Delta Compensation Definitive Thread
May 17, 2009, 3:53 pm
#166
Join Date: Sep 2005
Location: MSY
Programs: Bonvoy (Titanium) . Delta (Platinum)
Posts: 531
FWIW:
The Weather Channel last night was reporting 3 hour ground delays at JFK. I am not sure why. But whatever the cause it was definitely not a DL/NW issue. It looks like the inbound from DTW departed a few minutes early, and still arrived at JFK 45 min late, and things probably snowballed from there.
So no compensation for you.
The Weather Channel last night was reporting 3 hour ground delays at JFK. I am not sure why. But whatever the cause it was definitely not a DL/NW issue. It looks like the inbound from DTW departed a few minutes early, and still arrived at JFK 45 min late, and things probably snowballed from there.
So no compensation for you.
May 17, 2009, 4:10 pm
#167
Join Date: Feb 2009
Location: DTW area
Programs: Delta DM / Hilton Diamond
Posts: 212
Now, I am no weather "expert" by any means, BUT here is a METAR from JFK for yesterday:
KJFK 170119Z 18016KT 1/16SM R04R/1800V2000FT FG VV001 16/15 A2993 RMK AO2 SFC VIS 1/8
If you cannot read it, visibility was 1/16th of a mile with a 100 foot vertical visibility.
Personally I would not want to pilot a plane in those conditions, or be a passenger on it.
Also, the OP must have noticed this by looking out the window?!
KJFK 170119Z 18016KT 1/16SM R04R/1800V2000FT FG VV001 16/15 A2993 RMK AO2 SFC VIS 1/8
If you cannot read it, visibility was 1/16th of a mile with a 100 foot vertical visibility.
Personally I would not want to pilot a plane in those conditions, or be a passenger on it.
Also, the OP must have noticed this by looking out the window?!
May 17, 2009, 4:35 pm
#168
Join Date: Jun 2002
Location: Kingdom of the Sun
Programs: DL GM/MM
Posts: 3,708
That weather is below legal minimums for Cat II operations and, I believe, for Cat III as well because of the 330 foot visibility (600 feet is required).
Net result: delay due to weather.
Net result: delay due to weather.
May 17, 2009, 4:59 pm
#169
Join Date: Aug 2008
Location: SAV, JAX, BDL, etc.
Programs: DL PM, UA Gold, Marriott Gold
Posts: 173
This was my wife's first flight alone...and she was traumatized by the DL/NW agent behavior...who asked for another full fare payment, for rebooking for next available flight to nearest airport..and just plain refused to help my wife with giving a hotel stay. With 4 year old being sleepy and hungry drove him crazy, driving my traumatized wife speechless and she went blank.
Luckily, We had a friend's friend who helped out my wife and son and gave a stay at his home, which is 20mins from the airport at midnight.
Apart from all the struggle & trauma my wife went through, I was wondering, is it right to expect airlines to help with hotel stay/meal vouchers.
She is right now still waiting for her flight(05/17) at the gate at the DTW...and I am hoping/praying her luggage which was checked in yesterday at JFK will arrive along with her flight.
Thanks
May 18, 2009, 6:18 am
#170
Join Date: Jul 2001
Location: pok, ny, usa
Posts: 54
Thanks for all the responses.
I wont complain about this...as most of you felt its due to weather.
I felt it wasn't weather...as other flights at the same time weren't....but...hey..I am not a frequent flyer...quite
I wont complain about this...as most of you felt its due to weather.
I felt it wasn't weather...as other flights at the same time weren't....but...hey..I am not a frequent flyer...quite
May 18, 2009, 6:29 am
#171
Join Date: Jun 2006
Location: STX
Programs: Used to have a bunch of shiny metallic cards. That was one life ago.
Posts: 1,807
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))
Since it's an award ticket, you probably didn't have many options. But, a 2 hr layover for an international flight when starting in JFK would make me nervous even on a blue sky day. In the future, you may want to try to build more time into your international itineraries. The good news for your return is that there are many daily flights from ATL to NYC area airports that your family can be accommodated on in case of delay.
EDIT: Ignore everything above. I misread OP.
Since it's an award ticket, you probably didn't have many options. But, a 2 hr layover for an international flight when starting in JFK would make me nervous even on a blue sky day. In the future, you may want to try to build more time into your international itineraries. The good news for your return is that there are many daily flights from ATL to NYC area airports that your family can be accommodated on in case of delay.
EDIT: Ignore everything above. I misread OP.
Last edited by jbatl; May 19, 2009 at 4:34 am
May 18, 2009, 6:41 am
#172
Join Date: Aug 2006
Location: CLT
Posts: 7,249
Since it's an award ticket, you probably didn't have many options. But, a 2 hr layover for an international flight when starting in JFK would make me nervous even on a blue sky day. In the future, you may want to try to build more time into your international itineraries. The good news for your return is that there are many daily flights from ATL to NYC area airports that your family can be accommodated on in case of delay.
Since I don't live in NYC, I try to avoid connections at any NYC area airports b/c there is usually an ATC issue when I have to go there. One time my plane was #41 to take off from JFK and they said that was just rush hour. It took over an hour from pushback to take off.
Flights are technically "On Time" if they push back from the gate ontime. Just b/c the other flights were "On Time" out of the terminal doesn't mean they didn't also take forever to take off and ended up delayed to their destination.
May 18, 2009, 7:03 am
#173
Join Date: Feb 2007
Programs: UA Premier Platinum, Skyteam Elite Plus (KE Morning Calm Premium)
Posts: 819
I was wondering.. if there were other options.. late night flight to near cities like Bloomington, Quad city or Springfield.
It might have been better to drive 2hr to pick them up than having one night at DTW hotel.
It might have been better to drive 2hr to pick them up than having one night at DTW hotel.
May 18, 2009, 3:52 pm
#174
Join Date: Apr 2006
Location: LHR/LGW
Programs: DL Gold, CO Silver
Posts: 1,036
If it was only a two hour drive and my partner was "traumatized" I'd be jumping in the car to get them-no question !
May 18, 2009, 5:31 pm
#175
Join Date: Feb 2007
Programs: UA Premier Platinum, Skyteam Elite Plus (KE Morning Calm Premium)
Posts: 819
What i am saying is.. if there was a flight to other cities within 2hr drive from your final destination, then it can be an option for your partner to ask GA to get the boarding pass of that flight
May 19, 2009, 7:19 am
#177
Join Date: Sep 2004
Location: Atlanta
Programs: DL DM, 2MM
Posts: 732
Whenever I'm in this situation and realize I'm going to miss a connection, I immediately call SMS. The GAs are often so frustrated themselves in these situations that they're often unhelpful. A similar situation happened last week with my sister and I trying to get to the same destination from different cities. I called and got rerouted on a non-DL flight. She went to the GA and was told to take the same flight 24 hrs later. Message: Never use GA's for IRROPS if you can avoid it.
May 19, 2009, 9:24 am
#179
Join Date: Aug 2006
Location: CLT
Posts: 7,249
SMS = the delta call center. The number is on the back of your skymiles card.
GA = gate agent...the agent working the departure gate
IRROPS = irregular operations. pretty much any time things aren't going as planned. If the ATC has everyone in a flow control pattern you're in IRROPS.
May 19, 2009, 9:27 am
#180
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Ponte Vedra Beach, FL
Programs: DL PM, HH Diamond, Fairmont Prem, SPG Gold, Priority Club Plat/IC Amb, AmEx Plat
Posts: 10,839
GA is Gate Agent
IRROPS is Irregular Opeations