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Originally Posted by Keith2004
(Post 28942407)
So looks like this is finally a thing, and not just the Japanese/Chinese special meals that were argued about the last 5 pages LOL
https://thepointsguy.com/2017/10/delta-pre-order-meals/ It is only 6 days in advance compared to 30 for AA, but I think 6 days in plenty of time, they will also send a text to ask if you don't respond to email on ordering. I have a D1 flight out of JFK in early 2018, look forward to trying it out.
Originally Posted by Keith2004
(Post 28942938)
This will also have an impact on people who take FEBO into consideration when booking a seat. Once it is rolled out system wide, no reason to sit in a particular part of the cabin to get meal choice.
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Originally Posted by Keith2004
(Post 28942407)
So looks like this is finally a thing, and not just the Japanese/Chinese special meals that were argued about the last 5 pages LOL
https://thepointsguy.com/2017/10/delta-pre-order-meals/ It is only 6 days in advance compared to 30 for AA, but I think 6 days in plenty of time, they will also send a text to ask if you don't respond to email on ordering. I have a D1 flight out of JFK in early 2018, look forward to trying it out. |
Originally Posted by ty97
(Post 28944932)
The rollout seems a bit drawn out, but I'll look at the positive side and just be glad this is finally happening. It's one of the areas where AA has actually be quite ahead of DL with a customer-centric offering.
I'm curious what the cut-off will be for selection? At AA, you can pre-select anywhere from 30 days in advance to 24 hours prior to departure. This allows folks who get complimentary upgrades to select, as long as they are upgraded at least 24 hours in advance of departure. IIRC the MH version of book the cook required you to wait for an email before ordering by phone. For my flights, there was also some confusion about direct flight numbers so that I was able to "place my order" on for some segments that MH later claimed didn't have the feature although the other flight number on the same route did. Both MH and SQ had a huge number of choices, with SQ making a distinction on some of the selections between dinner and other meals, although IIRC there was no book the cook for breakfast. Except possibly for flights departing from the home hub, it seemed to me that all of the choices made the system unnecessarily complex. |
Originally Posted by hockeyinsider
(Post 28943670)
I just hope the pre-order selections are more than chicken and pasta by the time it is rolled out to domestic first-class and medium-haul Caribbean/Latin America flights.
Of course, this also means there is no reason why Delta couldn't also allow economy-class passengers to pre-order the same meal and pay for it. Or allowing first-class passengers on domestic flights that are otherwise too short for meal service to pre-order a meal and pay for it. Not that stewardesses follow this in-flight service standard. |
Originally Posted by flyerCO
(Post 28945950)
The order a meal for passenger thay don't get one seems like a great idea. Great till you figure in IRROPS. Lots of food going to waste and have to refund the purchases.
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Originally Posted by hockeyinsider
(Post 28946910)
I doubt the meals go to waste for two reasons. First, the crew tend to have their pick of whatever is left. Second, I suspect the catering kitchens donate food that is still good to homeless shelters.
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Probably easier for them to have only 6 days in advance, since that would avoid any menu changes.
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Originally Posted by MSPeconomist
(Post 28945565)
For most people, there's no real advantage to being able to order far in advance unless you're going to be someplace without an internet connection.
. I think the advantage is remembering to place the order. If it is part of the online ticket purchase, you can be all set all in one transaction. |
This would be a nice system if it works. I've had trouble with AA's system working. The short lead time though is a disappointment. That's far too short.
Originally Posted by MSPeconomist
(Post 28945565)
For most people, there's no real advantage to being able to order far in advance unless you're going to be someplace without an internet connection.
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Originally Posted by CHOPCHOP767
(Post 28942978)
I would think a roll out/test of a new service, especially with an IT platform involved, would best be conducted at a smaller station, with D1 service, e.g. LAX or BOS, maybe even SEA. If DL is going to start with JFK and ATL, they better have their ducks in row.
As for a "few months", I'm thinking more like 9 to 11 :p |
Originally Posted by Keith2004
(Post 28946961)
On many international flights unused good has to be destroyed upon arrival and dumped for customs purposes
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Originally Posted by hockeyinsider
(Post 28943663)
They only announced it was coming in 2016.
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I flew QF earlier this month and I think the window to order my meal was only a week. I think it makes sense because what they are serving is most likely not going to change as opposed to ordering further out. They also sent an email asking me to choose my selection once I was able to select.
It means that I got what I wanted, so I was happy. |
Order before you fly Beginning late March, as part of the airline's focus on personalizing the on-board customer experience, Delta One customers on flights from ATL and JFK will also have the option to pre-select meals to ensure they receive their first choice. Customers eligible to participate in pre-select will receive email communication three days prior to their flight asking them to select their meal. Delta will roll out pre-select to additional markets throughout the year. https://news.delta.com/new-main-cabi...odie-favorites |
While you cannot select western options yet, you can and should preorder Japanese meals on TPAC flights from NRT or HND. I think you can the same with Chinese meals from PVG.
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