Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
Dec 6, 2019, 11:16 pm
#1936
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Dec 7, 2019, 6:56 am
#1937
Join Date: Jul 2003
Location: Atlanta
Posts: 5,190
I have had 5 VDB bumps at YYZ over the past 2 years and they have all been in USD. There are more payment choices for US residents.
Dec 7, 2019, 7:19 am
#1938
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,047
Dec 7, 2019, 9:50 am
#1939
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,105
The other night, DTW-EWR was oversold by 3 and got up to $600 before they got enough takers.
Dec 7, 2019, 6:11 pm
#1940
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
MSP-SEA on Monday morning was oversold by five. Ended up only needing two, but got $600 for it to take the next flight. Sounded like they were oversold much of the morning.
Dec 8, 2019, 11:26 pm
#1941
Join Date: Jan 2018
Programs: AF/KL Gold, DL Diamond, Hertz PC, Bonvoy Gold Elite; Hilton Gold
Posts: 997
Like others have said, it was USD. Interesting addition to the story...I got the email before the next flight left. It was $900 instead of $1000. The same agent was working my new flight so I approached her and politely showed he the email on my phone and said that we had agreed on $1000, not $900. She appologized profusely. She said the other Y class volunteers got $900 and she just messed up the data entry on mine. She said she would fix it. During the YYZ-ATL flight I was online and got a second email. She issued the additional voucher for $300! I guess she felt really bad that she messed up or was nervous that I would complain as a Diamond. So the total was $1200 in the end!
Dec 8, 2019, 11:35 pm
#1942
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Like others have said, it was USD. Interesting addition to the story...I got the email before the next flight left. It was $900 instead of $1000. The same agent was working my new flight so I approached her and politely showed he the email on my phone and said that we had agreed on $1000, not $900. She appologized profusely. She said the other Y class volunteers got $900 and she just messed up the data entry on mine. She said she would fix it. During the YYZ-ATL flight I was online and got a second email. She issued the additional voucher for $300! I guess she felt really bad that she messed up or was nervous that I would complain as a Diamond. So the total was $1200 in the end!
Dec 8, 2019, 11:38 pm
#1943
Join Date: Jan 2018
Programs: AF/KL Gold, DL Diamond, Hertz PC, Bonvoy Gold Elite; Hilton Gold
Posts: 997
I have seen $200 many times, so I don't think there is a min. I agree on the same comp policy...only difference was I was giving up a paid First Class seat (not upgraded), so maybe she saw that as a difference?
Dec 9, 2019, 8:04 am
#1944
Join Date: Nov 2013
Programs: Delta diamond, SPG platinum, Hyatt diamond
Posts: 351
JFK - ATL
JFK to ATL was oversold by 1, offered $500 and they needed me, was surprised since the flight was delayed an hour which usually results in one person changing. Got in 2.5 hours later than planned.
Dec 18, 2019, 8:31 pm
#1945
Join Date: Jul 2003
Location: Atlanta
Posts: 5,190
YYZ>ATL needed 4 volunteers on 12/18. $800 voucher each.
Dec 18, 2019, 10:08 pm
#1946
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Dec 19, 2019, 10:29 am
#1948
Join Date: Mar 2014
Location: YYZ
Programs: Skymiles GM, UA Silver, Marriott Titanium, National EE, Hertz 5*
Posts: 383
Equipment change on my flight tomorrow (Friday Dec 20 - YYZ-SLC) and they were calling around on Tuesday offering 25k Skymiles or $250 voucher per person.
We took 25k Skymiles each, since 20k Skymiles is worth about $600 to us when redeeming on WS domestic Canadian flights... probably could've gotten more at the gate, but we also got better flights than we had before and exit row seating (this is all on a basic economy tix).
We took 25k Skymiles each, since 20k Skymiles is worth about $600 to us when redeeming on WS domestic Canadian flights... probably could've gotten more at the gate, but we also got better flights than we had before and exit row seating (this is all on a basic economy tix).
Dec 19, 2019, 10:56 am
#1949
Join Date: Jul 2003
Location: Atlanta
Posts: 5,190
Equipment change on my flight tomorrow (Friday Dec 20 - YYZ-SLC) and they were calling around on Tuesday offering 25k Skymiles or $250 voucher per person.
We took 25k Skymiles each, since 20k Skymiles is worth about $600 to us when redeeming on WS domestic Canadian flights... probably could've gotten more at the gate, but we also got better flights than we had before and exit row seating (this is all on a basic economy tix).
We took 25k Skymiles each, since 20k Skymiles is worth about $600 to us when redeeming on WS domestic Canadian flights... probably could've gotten more at the gate, but we also got better flights than we had before and exit row seating (this is all on a basic economy tix).
Dec 19, 2019, 1:45 pm
#1950
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Equipment change on my flight tomorrow (Friday Dec 20 - YYZ-SLC) and they were calling around on Tuesday offering 25k Skymiles or $250 voucher per person.
We took 25k Skymiles each, since 20k Skymiles is worth about $600 to us when redeeming on WS domestic Canadian flights... probably could've gotten more at the gate, but we also got better flights than we had before and exit row seating (this is all on a basic economy tix).
We took 25k Skymiles each, since 20k Skymiles is worth about $600 to us when redeeming on WS domestic Canadian flights... probably could've gotten more at the gate, but we also got better flights than we had before and exit row seating (this is all on a basic economy tix).
At the gate, there is always the possibility to get a much higher offer, but will require sacrificing time, and the risk of not needing anyone at all, meaning no payday whatsoever.
Nice catch.
