Boarding After 5/1/2021
May 27, 2021, 11:04 am
#121
Join Date: Apr 2019
Location: MCO
Posts: 384
May 27, 2021, 2:42 pm
#123
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
GA at DCA (DCA-SLC) just announced as FC, DM/PM, C+ and Back to Front. It's a full flight and I wasn't listening for GM/FO.
Edit: YBYL averted on this flight. Two folks upgraded to F from C+ after doors closed and no-shows didn't show.
Edit: YBYL averted on this flight. Two folks upgraded to F from C+ after doors closed and no-shows didn't show.
Last edited by Beltway2A; May 27, 2021 at 3:15 pm
Jul 2, 2021, 6:36 am
#124
Join Date: May 2016
Location: Brooklyn, NY
Programs: DL Platinum, UA Silver, Marriott Titanium, Hilton Diamond
Posts: 147
So we’re still doing this, huh? PM flying for the first time in Y since Covid and just noticed they’re still not boarding Sky Priority ahead of Main Cabin boarding from back to front. This is such an own-goal by Delta. Way to devalue status with something that has zero bearing on revenue.
Jul 2, 2021, 6:50 am
#125
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,469
So we’re still doing this, huh? PM flying for the first time in Y since Covid and just noticed they’re still not boarding Sky Priority ahead of Main Cabin boarding from back to front. This is such an own-goal by Delta. Way to devalue status with something that has zero bearing on revenue.
There's no need for a required online (re)training course or return to HQ to be retrained in person for something like this.
In fact, don't most GAs just read from a script when they make the boarding announcements?
Aug 3, 2021, 10:55 am
#126
Join Date: Jul 2004
Programs: CO, UA, AA, WN, DL Gold
Posts: 2,981
Boarding
Nice surprise boarding JFK/MIA Friday. They loaded Comfort + right after FC like the old days. Even made announcement that they would like to welcome our Comfort + customers.. Then they went back to loading back to front for coach.
Sorry if this has been discussed before but I was unaware of it
Sorry if this has been discussed before but I was unaware of it
Aug 3, 2021, 11:12 am
#127
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,386
Boarding is so inconsistent these days. You never know how the GA is going to decide to board if they include C+, Sky, FOs/AmEx or go straight to back-to-front. It’s really getting old and DL needs to go back to the old boarding process. The old zones still print out on everyone’s boarding passes so there’s no excuse why they haven’t yet. I’m surprised they haven’t gotten in trouble by AMEX for not honoring the stated priority boarding benefit thats written in the T&Cs on the DL cobranded credit cards.
Aug 3, 2021, 11:30 am
#128
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,719
Nice surprise for LYS-CDG boarding 26 JUL. Flying Euro-J and there was a separate, monitored line for J and SkyPriority flyers that allowed boarding before all other Y passengers.
Sep 14, 2021, 1:23 pm
#129
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,386
Apparently there are reports that a new policy went into effect today and agents are supposed to be returning to the pre-COVID normal zoned boarding.
Sep 14, 2021, 4:44 pm
#130
Original Poster
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta DM, Delta Reserve, Singapore Silver, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,785
Sep 15, 2021, 1:25 pm
#131
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,386
Sep 15, 2021, 5:04 pm
#133
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,272
Sep 15, 2021, 6:46 pm
#134
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,662
It’s good it is back, but personally I think it’s ridiculous it took so long and this is just one of many things that has made me lose faith in DL’s previously (relatively) stellar customer service and product
Sep 15, 2021, 8:08 pm
#135
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,386
FWIW, the policy officially took effect Tuesday 9/14 so weekend flights were still operating under the COVID policy.