Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Jul 18, 2020, 6:55 pm
#1021
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Jul 18, 2020, 8:57 pm
#1022
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
Service on my flight to/from AMS was great. Outbound in J. Cabin half full. Full menu. Choice of red and white wine. Flight attendants pleasant and courteous. Water bottles distributed regularly.
Return in Economy Comfort. Great legroom, I was impressed. Meal was good. Got several rounds of snacks/ice cream. Only 20 of us in an entire widebody. Basically three pax per flight attendant. And again, water bottles distributed regularly.
Return in Economy Comfort. Great legroom, I was impressed. Meal was good. Got several rounds of snacks/ice cream. Only 20 of us in an entire widebody. Basically three pax per flight attendant. And again, water bottles distributed regularly.
Jul 19, 2020, 5:28 am
#1023
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,849
Jul 20, 2020, 9:01 am
#1024
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
Supposedly the recovery in bookings is petering out, business travel is non-existent, and as of 10-1 massive headcount cuts are coming. All this tells me we will probably be dealing with demoralized crews and questionable service for the foreseeable future. I don’t see things changing anytime soon. I do hope I am wrong.
Jul 20, 2020, 9:09 am
#1025
Join Date: May 2009
Location: SEA
Programs: AS MVPG, DL FO, Marriott Gold, Hertz 5 Whatevers
Posts: 1,099
Petering out ... 4.4% less air travelers in the US last week than the week before
https://twitter.com/Lebeaucarnews/st...98028488482816
https://twitter.com/Lebeaucarnews/st...98028488482816
Jul 20, 2020, 11:25 am
#1026
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
Well not surprised since we're out of the July 4th holiday travel period now, so I would expect mid/late july to have less travelers.
Again, with spikes going on around the country particularly in leisure locations that is going to suppress bookings as well.
Again, with spikes going on around the country particularly in leisure locations that is going to suppress bookings as well.
Jul 20, 2020, 12:38 pm
#1027
Join Date: Oct 2019
Programs: Flying Blue, Hilton Honors, Amtrak Guest Rewards
Posts: 2,402
As the network carriers fly fuller schedules, that also reduces the number of passengers going through TSA: fewer itineraries with either a carrier change (which in most airports large enough for this to matter means going landside) or a long layover leading people to go landside (fewer passengers (faster security lines), less traffic in most cities, and fewer establishments open airside also decrease the threshold for layover length that people will go landside).
The May/June rebound was a little overstated. Intra-NA traffic touching the US will probably not touch 2019 levels until 2023 at the earliest, IMO.
The May/June rebound was a little overstated. Intra-NA traffic touching the US will probably not touch 2019 levels until 2023 at the earliest, IMO.
Jul 20, 2020, 2:14 pm
#1028
Join Date: Jul 2003
Location: Doha, Qatar
Programs: TK Gold, Etihad Gold, Hyatt Diamond, Hilton Gold, IHG Gold.
Posts: 798
Flew CDG to ATL today in Delta One.
no menus given... choice was beef, chicken, or pasta.
no TVs working for 9.5 hour flight and the WiFi entertainment was also not working...
The flight attendants were not properly wearing their face masks and most passengers were not either. Cabin was less than half full. I told the purser about the face masks and he was surprised and then I pointed to a flight attendent with their mask on their chin in their aisle with nothing covering their nose and mouth.
I will be writing to delta about these unsafe conditions.
cheers,
Timo
no menus given... choice was beef, chicken, or pasta.
no TVs working for 9.5 hour flight and the WiFi entertainment was also not working...
The flight attendants were not properly wearing their face masks and most passengers were not either. Cabin was less than half full. I told the purser about the face masks and he was surprised and then I pointed to a flight attendent with their mask on their chin in their aisle with nothing covering their nose and mouth.
I will be writing to delta about these unsafe conditions.
cheers,
Timo
Jul 20, 2020, 2:51 pm
#1029
Join Date: Jul 2004
Location: London, United Kingdom
Programs: OW/AA, DL, UA; Marriott Titanium
Posts: 4,936
Any experiences on red-eyes?
Any updates on SkyClubs?
(yes, am doing a search
)
Arriving to LAX from LHR on VS, then several hours to kill at LAX before a red-eye to ATL.
Any updates on SkyClubs?
(yes, am doing a search
) Arriving to LAX from LHR on VS, then several hours to kill at LAX before a red-eye to ATL.
Jul 20, 2020, 2:53 pm
#1030
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Flew CDG to ATL today in Delta One.
no menus given... choice was beef, chicken, or pasta.
no TVs working for 9.5 hour flight and the WiFi entertainment was also not working...
The flight attendants were not properly wearing their face masks and most passengers were not either. Cabin was less than half full. I told the purser about the face masks and he was surprised and then I pointed to a flight attendent with their mask on their chin in their aisle with nothing covering their nose and mouth.
I will be writing to delta about these unsafe conditions.
cheers,
Timo
no menus given... choice was beef, chicken, or pasta.
no TVs working for 9.5 hour flight and the WiFi entertainment was also not working...
The flight attendants were not properly wearing their face masks and most passengers were not either. Cabin was less than half full. I told the purser about the face masks and he was surprised and then I pointed to a flight attendent with their mask on their chin in their aisle with nothing covering their nose and mouth.
I will be writing to delta about these unsafe conditions.
cheers,
Timo
Jul 20, 2020, 2:55 pm
#1031
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
What information are you looking at for red-eyes? In general it should be similar service to other domestic flights. That's a bear of a routing!
Jul 20, 2020, 3:44 pm
#1032
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,298
Flew CDG to ATL today in Delta One.
no menus given... choice was beef, chicken, or pasta.
no TVs working for 9.5 hour flight and the WiFi entertainment was also not working...
The flight attendants were not properly wearing their face masks and most passengers were not either. Cabin was less than half full. I told the purser about the face masks and he was surprised and then I pointed to a flight attendent with their mask on their chin in their aisle with nothing covering their nose and mouth.
I will be writing to delta about these unsafe conditions.
cheers,
Timo
no menus given... choice was beef, chicken, or pasta.
no TVs working for 9.5 hour flight and the WiFi entertainment was also not working...
The flight attendants were not properly wearing their face masks and most passengers were not either. Cabin was less than half full. I told the purser about the face masks and he was surprised and then I pointed to a flight attendent with their mask on their chin in their aisle with nothing covering their nose and mouth.
I will be writing to delta about these unsafe conditions.
cheers,
Timo
Jul 21, 2020, 8:39 am
#1033
Join Date: Jul 2012
Programs: DL DM 2 MM, Marriott Bonvoy Lifetime Titanium/Ambassador Elite , Hilton Honors Lifetime Diamond
Posts: 503
I was in the flagship ATL SkyClub in B Friday afternoon. Great experience. Full bar service and food was packed individually at the buffet. Clean, quiet and comfortable.
Flew Friday CMH-ATL in first. No alcohol service (under 500 mi). Baggie of water and snacks.
ATL-SMF in first. Snack bag but FA came by at least 5-6 times for beer/wine/water offer.
All in all I was pleased given the circumstances.
Flew Friday CMH-ATL in first. No alcohol service (under 500 mi). Baggie of water and snacks.
ATL-SMF in first. Snack bag but FA came by at least 5-6 times for beer/wine/water offer.
All in all I was pleased given the circumstances.
Jul 21, 2020, 9:15 am
#1034
Join Date: Sep 2019
Location: New York City, NY
Programs: Delta DM, Hertz PC, Marriott Platinum, IHG Platinum
Posts: 63
Are the tumi amenity kits also being withheld for D1? Recently flew D1 JFK-SEA RT and no amenity kit either way. Can't see how this has to do with COVID safety...
Jul 21, 2020, 11:10 am
#1035
Suspended
Join Date: Jul 2020
Location: Chicago
Posts: 97
ATL-MEX first
Assuming nothing changes I have a flight ATL-MEX up front in Sept. Am I reading the posts correctly service would be a snack bag and beer, wine and water?