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-   -   Pre-ordering Meals on Delta, the Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1754931-pre-ordering-meals-delta-definitive-thread.html)

Mithria Oct 14, 2022 12:08 pm

We are flying SEA-ICN in PS in 7 days. I do not see an option to select an entree in the app. Is preorder available for PS on long haul international flights, or is it only available for F/Delta One?

mot29 Oct 16, 2022 3:35 pm


Originally Posted by flyerfirsts (Post 34655313)
SAN-ATL Lunch

Korean BBQ Spice Impossible Burger
Chilled Spiced Chicken Breast
Chilled Spiced Shrimp

https://cimg5.ibsrv.net/gimg/www.fly...39004b745b.jpg

So the only hot option is the Impossible nonsense.

Anybody had any of these? I thought I saw the impossible one recently but can't find it with a search.

Flew RDU-MSP-CCY-CCJ on 10/15.
Got to select the spiced chicken breast in advance. Not bad, but nothing special.
Sad box on 3 hour dinner time flight MSP-CCY. Cold +Hackensack salad sandwich. DL won’t cater a real meal out of a hub? I get that the return the next morning is likely sent on the outbound, but why not at least put as decent meal on the outbound.
I used the DL reserve card to access the Amex Lounge in MPLS. No line, 2 entrees, the salmon was really salty.
now a bit off topic -
-The food highlight was the WestJet lounge in CCY. 915 pm and they are serving a choice of 3 entrees from an order online menu. I had a brat with grilled onions and bacon and cheese, served with freshly made fries. The bin was a bit stale, but otherwise outstanding.

https://cimg5.ibsrv.net/gimg/www.fly...ccde3c665.jpeg

WestJet lounge CCY

drminn Oct 16, 2022 4:27 pm

Last week I pre-ordered some sort of pork dish for a D1 flight from SCL to ATL. The food was pretty much inedible. They brought out an additional desert, I think it was supposed to be a sundae, but it obviously had thawed and was re frozen, so no go there as well. Very disappointing flight in one of the old Latam A350 with the 2x2x2 configuration in "D1".

drminn Oct 16, 2022 7:32 pm

Duplicate posting removed

HiAperture Oct 17, 2022 10:17 am

*Edit* OK so the email showed up this time. Not sure why it didn't work on my flight last week.

Here is what is being offered SEA-ATL on an afternoon departure on the 764.

https://cimg6.ibsrv.net/gimg/www.fly...c9809d9945.png

WXFlyer1957 Nov 3, 2022 10:26 am

Flying ATL-LAS in F on a 757-300 in a couple of weeks on a published Dinner flight. Is meal pre-select available on this route? If so, what are the current choices? Any intel from the group appreciated.

GagaPilot Nov 3, 2022 11:44 am


Originally Posted by WXFlyer1957 (Post 34730104)
Flying ATL-LAS in F on a 757-300 in a couple of weeks on a published Dinner flight. Is meal pre-select available on this route? If so, what are the current choices? Any intel from the group appreciated.

7 days prior to departure you will be able to select the meal in the app, or via an email that will be sent. Choices will vary. Suggest looking at the food/meals thread in the DL forum for recent sample menus and pics.

hamburgler Nov 19, 2022 10:38 am

Ordering on the 321neo?
 
Pretty sure Delta IT hasn't configured pre-ordering for flights on the 321neo yet... Flew a R/T SEA-BOS a few weeks ago on the neo and no option to select either way. Thought it might be the route (and saw others calling out no pre-orders on the route). Now flying SEA-LAX Monday morning on the 321neo and no preorder link. Has anyone successfully been able to pre-order on this (reasonably nice) bird?

mbluecpa Nov 25, 2022 8:50 am

I got the pre-select email this morning for SEA-MSP in 7 days. App gives me an “internal error,” while email link only shows charcuterie as an option. I’m not sure if it’s isolated to this flight, or if pre-selection is being glitchy in general right now.

Nothematic Nov 28, 2022 10:39 am

I'm flying Delta for the first time next week (international business travel in Delta One). My flight departs in less than 7 days time but I don't see any option to choose meals in the app. Haven't got an email either.

Anyone know what I need to do to get it to show up?

Nothematic Nov 28, 2022 10:45 am

I'm flying Delta for the first time next week (international business travel in Delta One). My flight departs in less than 7 days time but I don't see any option to choose meals in the app. Haven't got an email either.

Anyone know what I need to do to get it to show up?

GagaPilot Nov 28, 2022 10:50 am


Originally Posted by Nothematic (Post 34790472)
I'm flying Delta for the first time next week (international business travel in Delta One). My flight departs in less than 7 days time but I don't see any option to choose meals in the app. Haven't got an email either.

Anyone know what I need to do to get it to show up?

Try closing and reopening the app, then refresh your itineraries to see if that helps.

If not, tap on your itinerary, select the direction of flight, then scroll down to your passenger name. Tap your name, and see if entree selection “view/select” appears.

I have a domestic F trip coming up that didn’t populate the usual “Select Your Entree” on the main screen, nor did I receive an email. But the option to choose an entree was there, just under the passenger details section on the app. Once I selected the entree, “Change Your Entree” then appeared on the main screen.

If this doesn’t help, not sure there is much more you can do. Phone agents used to be able to select for you, but lately reports are they can only assist with Special Meals.

kchoya Nov 28, 2022 2:47 pm

Family is flying FLL-SEA-BOI in February coming back from a cruise. Same itinerary, but I'm on one PNR and my wife and three kids are on a separate PNR (they're linked together). How can she pre-order meals for the kids on the FLL-SEA flight? In the past, the only time I've pre-ordered meals is for myself.

Also, how far in advance will we be able to pre-order? I hope to be able to do it before boarding the cruise (it's a 5-day cruise).

DL Platinum Dec 5, 2022 7:49 am

D1 - Select Entree - Failing
 
Taking a quick trip to OGG on the D1 from ATL, and it is not letting us select any entrees. It errors with the screenshot. It gave us the entrée option 7 days out, but just chatted with a DL agent who says it is 72 hours to T-24 that it will work. Why do they present the option at 7 days? Anyone else had this problem?

Update 12072022: Had the agent re-issue the ticket. No help. Deleted app and reinstalled no luck. But the good and weird news is that my wife and I were able to select our entrees via my wife's phone. My phone (Apple) on current IOS still gets the same message as I posted below. But my wife's phone (Apple - previous IOS) was able to select the entrees for both of us. I still cannot access the entrees on my phone. Desktop (www.delta.com) doesn't show the entrée selection at all, and neither does the iPad version. ATL - OGG meal selection transcon FC meals - 3 choices - the same ones for some time now if you've gotten a meal out of ATL. Return meals OGG - ATL -6 choices and very Hawaiian inspired. Don't know if the problem is the newer IOS, or that our PNR's are linked, or what, but there is an issue here. Oh, and never got an email (as I have on long flights with meal service before). Thanks Delta IT, I know we asked for the enhancement....
https://cimg0.ibsrv.net/gimg/www.fly...c6e7522968.png

MasterPengs Dec 5, 2022 8:45 am


Originally Posted by DL Platinum (Post 34808278)
Taking a quick trip to OGG on the D1 from ATL, and it is not letting us select any entrees. It errors with the screenshot. It gave us the entrée option 7 days out, but just chatted with a DL agent who says it is 72 hours to T-24 that it will work. Why do they present the option at 7 days? Anyone else had this problem?
https://cimg0.ibsrv.net/gimg/www.fly...c6e7522968.png

It should work 7-days out. I believe the agent is mistaken.

I have been getting this same error in the Delta App for at least the last week - even something as simple as checking flight status. I'd try to force close the app, log out, log back in, or wait and try again later.


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