Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Jul 3, 2020, 3:31 pm
#946
Join Date: Sep 2012
Posts: 1,330
Was offered beer & wine multiple times on ATL-SLC just now in C+. And two rounds of the Ziploc bag o’ junk. No soft drinks, no other food options.
Really great flight overall though.
Really great flight overall though.
Jul 3, 2020, 5:00 pm
#947
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,543
Keep in mind the FAs until now have passed out some water, then retreated to the galley to chat with colleagues or read a book. Not bad work if you can get it. I’m sure many are not looking forward to actually providing service again, so it’s not surprising this initiative is off to a slow start.
Jul 3, 2020, 5:40 pm
#948
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,842
Keep in mind the FAs until now have passed out some water, then retreated to the galley to chat with colleagues or read a book. Not bad work if you can get it. I’m sure many are not looking forward to actually providing service again, so it’s not surprising this initiative is off to a slow start.
Jul 3, 2020, 5:50 pm
#949
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
On my recent flights I sat in next to last row, and was ear shot from the galley. After they passed out the cheeze-its bag they all congregated in the galley the remainder of the flight except to collect trash. I overheard one flight attendant talking to one of the make flight attendants about her ENTIRE life story and how she ended up in Salt Lake City after her mother divorced her father, etc. Don't they realize you can hear everything they say?!? 🙄
Jul 3, 2020, 6:52 pm
#950
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Jul 3, 2020, 7:07 pm
#951
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.96MM DL DM, Hyatt Globalist, AA Plat Pro, UA Silver, HH Lifetime Diamond, Marriott TE
Posts: 1,318
Isn't that over 900 miles? You should have been offered a Flight Fuel choice per DL's published guidelines.
Jul 3, 2020, 7:16 pm
#952
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Jul 3, 2020, 8:25 pm
#953
Join Date: Jan 2020
Programs: DL GM, HH Diamond, Hertz Five Star
Posts: 32
Adding some data points from my flights yesterday
F DCA-ATL was offered small Dasani water during boarding; snack bag with choices similar to C+ snack box (pretzels, granola bars, bigger bags compared to the coach situation); beer and wine offered with snack bag and then asked if we wanted another during initial trash collection; not bad for a 1.5 hour or less flight (of course would love full options but definitely serviceable); felt nicely distanced as everyone sat in the window seat and only one person per pair of seats on an A319
F on CRJ <1 hr flight connection on CRJ900 out of Atlanta; absolutely nothing offered (used to get a drink service in F on this); F felt incredibly crowded because row 1 was empty; Row 2 full both on the 1 and 2 and 2 out of 3 seats full in 3 (single and pair); not horrible but felt much fuller than the same percentage in the A319
F DCA-ATL was offered small Dasani water during boarding; snack bag with choices similar to C+ snack box (pretzels, granola bars, bigger bags compared to the coach situation); beer and wine offered with snack bag and then asked if we wanted another during initial trash collection; not bad for a 1.5 hour or less flight (of course would love full options but definitely serviceable); felt nicely distanced as everyone sat in the window seat and only one person per pair of seats on an A319
F on CRJ <1 hr flight connection on CRJ900 out of Atlanta; absolutely nothing offered (used to get a drink service in F on this); F felt incredibly crowded because row 1 was empty; Row 2 full both on the 1 and 2 and 2 out of 3 seats full in 3 (single and pair); not horrible but felt much fuller than the same percentage in the A319
Jul 3, 2020, 9:09 pm
#954
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 996
Flew ATL-DTW today and after handing out the bags of water and snack, the FA had a tray of wine and beer with cup and offered to each passenger in F.
Jul 3, 2020, 9:10 pm
#955
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Jul 3, 2020, 9:22 pm
#956
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 996
Jul 3, 2020, 10:36 pm
#957
Join Date: Jan 2006
Location: CONUS
Posts: 947
They're not supposed to be serving ANYTHING in a cup. Hence the requirements that everything be serviced in a bottle or can. Right or wrong.
Jul 3, 2020, 10:38 pm
#958
Join Date: Jan 2006
Location: CONUS
Posts: 947
Indirectly related, one big reason why marketing has taken back the blocked seats in row 1 on certain aircraft. Far too many complaints about flight attendants "lounging" in first class during flights.
Jul 4, 2020, 12:58 am
#959
Join Date: Sep 2011
Location: Atlanta, GA (KATL)
Programs: Delta SkyMiles KM, Sky Club/Priority Pass, SPG Gold, HHonors Gold
Posts: 458
Jul 4, 2020, 5:20 am
#960
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.96MM DL DM, Hyatt Globalist, AA Plat Pro, UA Silver, HH Lifetime Diamond, Marriott TE
Posts: 1,318