Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
Oct 19, 2014, 9:08 pm
#766
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,688
Hi. I received an $800 voucher last June for a voluntary bump from a redeye LAX-DTW flight...no hotel. Anyway, the voucher must be used for a ticket in my name. Any residual credit can be used for a companion on the same itinerary. Are they strict with that? I'd like to purchase a ticket for just my wife. I didn't remember vouchers having those restrictions in the past. Thanks.
Oct 20, 2014, 11:46 am
#767
Join Date: Feb 2009
Location: LAX
Programs: HH Diamond, SPG Gold, Marriott Elite Gold
Posts: 1,032
Oct 21, 2014, 6:08 pm
#768
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
AMEX gift card for VDB
Looks like Delta is rolling these out more and more.. or maybe just a test.
Was at LGA Friday afternoon and the gate agent next to me was offering a voucher or AMEX gift card. They offered $200 voucher or $100 AMEX card (I think that was the amount . I assume they got some takers as the GA only made this announcement once.
For me, i'll take the voucher (for more $$) hands down. I know i'll be able to use it within 12 months.. But for others I could see how this would be an incentive.
Was at LGA Friday afternoon and the gate agent next to me was offering a voucher or AMEX gift card. They offered $200 voucher or $100 AMEX card (I think that was the amount . I assume they got some takers as the GA only made this announcement once.
For me, i'll take the voucher (for more $$) hands down. I know i'll be able to use it within 12 months.. But for others I could see how this would be an incentive.
Oct 21, 2014, 7:30 pm
#769
Join Date: Sep 2013
Posts: 466
This isn't specific to DL .. but could someone review this involuntary denied boarding flowchart to make sure it's correct and not missing anything?
https://milewriter.files.wordpress.c...ensation-4.png
It should only take 2 min for a trained eye. Thanks in advance, and mods please feel free to move elsewhere if not appropriate for thread.
https://milewriter.files.wordpress.c...ensation-4.png
It should only take 2 min for a trained eye. Thanks in advance, and mods please feel free to move elsewhere if not appropriate for thread.
Oct 21, 2014, 10:05 pm
#770
Join Date: Jan 2010
Location: DTW
Programs: DL DM/1MM, Marriott Lifetime Platinum
Posts: 199
I have been killing it on the VDBs lately. The last four Thursday night SFO-DTW or LAX-DTW has been oversold... I've heard as high as 12. I've walked with $800 vouchers several times now, and as of last week, walked with an $800 AMEX as well as a night in the Embassy.
Now that the Hacienda is going away, the LAX VDB hotel will hopefully be nicer
Now that the Hacienda is going away, the LAX VDB hotel will hopefully be nicer
Oct 21, 2014, 10:26 pm
#771
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
I have been killing it on the VDBs lately. The last four Thursday night SFO-DTW or LAX-DTW has been oversold... I've heard as high as 12. I've walked with $800 vouchers several times now, and as of last week, walked with an $800 AMEX as well as a night in the Embassy.
Now that the Hacienda is going away, the LAX VDB hotel will hopefully be nicer
Now that the Hacienda is going away, the LAX VDB hotel will hopefully be nicer
Oct 22, 2014, 8:36 am
#772
Join Date: May 2002
Location: Long Island, New York
Programs: DELTA Skymiles:GOLD
Posts: 438
Curious to see how high it got.
Oct 22, 2014, 10:30 am
#773
Join Date: Dec 2004
Location: LAS
Programs: Delta DM, Delta 1MM, IHG Spire, IC AMB, Hertz Pres
Posts: 149
Meal Vouchers
Picked up a VDB on ATL-LAS last week. When I asked for a meal voucher, the GA (who did a great job on the flight) told me that DL no longer does meal vouchers. She stated that even if she input a meal into the system, it will not print out a meal voucher.
Anyone else seen this??
Anyone else seen this??
Oct 22, 2014, 10:37 am
#774
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
Picked up a VDB on ATL-LAS last week. When I asked for a meal voucher, the GA (who did a great job on the flight) told me that DL no longer does meal vouchers. She stated that even if she input a meal into the system, it will not print out a meal voucher.
Anyone else seen this??
Anyone else seen this??
Oct 22, 2014, 10:42 am
#775
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
Picked up a VDB on ATL-LAS last week. When I asked for a meal voucher, the GA (who did a great job on the flight) told me that DL no longer does meal vouchers. She stated that even if she input a meal into the system, it will not print out a meal voucher.
Anyone else seen this??
Anyone else seen this??
So, at least in that case, it was still possible to get them after they were "gone" but required red coat intervention. What I don't know is whether the red coat had to authorize it or if she was just the only one who knew how to do it.
Oct 22, 2014, 3:21 pm
#776
Join Date: Jul 2013
Posts: 367
+1 right on the nose for this! I've always had to get a Red Coat / Supervisor to print the vouchers. One time at BTV the gate agent tried to print one for me this summer after taking a VDBC, and it wouldn't let her do it until she used her old credentials from her previous stint as a supervisor.
Oct 22, 2014, 5:44 pm
#777
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
I took a voluntary bump on the flight from Gainesville, Florida to Atlanta on Sunday. I received an $800 voucher, but had to take an hour and 45 minute cab ride (at Delta's expense) to Orlando to catch a flight home because the entire day was sold out from GNV to ATL that day. The cab ride with another bumped passenger was pleasant -- he turned out to be a very interesting guy. I got back to ATL four hours after the originally scheduled flight.
By the way, as others have stated above, the agent also told me that Delta no longer offers meal vouchers.
By the way, as others have stated above, the agent also told me that Delta no longer offers meal vouchers.
Oct 25, 2014, 4:38 pm
#778
Join Date: Oct 2009
Location: Up North
Programs: Skymiles, MPL Chase Premier
Posts: 782
Redcoats/sups only. However, nobody(in their right mind) will let a vol go over a meal voucher.
Make it part of your negotiations.
Make it part of your negotiations.
Oct 27, 2014, 6:04 am
#779
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Oct 30, 2014, 6:53 pm
#780
Join Date: Apr 2014
Location: Netherlands
Programs: Skyteam Elite+ / Hertz PC / Sixt Platinum
Posts: 80
Based on posts here (http://www.flyertalk.com/forum/delta...assengers.html) and elsewhere, it seems like meal vouchers have largely gone away.