MQM Valuation Based on Fare Paid Now Showing on Delta.com
Sep 5, 2012, 7:55 pm
#331
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
Find me one living current or former antitrust/competition authority division head at the federal/union level on either side of the Atlantic (specifically US or EU) who considers published notification of award chart changes to be unlawful "signaling". Good luck with that, and then send me the fairy godmother in chains too.
Good luck with that
Sep 5, 2012, 7:58 pm
#332
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Doesn't DL announce certain fee changes, such as checked bag charges, well in advance and doesn't the DOT insist that the higher fees cannot apply to tickets that were purchased before the effective date of the change?
Sep 5, 2012, 8:00 pm
#333
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
I don't think its BS....announcing a change in advance to pricing could be considered "signaling" and could put people behind bars. Don't really think that anyone on the legal team would be dumb enough to let an official voice make an announcement on future pricing actions. Apparently you don't understand the legal implications of such an action.
I've never seen an airline executive or spokesperson come out and say a vague statement like "next week we will be increasing our prices" or a specific statement like "next week we will be attempting a $5 one way increase". Generally there won't even be any sort of announcement of the action until someone notices and writes a blog on it or media starts to contact the airline to ask if they raised fares. Its a touchy area and I don't think anyone wants to break laws and end up in jail.
I've never seen an airline executive or spokesperson come out and say a vague statement like "next week we will be increasing our prices" or a specific statement like "next week we will be attempting a $5 one way increase". Generally there won't even be any sort of announcement of the action until someone notices and writes a blog on it or media starts to contact the airline to ask if they raised fares. Its a touchy area and I don't think anyone wants to break laws and end up in jail.
Sep 5, 2012, 8:02 pm
#334
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
Yup. Remember the fiasco with US and their associated fee structure?
Sep 5, 2012, 8:04 pm
#335
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
No argument there, a good and honest company would announce the changes to customers when the change was made. It definitely sucked finding out the hard way but I can understand why they wouldn't announce something in advance. The amounts were pretty minor but the lack of communication is what frustrates most of us.
Sep 5, 2012, 8:17 pm
#336
Join Date: Jun 2010
Programs: Whatever's Cheapest, Accruing Miles, Redeeming for Premium Cabins, Not Chasing Status Unnecessarily
Posts: 2,264
Just checking in to see what was the outcome and... hooray... looks like I was right all along:
just sayin'.....
just sayin'.....
Maybe new fares were erroneously (or not) loaded as "unpublished/special fares":
Unpublished Fare Mileage Earn Table
Unpublished Fare Class of Service Miles* MQMs*
First/Business - J, C, D, S, I, F, P, A 150% 100%
Premium Economy - Y, B, M 100% 100%
Economy, H 75% 75%
Discounted Economy - Q, K, L 50% 50%
Deeply Discounted Economy - U, T, E 25% 25%
Like another poster said DL.com still says you get 100% mqm on T fares.
But the chart for the unpublished has the discounted MQM's. I still don't get the 25% RDM and 25% of 25% MQM's:
Delta 1604 Detroit-Wayne County, MItoFort Lauderdale, FL T 282 0 282 70 1
Delta 1202 Fort Lauderdale, FLtoDetroit-Wayne County, MI T 282 0 282 70 1
Unpublished Fare Mileage Earn Table
Unpublished Fare Class of Service Miles* MQMs*
First/Business - J, C, D, S, I, F, P, A 150% 100%
Premium Economy - Y, B, M 100% 100%
Economy, H 75% 75%
Discounted Economy - Q, K, L 50% 50%
Deeply Discounted Economy - U, T, E 25% 25%
Like another poster said DL.com still says you get 100% mqm on T fares.
But the chart for the unpublished has the discounted MQM's. I still don't get the 25% RDM and 25% of 25% MQM's:
Delta 1604 Detroit-Wayne County, MItoFort Lauderdale, FL T 282 0 282 70 1
Delta 1202 Fort Lauderdale, FLtoDetroit-Wayne County, MI T 282 0 282 70 1
Sep 5, 2012, 8:18 pm
#337
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Now go find me even one airline executive convicted for doing what your post suggested would be applicable to award chart changes in prices or other award chart attributes. You will have no worse luck finding me the fairy godmother.
Sep 5, 2012, 8:20 pm
#338
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Somewhere between here and there...
Programs: WWF, Appalachian Mountain Club
Posts: 11,595
I hope it doesn't cost them. I hope they once again become the customer friendly company I knew many moons ago. I also hope they are at the same time profitable and grow as a company in order to offer their consumers a better product.
Sep 5, 2012, 8:22 pm
#339
Join Date: Apr 2007
Posts: 1,397
Adding on to this, don't hotels announce movements of hotels between award tiers at least a month in advance, and allow booking at the old price until the day the new prices go into effect?
Sep 5, 2012, 8:23 pm
#340
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
And yes the DOT does have many regulations that require an airline to disclose all the fees at ticketing and the stated prices for baggage has to be honored.
I just get a kick out of a lot of people here who expect an airline like Delta (or any other airline on FT) to disclose confidential information and want to hear what is being talked about behind closed doors. It is quite unreasonable to expect to be in the loop to all of the companies initiatives and strategies when you are not an insider. I couldn't imagine revealing any of the planned actions that the organization I am a part of were planning as that could allow a competitor to respond/copy or potentially negate any kind of competitive advantage that we planned on creating. Marketing and sales changes like new wifi, new seats, personal TVs, etc are OK to announce in advance but planned increases or other pricing actions really are not OK to announce ahead of the actual implementation of the change. Maybe its just human nature but people want to know too much...
Sep 5, 2012, 8:24 pm
#341
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
If anyone buys the "signaling" concern nonsense arising from award chart price change customer notification, then we've found some individual(s) in the market to buy the Brookyln Bridge.
Even myth-sellers don't always believe their own myths. I hope this is one of those times too.
Sep 5, 2012, 8:27 pm
#342
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Sep 5, 2012, 8:29 pm
#343
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Holy hell. Who do some of you think you are? Maybe it would be a good idea to align expectations with actual worth. Some would be thrilled if this happened. And it will happen....just a matter of time
Sep 5, 2012, 8:31 pm
#344
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
Sep 5, 2012, 8:32 pm
#345
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
Yes and yes, routinely without the unlawful "signaling" canard being realized.
If anyone buys the "signaling" concern nonsense arising from award chart price change customer notification, then we've found some individual(s) in the market to buy the Brookyln Bridge.
Even myth-sellers don't always believe their own myths. I hope this is one of those times too.
If anyone buys the "signaling" concern nonsense arising from award chart price change customer notification, then we've found some individual(s) in the market to buy the Brookyln Bridge.
Even myth-sellers don't always believe their own myths. I hope this is one of those times too.