Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
#976
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Definitely a work in progress. For today's flight I did get the email (yeah!) but when I sat down on the flight they asked if I wanted lunch. I said I had pre-ordered and the FA looked at me and said (I can't make this up) "We do that?".
On SAT I had pre-ordered and when they came around they said "I'm sorry all the chicken was pre-ordered" and I was like "yeah, I know one was me" and the FA replied "no I mean we have none left".
Honestly the entire process has made the meal process WORSE, not better!
On SAT I had pre-ordered and when they came around they said "I'm sorry all the chicken was pre-ordered" and I was like "yeah, I know one was me" and the FA replied "no I mean we have none left".
Honestly the entire process has made the meal process WORSE, not better!
#977
Join Date: Jun 2009
Location: SAN
Programs: DL DM / 2MM - Marriott Ambassador
Posts: 1,524
#978
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
#979
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA Hater
Posts: 2,020
What if my wife's profile has my e-mail; will I get two e-mails for our upcoming trip?
I had to change the e-mail on her profile because she was complaining about spam from DL
I had to change the e-mail on her profile because she was complaining about spam from DL
#980
Join Date: Apr 2010
Location: PNS
Programs: DL FO, UA, AA
Posts: 700
I would return your wife's email to her profile and then setup her email (whatever it may be) to send all delta related emails to the spam folder. She will still be able to access them when needed. Especially when you are travelling together, when you receive your email it would also be a signal for her to check her spam folder for hers as I imagine they would come out at the same time or very close.
#981
Join Date: Mar 2001
Location: Dallas
Programs: AA PLT/5MM; AS MVP GLD 75K; DL DM; EK SLV; HHonors DIAM; Marriott GLD
Posts: 4,092
#985
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
ATL - SEA dinner options
Picked the sandwich as I'm not fond of pad thai with cold chicken. Got a subsequent email confirmation of my choice as well!
#988
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Unusual not to see a filet of fish option, like cod or salmon.
#989
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Plus pretty sure fish is not completely gone from the menu and we will see 'salmon tataki' as a starter in the AMS-US 2019 spring menu later this week
Add to that; betting that the 'almost there' options 'Cuban pork sandwich' or the 'mixed green salad with grilled chicken' are also the same as the March 2019 spring menu (and 2018 spring menu).