Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Jan 4, 2021, 9:31 am
#2581
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Currently 3 hours into a 4.5 hour flight to JFK on a 764 in fc... Zero service thus far! Finally asked a FA why there was no service or snack bags and was told "the cdc tells us what we can serve or can't serve"! I replied with how stupid do you think we are? She huffed back to the galley and brought a bag back so we could have a dribble of water and was shocked to find almonds have returned!
But seriously... How stupid do they think we are? The cdc now dictates onboard catering? C'mon Delta!
But seriously... How stupid do they think we are? The cdc now dictates onboard catering? C'mon Delta!
Jan 4, 2021, 10:39 am
#2582
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,631
It's the same as them saying "the FAA requires you wear masks" or "the FAA doesn't allow wireless mice on the plane" or "the FAA has said we cannot serve drinks on the ground" all of which I've heard btw.
Some dumb twice a year flyer will probably not know any better and that's how they get away with it.
Some dumb twice a year flyer will probably not know any better and that's how they get away with it.
[And would you kindly reconsider reclassifying the twice a year flyer as "inexperienced?" Plenty of dumb once a week flyers out there!]
Glad to hear that almonds have returned. Maybe I'll have some by the summer.
Jan 4, 2021, 10:50 am
#2583
Join Date: Apr 2019
Location: DEN
Programs: DL DM
Posts: 583
But the FAA does say that you can't interfere with the direction of a crew member (or something similar) and once the FA has spoken, well, arguing can lead to an escorted priority departure from the aircraft.
[And would you kindly reconsider reclassifying the twice a year flyer as "inexperienced?" Plenty of dumb once a week flyers out there!]
Glad to hear that almonds have returned. Maybe I'll have some by the summer.
[And would you kindly reconsider reclassifying the twice a year flyer as "inexperienced?" Plenty of dumb once a week flyers out there!]
Glad to hear that almonds have returned. Maybe I'll have some by the summer.
p100a, were almonds in lieu of goldfish/cheez-its?
Last edited by eneq; Jan 4, 2021 at 11:44 am
Jan 4, 2021, 11:40 am
#2584
Join Date: Aug 2011
Programs: DL DM 3MM 360
Posts: 373
There’s a difference between calling out poor service and arguing with a crew member. If the FA still resisted after the OP’s comment, and the OP continued to push, than you’re getting into “interfering with a crew member’s direction” territory.
p100a, were almonds in lieu of goldfish/cheez-its?
p100a, were almonds in lieu of goldfish/cheez-its?
Jan 4, 2021, 11:56 am
#2585
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
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Posts: 12,809
By dumb I mean relative to the scenario. I suppose oblivious would be a better descriptor. Then again, there are plenty of oblivious once a week flyers out there as well.
Jan 4, 2021, 6:51 pm
#2586
Join Date: Nov 2020
Programs: Delta Sky Miles (Platinum), Hertz Gold, Hilton HHonors Silver, Hotel Tonight Level 10 Statuses.
Posts: 48
What still doesn't make any sense to me are the offerings at the Delta One check-in area and SC are superior to what is available the aircraft these days in J (based on a recent flight on X-Mas Eve.) Considering you're likely flying in a giant airborne Lysol can these days, I would figure it is safer to eat on-board than on the ground.
Jan 4, 2021, 7:50 pm
#2587
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
What still doesn't make any sense to me are the offerings at the Delta One check-in area and SC are superior to what is available the aircraft these days in J (based on a recent flight on X-Mas Eve.) Considering you're likely flying in a giant airborne Lysol can these days, I would figure it is safer to eat on-board than on the ground.
Jan 4, 2021, 9:34 pm
#2588
Join Date: Dec 2009
Location: LAS/FCO/JFK/LAX
Programs: DL DM/2MM, BA GGL/CCR,/GFL, A3 Gold, JBU Mosaic, ITA Executive, HHonors Diamond
Posts: 305
What still doesn't make any sense to me are the offerings at the Delta One check-in area and SC are superior to what is available the aircraft these days in J (based on a recent flight on X-Mas Eve.) Considering you're likely flying in a giant airborne Lysol can these days, I would figure it is safer to eat on-board than on the ground.
Had to fly a quick turnaround (36h) to Europe for work last week and was 1/8 pax on a jfk-ams and 1/4 on an ams-atl, both in suites
Nice and kind crew, but while i couldn’t care about service on the short 6h to AMS, on the 10h return leg they were even surprised i was hungry for the second meal. Virtually no beverage service unless almost begged for. Since takeoff i saw the FA twice and I repeat with 4 pax total in J. We better get used to this I am afraid that’s the present and the future
Jan 4, 2021, 9:49 pm
#2589
Suspended
Join Date: Jul 2020
Location: Chicago
Posts: 97
Agreed
Had to fly a quick turnaround (36h) to Europe for work last week and was 1/8 pax on a jfk-ams and 1/4 on an ams-atl, both in suites
Nice and kind crew, but while i couldn’t care about service on the short 6h to AMS, on the 10h return leg they were even surprised i was hungry for the second meal. Virtually no beverage service unless almost begged for. Since takeoff i saw the FA twice and I repeat with 4 pax total in J. We better get used to this I am afraid that’s the present and the future
Had to fly a quick turnaround (36h) to Europe for work last week and was 1/8 pax on a jfk-ams and 1/4 on an ams-atl, both in suites
Nice and kind crew, but while i couldn’t care about service on the short 6h to AMS, on the 10h return leg they were even surprised i was hungry for the second meal. Virtually no beverage service unless almost begged for. Since takeoff i saw the FA twice and I repeat with 4 pax total in J. We better get used to this I am afraid that’s the present and the future
Jan 4, 2021, 10:15 pm
#2590
Join Date: Dec 2009
Location: LAS/FCO/JFK/LAX
Programs: DL DM/2MM, BA GGL/CCR,/GFL, A3 Gold, JBU Mosaic, ITA Executive, HHonors Diamond
Posts: 305
Hopefully you’re right...but they're all gradually (more or less) following suit...the only notable exception in Skyteam being LaPremiere which I flew in November-but that’s a whole different level
Jan 5, 2021, 6:10 am
#2591
Join Date: Jun 2013
Programs: DL Diamond, UA Premier Gold
Posts: 2,936
What still doesn't make any sense to me are the offerings at the Delta One check-in area and SC are superior to what is available the aircraft these days in J (based on a recent flight on X-Mas Eve.) Considering you're likely flying in a giant airborne Lysol can these days, I would figure it is safer to eat on-board than on the ground.
I find it is easier to find a quiet corner to take my mask off and eat in an airport than onboard, though the air is probably cleaner on the latter.
I really think we are down to a few more months of this and then virus numbers and food offerings will improve.
Jan 5, 2021, 10:41 am
#2592
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,319
Saw it posted in a Facebook group that they are finally updating the AVOD with new movies/shows and a new safety video as well.
Jan 5, 2021, 10:46 am
#2593
FlyerTalk Evangelist
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Jan 5, 2021, 10:59 am
#2594
Join Date: Apr 2019
Location: DEN
Programs: DL DM
Posts: 583
My flight yesterday still had all the old content.
Also, I’ve had 3 flights since the original DP regarding the chocolate, and I’ve still not got one. The snack bag contents really seem to be all over the place right now.
Also, I’ve had 3 flights since the original DP regarding the chocolate, and I’ve still not got one. The snack bag contents really seem to be all over the place right now.
Jan 5, 2021, 11:02 am
#2595
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,319
In the post, the FA said the new system update is starting to roll out today.