OFFICAL from Delta: Award Stopovers & Open Jaw GONE #Skymiles2015
#151
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,667
Thank you for the information. Prior award travels included a stopover and a destination and considered one more prior to January 1. But I am more and more inclined to wait until after January 1 and determine the better options to leverage the one way award travels.
#152
Join Date: Apr 2008
Location: DAY
Programs: AA EXP, IHG Spire, National Exec Elite, Hilton Gold
Posts: 456
Those are the wonderful folks who made it work for me earlier this month.
Good luck!
#153
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
Thanks for the suggestion. The international manual reissue desk might be the same as the IRRRES folks. Either way, since DL is now simply enforcing a rule they have always had, I don't see much ground for me to protest or escalate further.
#154
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,667
No stopovers. No open jaw. But one way.
But what are the rules for one way award travel? max segments? max miles? point to point or segment by segment?
But what are the rules for one way award travel? max segments? max miles? point to point or segment by segment?
#155
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Well there will be no more miles run up on Delta. Stopovers and open-jaws are no cost. What alternative airlines should we be putting our miles towards?
Really, nothing more than a fraud and Ponzi scheme. They should disclose that the benefit will disappear over time.
So much for saving miles for your old age. God bless us seniors.
Really, nothing more than a fraud and Ponzi scheme. They should disclose that the benefit will disappear over time.
So much for saving miles for your old age. God bless us seniors.
#156
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
You can also try to call directly to HIBRES (use the direct # for there), where most agents at least will try harder to help you, though their hands are largely tied behind their backs by Dullta and the massive downgrade (dumb-down) in the reservations system.
#157
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Yes, the two most empowered groups of res agents are IRRRES and IXXRES.
You can also try to call directly to HIBRES (use the direct # for there), where most agents at least will try harder to help you, though their hands are largely tied behind their backs by Dullta and the massive downgrade (dumb-down) in the reservations system.
You can also try to call directly to HIBRES (use the direct # for there), where most agents at least will try harder to help you, though their hands are largely tied behind their backs by Dullta and the massive downgrade (dumb-down) in the reservations system.
#158
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,949
It really stinks that Delta lied about the policy change and has instituted it early, despite the notice on their web site saying we have until tomorrow to book tickets under the old rules.
#159
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
+1. I called in today and spent two hours on the line with a helpful SLCRES agent, but she was unable to ticket anything including a stopover at the correct price (not even including an open jaw!). She called the international ticket issuance desk for assistance and they were unable to get the free stopover in there, either.
It really stinks that Delta lied about the policy change and has instituted it early, despite the notice on their web site saying we have until tomorrow to book tickets under the old rules.
It really stinks that Delta lied about the policy change and has instituted it early, despite the notice on their web site saying we have until tomorrow to book tickets under the old rules.
#160
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
+1. I called in today and spent two hours on the line with a helpful SLCRES agent, but she was unable to ticket anything including a stopover at the correct price (not even including an open jaw!). She called the international ticket issuance desk for assistance and they were unable to get the free stopover in there, either.
It really stinks that Delta lied about the policy change and has instituted it early, despite the notice on their web site saying we have until tomorrow to book tickets under the old rules.
It really stinks that Delta lied about the policy change and has instituted it early, despite the notice on their web site saying we have until tomorrow to book tickets under the old rules.
#162
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,860
BTW, the delta.com award search changes were really helpful - the calendar is actually correct, and I can now search routes such as ZQN-SYD that could not be searched on-line earlier this year.
It also showed the ugly truth of two whole months in which HSV-LAX was not available in FC at a low level on any day. So as usual, domestic legs in coach, TPAC legs in Business.
David
#164
Join Date: Jul 2010
Location: LGA/JFK
Programs: DL PM, UA Premier, AA Gold, Hertz PC, National Exec Elite, Sixt Plat
Posts: 500
Called in 3 times but on the final call a very pleasant gentleman worked with me and contacted someone in rates to get my wife and I two biz seats to Asia with an open-jaw and stopover. Cheers to getting in with less than 24 hours to go. All 3 agents were superb but the final one got everything done. Taxes were around $100 a person. Not bad for business for all segments!
As others noted, the award calendars is much more accurate than the last time I booked business tickets to Asia in 2012; that time, it was brutal. Also, there seems to be at most 3 seats open in KE A380 business but it was easy finding 2 seats at a time.
As others noted, the award calendars is much more accurate than the last time I booked business tickets to Asia in 2012; that time, it was brutal. Also, there seems to be at most 3 seats open in KE A380 business but it was easy finding 2 seats at a time.
#165
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,551
I just helped book a friend:
2x 160,000 Skymiles + $370ish taxes/fees per ticket
RDU - LAX DL F (overnight in LAX)
LAX - PPT TN C/J (stopver in Tahiti)
PPT - AKL TN C/J (stopover in Auckland)
AKL - SYD - LAX VA C/J (18 hour layover in LAX)
LAX - JFK - RDU DL F (red-eye LAX - JFK and operated by the premium business class)
It took about 2 hours on the phone and the agent having to work with the rates desk for a LONG time to try and get the destination and stopover.
2x 160,000 Skymiles + $370ish taxes/fees per ticket
RDU - LAX DL F (overnight in LAX)
LAX - PPT TN C/J (stopver in Tahiti)
PPT - AKL TN C/J (stopover in Auckland)
AKL - SYD - LAX VA C/J (18 hour layover in LAX)
LAX - JFK - RDU DL F (red-eye LAX - JFK and operated by the premium business class)
It took about 2 hours on the phone and the agent having to work with the rates desk for a LONG time to try and get the destination and stopover.