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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Is this flight oversold? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/60461-flight-oversold.html)

davetravels Oct 13, 2013 10:35 pm

I was bumped off of a flight recently that was - I forget, Y1 or Y2. When I mentioned to the RedCoat that seats were still being offered for sale, she told me that she knew . . . . They had to put something like 7 non-rev positive space employees on it at the last minute, to expedite them to MSP!

RFDMinnesota Oct 13, 2013 11:45 pm


Originally Posted by DiverDave (Post 21602667)
Pick up the phone and call, Delta is required to tell you if a flight is overbooked.

David

This is wholly incorrect. Delta has absolutely no obligation to tell you anything about flight load data. In fact if you ask, you're more likely than not to get told that they can't tell you that information.

Having access to TravelNet is the most accurate way to know, although even travelnet can be incorrect from time to time

DLERT Oct 14, 2013 1:54 am


Originally Posted by suvayanr (Post 21603246)
Yeah - plus don't forget, delta reserves the last two rows of coach for families and often the first row of economy for elderly/handicapped, so there may be actually seats available there too! Seatmaps are a terrible indicators.

Also - for reference - two weeks ago I got bumped off a SLC-BOS flight which was selling Q inventory till a few hours before the flight. They ended up having to bump 6 of us!

The emergency exit rows may also be blocked out !

DLERT Oct 14, 2013 1:56 am


Originally Posted by davetravels (Post 21603268)
I was bumped off of a flight recently that was - I forget, Y1 or Y2. When I mentioned to the RedCoat that seats were still being offered for sale, she told me that she knew . . . . They had to put something like 7 non-rev positive space employees on it at the last minute, to expedite them to MSP!

Positive Space passengers may have been a crew deadheading to operate
a flight.

rwoman Oct 14, 2013 2:32 am


Originally Posted by JulienMSP (Post 21602686)
Since everyone wanted to be snarky, here is what EF says:

F0 P0 A0 G0 Y9 B9 M2 S0 H0 Q0 K0 L0 U0 T0 X0 V0 E0

I too, am just now learning how to use EF; but I assume this means its not oversold but full.

It's not about being snarky. Many of us pay for this service and do not appreciate solicitations for the information we choose to spend our money to obtain.

For those who are looking to make better use of EF, the following should be helpful:

Expert Flyer User Guide
Understanding how to use ExpertFlyer to your advantage.
http://www.flyertalk.com/forum/trave...es-thread.html
http://www.flyertalk.com/forum/delta...ve-thread.html

davetravels Oct 14, 2013 3:32 am


Originally Posted by rwoman (Post 21603737)
Many of us pay for this service and do not appreciate solicitations for the information we choose to spend our money to obtain.

I don't mind giving EF detials every now 'n then. It can show people how cool it really is to have all of this info, & possibly turn some into otherwise paying customers, but, if the same person was to habitually want EF availability info - - NOT!

:)

ryanm Oct 14, 2013 3:40 am

Much, though not all, of the information on EF is on FlightStats for free. Again, it doesn't have all the bells and whistles--and there are times where all DL flights simply disappear from its search results--but it's vastly more informative than a seat map. I've correctly predicted 3 op-ups as well as 1 non-op-up in the last few months all based on FlightStats and what DL was selling.

rwoman Oct 14, 2013 4:01 am


Originally Posted by davetravels (Post 21603844)
I don't mind giving EF detials every now 'n then. It can show people how cool it really is to have all of this info, & possibly turn some into otherwise paying customers, but, if the same person was to habitually want EF availability info - - NOT!

:)

Agreed and I will help someone occasionally. At one point, it seemed like it was out of hand.

:)

injera Oct 14, 2013 4:41 am

Thanks everyone. Just signed up for the free trial. Lots of cool stuff in there. Which I find more interesting are my flights down there on 10/17
Delta 87 showing J2 C2 D0 I0 Z0 Y9 B0 M0 S0 H0 Q0 K0 L0 U0 T0 X0 V0 E0
Delta 1140 showing F5 P5 A5 G1 Y5 B0 M0 S0 H0 Q0 K0 L0 U0 T0 X0 V0 E0
both have available seats on the map on delta.com

Of course, the appeal of getting bumped lessens for me when flying to your destination vs. flying from, especially as this means I'm probably spending Thursday night in NYC.

If bumped, would I be able to get rebooked on a flight from LaGuardia or would I have to fly from Kennedy. Also, assuming the next flight is early the following morning, would Delta spring for our hotel or would we be on our own for that??

Watchful Oct 14, 2013 5:10 am


Originally Posted by injera (Post 21603959)
Thanks everyone. Just signed up for the free trial. Lots of cool stuff in there. Which I find more interesting are my flights down there on 10/17
Delta 87 showing J2 C2 D0 I0 Z0 Y9 B0 M0 S0 H0 Q0 K0 L0 U0 T0 X0 V0 E0
Delta 1140 showing F5 P5 A5 G1 Y5 B0 M0 S0 H0 Q0 K0 L0 U0 T0 X0 V0 E0
both have available seats on the map on delta.com

Of course, the appeal of getting bumped lessens for me when flying to your destination vs. flying from, especially as this means I'm probably spending Thursday night in NYC.

If bumped, would I be able to get rebooked on a flight from LaGuardia or would I have to fly from Kennedy. Also, assuming the next flight is early the following morning, would Delta spring for our hotel or would we be on our own for that??


Back in the day, a bump generally meant a hotel voucher as well.

I have lost all of my bump mojo....so got no recent experience to share. :(:(

keeton Oct 14, 2013 5:25 am


Originally Posted by injera (Post 21602597)
I'm on Delta flt 2006 next Sunday...Whats the likelihood this flight is oversold?


Originally Posted by MSPeconomist (Post 21602737)
This just says that DL is willing to sell at least 9 more tickets at a high fare. It could still be overbooked, but not to the max.

A flight is oversold when more people check in or appear at the gate than there are seats on the aircraft. No one, including DL, can know for sure that a flight is oversold until shortly before departure.

+1

This is accurate information (and terminology).


Originally Posted by DiverDave (Post 21602667)
Pick up the phone and call, Delta is required to tell you if a flight is overbooked.

+1

This is also accurate. DL is required to tell you IF it is overbooked, but not by how many


Originally Posted by us2 (Post 21603074)
The only way to know for sure is to have access to the internal Delta system...You can't know for sure unless you can access TravelNet, which gives out absolute numbers of unsold available seats.
...

This is also true but if anyone who has access to TravelNet starts quoting data here on FT, they will not have access (or possibly a job) for much longer.

At a week out (in the OP's case), the bottom line is: No one knows. DL purposely oversells because they can predict with some sense of accuracy how many changers and no-shows there are likely to be. As MSPeconomist said, you won't know for sure if it is really oversold until immediately before the flight.

MSPeconomist Oct 14, 2013 5:53 am


Originally Posted by RFDMinnesota (Post 21603409)
This is wholly incorrect. Delta has absolutely no obligation to tell you anything about flight load data. In fact if you ask, you're more likely than not to get told that they can't tell you that information.

Having access to TravelNet is the most accurate way to know, although even travelnet can be incorrect from time to time

My understanding is that USA carriers are required to tell you whether a flight is overbooked if you ask, but they are not required to tell you by how much (and they generally won't). I believe this is a DOT regulation. It may apply only if you are purchasing a ticket or have purchased a ticket, so that one can't call to ask about some random flights.

aviatorzz Oct 14, 2013 5:57 am


Originally Posted by keeton (Post 21604035)
+1

This is accurate information (and terminology).

It actually is not. Even the DOT, in their passenger rights section, interchange oversold and overbooking when explaining passenger rights. Same meaning just different ways of saying it. If it is necessary to have a volunteer or "un"volunteer (read: IDB) come off the flight, it turns into a bumping situation. The only thing the airline is required to tell you is if you are in danger of becoming an IDB.

That being said, looking at EF, it shows 9 seats available in Y. I can't imagine, unless there is a huge no-show factor for those starting out in MSY, that it's oversold.

DiverDave Oct 14, 2013 6:46 am


Originally Posted by RFDMinnesota (Post 21603409)
This is wholly incorrect. Delta has absolutely no obligation to tell you anything about flight load data. In fact if you ask, you're more likely than not to get told that they can't tell you that information.

Having access to TravelNet is the most accurate way to know, although even travelnet can be incorrect from time to time

Actually, your response is incorrect. They don't have to tell you the actual flight load, but they DO tell you if the flight is overbooked.

http://www.delta.com/content/www/en_...avel-faqs.html

How can I learn if a flight is overbooked?

Our reservations representatives and customer service agents will let you know if your flight is overbooked, on request.


So like I said, just call.

David

injera Oct 14, 2013 7:07 am

What about my flight leaving NYC that currently reads:
Delta 87 (to ATL) showing J2 C2 D0 I0 Z0 Y9 B0 M0 S0 H0 Q0 K0 L0 U0 T0 X0 V0 E0
Delta 1140 (ATL to MSY) showing F5 P5 A5 G1 Y5 B0 M0 S0 H0 Q0 K0 L0 U0 T0 X0 V0 E0

There is a 7pm non stop from LaGuardia to New Orleans with plenty of availability. Would I have any luck calling Delta and asking to be switched?? I'd like to think they'd want to do it since it would free up space on a potentially oversold flight, but I'm assuming they'll only do it with a hefty change fee.


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