Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Apr 24, 2019, 10:35 am
#1008
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
I had preordered the warm lemongrass chicken with rice and veggies. It was decent, with a good amount of fresh veg. The asian slaw served on the side was extremely flavorless and dull. Seemed almost undressed, but no side dressing was on the tray?
Apr 24, 2019, 11:16 am
#1009
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Not very many pax on my MCO-MSP flight last evening seemed to have preordered. The F.A. was very friendly and chatty, but was basically saying the "charcuterie plate, umm, it's meat and cheese plate with a fancy name. Oh and you get focaccia". At one point she joked "I'm going old school Flight Attendant: Chicken or Beef! ... Chicken or Beef!" As a vacation-heavy flight, her light hearted style worked well.
I had preordered the warm lemongrass chicken with rice and veggies. It was decent, with a good amount of fresh veg. The asian slaw served on the side was extremely flavorless and dull. Seemed almost undressed, but no side dressing was on the tray?
I had preordered the warm lemongrass chicken with rice and veggies. It was decent, with a good amount of fresh veg. The asian slaw served on the side was extremely flavorless and dull. Seemed almost undressed, but no side dressing was on the tray?
There's also a chilled lemongrass chicken with noodles being offered as a menu choice now. Did DL find a sale on lemongrass and buy a boatload of it?
Apr 24, 2019, 11:27 am
#1010
Join Date: Dec 2003
Location: NYC
Posts: 6,434
That is disappointing. I wouldn't think having a pasta option (even if only as a pre-order), would be that difficult, especially since they always seem to offer one on international flights.
Apr 25, 2019, 11:38 am
#1011
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
On the flip side I was very disappointed to see a choice of vegetarian lasagna or salmon salad on a recent flight (April 3rd). Don't eat seafood and not a vegatarian.
Apr 25, 2019, 1:40 pm
#1013
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Not really "the flip side." In this case, you can eat at least one of the options (even if you would prefer meat) whereas a vegetarian can't eat something with meat in it.
Apr 25, 2019, 8:26 pm
#1014
Join Date: Feb 2005
Programs: Delta DM/2MM,Hilton diamond
Posts: 56
you are not alone both my wife and I ,both 2MM , have never received an email despite numerous international flights. Delta’s response “ just call the diamond desk and select”. The major problem is diamond desk only asks if you want chicken or beef no further details . I would have hoped they could have figured this out or at least had a website to log into through delta.com to make selection.
Apr 27, 2019, 9:59 pm
#1015
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Today I called the DM line because I didn't receive the meal preselect email for a domestic FC dinner flight. After clarifying that I wasn't trying for a special meal and the deadline should be 24 rather than 48 hours, the agent told me that there was a new functionality and he could give me the exact meal descriptions for my flight. He then apparently used one of the chicken/beef/salad/ etc. codes to order the meal I picked.
Apr 27, 2019, 11:32 pm
#1016
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Today I called the DM line because I didn't receive the meal preselect email for a domestic FC dinner flight. After clarifying that I wasn't trying for a special meal and the deadline should be 24 rather than 48 hours, the agent told me that there was a new functionality and he could give me the exact meal descriptions for my flight. He then apparently used one of the chicken/beef/salad/ etc. codes to order the meal I picked.
Just to clarify, did he in fact give read you the descriptions?
Apr 29, 2019, 11:33 am
#1017
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
EDIT: I looked up what bistro sauce is
(Apparently there is this thing called Google?)
Anyway, this is for JFK-FLL.
(Apparently there is this thing called Google?)
Anyway, this is for JFK-FLL.
Apr 29, 2019, 10:08 pm
#1018
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
May 3, 2019, 3:33 pm
#1019
Join Date: Mar 2015
Posts: 1,620
MCO-JFK Cheeseburger Sliders or Grilled Chicken Farro Salad.
Ordered the Cheeseburgers as I found the Farro salad to lack dressing (regardless of the description saying that it is tossed in a dressing of sorts) last time I had it, all be it from a different station.
Ordered the Cheeseburgers as I found the Farro salad to lack dressing (regardless of the description saying that it is tossed in a dressing of sorts) last time I had it, all be it from a different station.
May 3, 2019, 8:23 pm
#1020
Join Date: Dec 2014
Location: USA-AZ
Programs: DL Skymiles DM, Hertz President Circle, Enterprise Platinum, IHG, BW Diamond Select, AA EXP
Posts: 180
Question for the posters in this thread...Are the emails to First Class passengers random? Who gets them and who doesn't? I have flown in paid F...booked more than 72 hours out during meal times probably 10-12 times since the start of the year and I have not received a pre-order email yet. I have asked the PM line a couple times and asked and both times the agents have not been able to really give me any more of an answer other that it is automatically generated by the system. I asked the FA on my flight from PHX to MSP yesterday and he said he had no idea who gets pre-order emails and who doesn't. He told me that out of the 20 passengers in F...only 5 had pre-orders. I had my flight booked on that particular flight for about 10 days or so.
It is not something I am up at night loosing sleep over...but seeing this tread again today made me think to ask here.
Thanks!
It is not something I am up at night loosing sleep over...but seeing this tread again today made me think to ask here.
Thanks!