OFFICAL from Delta: Award Stopovers & Open Jaw GONE #Skymiles2015
Nov 18, 2014, 9:06 pm
#91
Join Date: May 2009
Location: South Park, CO
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Posts: 5,678
I'm not shocked at all that DL made this change, but there's nothing that says DL had to go this route. It's not at all unreasonable for folks to have hoped DL would have gone with the UA and not AA approach.
(I wouldn't be surprised if UA eliminates stopovers and OJs at some point)
Nov 19, 2014, 5:16 am
#92
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One thing I will like about the "one way" option is that when availability opens up on a routing one can snag it. I can leave the return trip option open and continue to look for availability - use miles on another airline - or pay for it if availability does not open up. With availability at a low level so hard to find, this could be a possible help. I fully understand those who might disagree!
Nov 19, 2014, 5:44 am
#93
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It is a good strategy for domestic and a way to use "pay with miles" for a portion of the trip especially if one does not have the Amex so doesn't have that option otherwise.
Nov 19, 2014, 6:40 am
#94
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
This is only a concern for the next year or so, but what will be the rules for an existing award itinerary with an OJ and a SO? After 1/1/15, will the old rules apply or will I be unable to change the itinerary because it will no longer conform to the rules?
Nov 19, 2014, 7:11 am
#95
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,246
So what? AA isn't their only competitor. UA has also offered one-ways for some time, and has still retained (to date) stopovers and open-jaws.
I'm not shocked at all that DL made this change, but there's nothing that says DL had to go this route. It's not at all unreasonable for folks to have hoped DL would have gone with the UA and not AA approach.
(I wouldn't be surprised if UA eliminates stopovers and OJs at some point)
I'm not shocked at all that DL made this change, but there's nothing that says DL had to go this route. It's not at all unreasonable for folks to have hoped DL would have gone with the UA and not AA approach.
(I wouldn't be surprised if UA eliminates stopovers and OJs at some point)
Nov 20, 2014, 10:31 pm
#96
Join Date: Apr 2008
Location: DAY
Programs: AA EXP, IHG Spire, National Exec Elite, Hilton Gold
Posts: 456
Ugh, now my feet are truly to the napalm... I've been saving my pesos for years for us to take a huge trip to Australia/New Zealand/Tahiti.
Now I've got a couple weeks to fight the DL award calendar and scrounge together some miraculous combination of flights that'll get us from US-AUS-[open jaw]-NZ-PPT-[stopover]-US on one award next summer.
This shall be fun!
Now I've got a couple weeks to fight the DL award calendar and scrounge together some miraculous combination of flights that'll get us from US-AUS-[open jaw]-NZ-PPT-[stopover]-US on one award next summer.
This shall be fun!
Last edited by stdatwmu; Nov 20, 2014 at 11:30 pm Reason: route
Nov 20, 2014, 11:36 pm
#97
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Wow, this is horrible. What a HUGE devaluation of my SM right now. For those that did simple RT domestic 25K awards, I suppose no big deal. But for those that booked J internationally what a HUGE loss. This seriously devalues my miles close to 30-50%.
What is horrible is now we realize that the whole "it's an IT bug" thing was a complete LIE from DL and that DL is now phasing out the SM OJ's and SO's. Not to mention the elimination of RTW awards.
See here:
http://www.flyertalk.com/forum/delta...edemption.html
to dishonesty, more silent announcements, and more fleecing.
Just when I thought DL was coming around with real enhancements...
What is horrible is now we realize that the whole "it's an IT bug" thing was a complete LIE from DL and that DL is now phasing out the SM OJ's and SO's. Not to mention the elimination of RTW awards.
See here:
http://www.flyertalk.com/forum/delta...edemption.html
to dishonesty, more silent announcements, and more fleecing.Just when I thought DL was coming around with real enhancements...
Last edited by mnredfox; Nov 20, 2014 at 11:44 pm
Nov 20, 2014, 11:43 pm
#98
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My story.
Had a ticket DTW-LAX-SYD and CNS-BNE-LAX-DTW
Tried to add stopover SYD-CNS
1st call - want 90k more miles
2nd call - stopover is no longer allowed
3rd call after seeing this post - got the same customer service as the second call!!! He remembered my long name. Told him I got email from Delta that stopover is still allowed till end of year. He did a plea to ticket dept and made it happened. Yippee!!!
Third time is a charm I guess.
Had a ticket DTW-LAX-SYD and CNS-BNE-LAX-DTW
Tried to add stopover SYD-CNS
1st call - want 90k more miles
2nd call - stopover is no longer allowed
3rd call after seeing this post - got the same customer service as the second call!!! He remembered my long name. Told him I got email from Delta that stopover is still allowed till end of year. He did a plea to ticket dept and made it happened. Yippee!!!
Third time is a charm I guess.
Well maybe we all should have expected this. But this rule has been around as long as I can remember. NW always had this rule as did DL. This is a huge fleecing/devaluation of miles IMO.
In the end, I'd rather can the whole OW awards program and have OJ/SO's back. I have no doubt DL will be trumpeting this change around as an enhancement, then calling us gamers on why they had to eliminate OJ/SO's.
Last edited by mnredfox; Nov 20, 2014 at 11:50 pm
Nov 21, 2014, 1:45 am
#99
Join Date: Jul 2010
Posts: 1,151
Do you know this to be the case?
I guess you could draw an analogy to these current cases:
It is important to clarify this, because if two OW awards requires 2 PNRs, then yes, we will have increased fees and YQ on the EU-USA one-way award, which will be an increase. Ditto re 2 cancellation/change fees for those subject to them.
I guess you could draw an analogy to these current cases:
- Party of 4 travels XXX-YYY. This is 4 awards, but one PNR.
- Travel is USA-EU on Delta in mid, with onward connection (EU-EU) on partner (which has to price in low). This is two awards (DL mid and Partner low), but one PNR.
It is important to clarify this, because if two OW awards requires 2 PNRs, then yes, we will have increased fees and YQ on the EU-USA one-way award, which will be an increase. Ditto re 2 cancellation/change fees for those subject to them.
Nov 21, 2014, 1:46 am
#100
Join Date: Jul 2010
Posts: 1,151
This is probably the worst thing about one way awards. You can bet Delta will charge those fuel surcharges on flights that originate in Europe (when your European-USA flight begins with KLM/Air France). Good luck finding finding low level availability Europe-USA on Delta metal to avoid the surcharge.
So in other words, this is a huge devaluation since if you want to "open jaw" with 2 one ways, you will also accrue the fuel surcharges on the Europe-USA one way flight.
So in other words, this is a huge devaluation since if you want to "open jaw" with 2 one ways, you will also accrue the fuel surcharges on the Europe-USA one way flight.
Nov 21, 2014, 7:28 am
#102
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What is the current situation with regards on fuel surcharges?
Is it based on origin?
Or is it based on airline flown?
I know DL charges YQ on SU,KQ,CZ flights, any others?
Is it based on origin?
Or is it based on airline flown?
I know DL charges YQ on SU,KQ,CZ flights, any others?
Nov 21, 2014, 10:11 am
#103
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Nov 21, 2014, 11:08 am
#104
Join Date: Aug 2011
Location: NYC and LAX
Programs: Fly paid F/J. DL 2MM+.
Posts: 109
Can someone clarify? Previously you could book an open jaw, for example, JFK-FRA/LHR-JFK, on one PNR. Now you have to book two separate one way tickets on two PNR's??
Nov 21, 2014, 11:22 am
#105
Join Date: Sep 2013
Location: Germany
Programs: Delta Platimum, United 1K
Posts: 64
Wait, let me get this straight. DL makes it difficult to do something that worked before. Then you as a customer have to call 3 agents to get them to do something that their current T&C allow. So you're happy when you jump through 10 hoops to do something you should have done easily all along?
