Effective March 1, 2018, Enhanced Requirements Service/Support Animals
#46
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
Since Technically humans are Animals, can't my support animal be a friend or family member?
#47
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
#49
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
The new policy requires that pax submit a Delta created form, not some pre-generated letter, filled out by the provider. Delta has also indicated they are creating a new support desk for this. What we don't know is if this means that DL will now take the time to verify all or at least audit some of the letters to ensure that the mental/medical providers listed are actually licensed providers and that they (not the pax) actually filled out the form. The fact that Delta requires 48 hours notice suggests this is at least a possibility.
#51
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,276
So the new requirements are a health certificate submitted 48 hours in advance, as well as a self-certified confirmation of training? Yeah, that's going to stop people from abusing the emotional support animal system...
#52
Join Date: Mar 2004
Location: San Francisco, CA
Programs: DL PM/MM, Hilton Silver, SPG+, Hertz PC
Posts: 7,899
Is this a new thing ? I remember seeing recently a (I assume) distressed passenger parading her support dog back and fort the cabin aisle. Many "air support" dogs I have seen are way too large to fit in a carrier.
#53
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
At minimum, it creates better conditions for DL (and other pax) to take legal action against pax whose animals cause problems.
#54
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
I don't think you or anyone else can know that. Right now the letters are not verified at all, you just have to show it to the check in agent. DL does not do anything with that information, so it is entirely easy and possible to just create a letter yourself. Also, there are online services that generate letters for people, and who knows how legitimate those mental health providers are.
The new policy requires that pax submit a Delta created form, not some pre-generated letter, filled out by the provider. Delta has also indicated they are creating a new support desk for this. What we don't know is if this means that DL will now take the time to verify all or at least audit some of the letters to ensure that the mental/medical providers listed are actually licensed providers and that they (not the pax) actually filled out the form. The fact that Delta requires 48 hours notice suggests this is at least a possibility.
The new policy requires that pax submit a Delta created form, not some pre-generated letter, filled out by the provider. Delta has also indicated they are creating a new support desk for this. What we don't know is if this means that DL will now take the time to verify all or at least audit some of the letters to ensure that the mental/medical providers listed are actually licensed providers and that they (not the pax) actually filled out the form. The fact that Delta requires 48 hours notice suggests this is at least a possibility.
For the purposes of this conversation, "pets" and "ESAs" are distinct. Pets have to be in carriers, ESAs do not.
Last edited by Canarsie; Jan 19, 2018 at 2:36 pm Reason: Consolidation.
#55
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,373
#56
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
https://www.google.com/search?q=emotional+support+animal+letter&oq=emotio nal+suppo&aqs=chrome.4.0l5j69i57.5030j0j7&sourceid =chrome&ie=UTF-8
#57
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
The people selling those are almost always credentialed professionals
#58
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Well duh. Never claimed they weren't.
They are also paper mills handing out ESA's to anyone willing to pay them. All you have to di is fill out their questionaire and whether they actually have a valid reason for needing an ESA one will be issued. Anyne can get one.
They are also paper mills handing out ESA's to anyone willing to pay them. All you have to di is fill out their questionaire and whether they actually have a valid reason for needing an ESA one will be issued. Anyne can get one.
Last edited by apodo77; Jan 19, 2018 at 12:38 pm
#59
Join Date: Mar 2004
Location: San Francisco, CA
Programs: DL PM/MM, Hilton Silver, SPG+, Hertz PC
Posts: 7,899
#60
Join Date: Mar 2017
Location: SFO
Programs: DL PM, UA PM
Posts: 56
You'd be shocked at how compact llamas can be. One time I was in the parking lot for a trail head after getting back from a hike when a van pulls up. The sliding door opens and out come 3 full grown llamas. It was like a clown-car trick, but llamas. I would have thought for 3 llamas you'd need a horse trailer at least, but nope, just 1 van. They fold up their legs to crouch down and duck their heads low. You get 3 seats together in one row, I bet you could fit a llama on a plane...