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I thought I posted this yesterday but cannot find such a post this morning.
I did pre-select on Sunday for Wednesday's MSP-AMS. I have 2K but want 2A which can only be done at the gate if 2A is still available. Are there any complications with the pre-selected meal if one changes seats at the gate? |
Regardless of any official policy on this, I'd inform the FA and purser so they don't give your meal away. |
Preselect fail 160 msp-ams.
Purser had no record in his device so good I spoke up in 2j Same story for 3 and 4 j |
Originally Posted by Xeno
(Post 29863546)
Preselect fail 160 msp-ams.
Purser had no record in his device so good I spoke up in 2j Same story for 3 and 4 j |
Originally Posted by hockeyinsider
(Post 29863849)
Were the on-board options the same as the pre-select options?
The couple in 3&4J seemed to never have flown in D1 before. They did a running commentary on the contents of the amenity kit. In any case, they fortunately got their first choice as well. The mishap may have simply been that the device used by the Purser could not connect to the appropriate DL server. On the other hand, this is fair warning that such things will happen on occasion. |
Originally Posted by Xeno
(Post 29866234)
I was able to get my first choice primarily because I mentioned my pre-order to the Purser when he handed out the menus. I did not look closely at the printed menu to see if it varied from what I remembered of the online menu once I secure my first choice.
The couple in 3&4R seemed to never have flown in D1 before. They did a running commentary on the contents of the amenity kit. In any case, they fortunately got their first choice as well. The mishap may have simply been that the device used by the Purser could not connect to the appropriate DL server. On the other hand, this is fair warning that such things will happen on occasion. Also interesting to note that, from your description, it seems like this is being handled differently than special meals. Special meals are usually loaded with the specific pax name or seat number printed on the meal. Understandably, this new system seems to handle it all electronically. I wonder if there is any info about the meal request on the manifest or other paperwork that could be checked during the not so rare event of wifi not working? Or should all the basic data be downloaded to the FA tablet prior to departure? |
Note to self: Try to make the selection from a desktop and print a couple copies of the page just in case something goes wrong. Also mention choice to purser to confirm before the good stuff is all claimed by other passengers. |
Hopefully DL gets all the pre-ordering errors figured out soon before this starts rolling out to all FC/PS/D1 flights by the end of the year. |
Originally Posted by Xeno
(Post 29866234)
The couple in 3&4R seemed to never have flown in D1 before.
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Do I understand right that pre-select D1 meals are now available on lots of routes to Europe (according to a DL accnouncement linked in the more general 2018 food thread) but generally not in the opposite direction, meaning no for most of the Europe to USA flights? I got the "almost time to prepare for trip" email (two hour check in suggested and I'm a DM in D1) but it seems to be missing information about the pre-select meal choices, although it did have lots of information about the wine that will be served. Should I expect a second email about pre-selecting my meal? Does it really arrive just three days before the flight, which would be Monday afternoon for a Thursday afternoon/evening flight, etc.? |
Originally Posted by CO-PLAT
(Post 29868650)
What Delta aircraft has seat "R"?
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Originally Posted by jdrtravel
(Post 29867209)
Also interesting to note that, from your description, it seems like this is being handled differently than special meals. Special meals are usually loaded with the specific pax name or seat number printed on the meal. Understandably, this new system seems to handle it all electronically. I wonder if there is any info about the meal request on the manifest or other paperwork that could be checked during the not so rare event of wifi not working? Or should all the basic data be downloaded to the FA tablet prior to departure?
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Originally Posted by MSPeconomist
(Post 29872020)
Do I understand right that pre-select D1 meals are now available on lots of routes to Europe (according to a DL accnouncement linked in the more general 2018 food thread) but generally not in the opposite direction, meaning no for most of the Europe to USA flights? I got the "almost time to prepare for trip" email (two hour check in suggested and I'm a DM in D1) but it seems to be missing information about the pre-select meal choices, although it did have lots of information about the wine that will be served. Should I expect a second email about pre-selecting my meal? Does it really arrive just three days before the flight, which would be Monday afternoon for a Thursday afternoon/evening flight, etc.? I got the notice to select my meal on Sunday for a flight that left on Wednesday. |
Originally Posted by Xeno
(Post 29873652)
I leave GVA on Saturday and that means AMS-MSP then on to OKC. Since they cannot even give us EBPs when a segment is on KLM then surely they are not able to coordinate a pre-selected meal EU-USA.
I got the notice to select my meal on Sunday for a flight that left on Wednesday. Thanks. It's reassuring to know that I haven't yet apparently missed the email. |
Originally Posted by Xeno
(Post 29873648)
The purser twice should be his device - a large screen smartphone - and to the couple in #&4J and clearly he did not have any data from the manifest to fall back on regarding pre-selected meals.
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