, 2018, 12:47 pm
  #2353  
 
Join Date: Feb 2009
Location: North Hollywood, CA
Posts: 1
Meal Info on FC Flights Vanished

Originally Posted by Allanf
Re: Delta.com website - for some reason meal information for 1st Class is reporting "none" or not provided at all. I.e. snacks (which are fine for me) vs breakfast, etc. First world problem, I know. Just mentioning in case anyone from Delta checks this thread.
Ditto here...meals have disappeared from 4 of my upcoming FC flights. Glitch occurs on .com and on iOS.

**UPDATE**

Issue appears to be resolved on .com and iOS. Meals are back where they belong...

Last edited by robertatwb; Jun 7, 2018 at 4:09 pm Reason: Resolved Issue
robertatwb is offline  
Old Jun 8, 2018, 2:12 pm
  #2354  
 
Join Date: Apr 2017
Posts: 258
Originally Posted by robertatwb
Ditto here...meals have disappeared from 4 of my upcoming FC flights. Glitch occurs on .com and on iOS.

**UPDATE**

Issue appears to be resolved on .com and iOS. Meals are back where they belong...
My meals are back. My flight LAS > MSP still shows a CRJ900 with a seat map of a A320 but flight not until Aug so just wait and see on that one.
Jon_R is offline  
Old Jun 9, 2018, 1:17 am
  #2355  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
Originally Posted by Tracer_SEA
DL.com insists on auto-filling BFI as my departure airport, even though I live less than two miles from the Space Needle. (Do they even fly there???)

(Who knows what my Comcast IP address is making it think -- but seems like time to update the geo-location software since no doubt tens of thousands of other Seattlites are experiencing this...)
ha! I’m one mile from the BFI 14R outer marker (Magnolia) and have noticed the same thing for the past few months
jrl767 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.