“Do You Know Who I Am?”: The Definitive Thread of DYKWIA Stories
Sep 13, 2017, 6:54 am
#8506
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
It was after 9pm when I went in and the manager (he came over to make sure the bartender was OK after said jerk left) said that was the only complaint of the day (had been open since 3pm).
Sep 13, 2017, 7:13 am
#8507
Join Date: Apr 2011
Posts: 3,394
Not sure it's a DWKWIA story or just the story of a compassionless jerk but had to share.
Headed to Orlando after Hurricane Irma as my condo still had no power yesterday and grounds were a mess. No hotels in area with availability.
Near MCO and about half the restaurants in the area are open for dinner. Went to Texas Roadhouse.
Man sits next to me at the bar and is kind of a jerk from the get go. Complains to bartender for wait for drink (about 3 minutes). Bartender apologizes and explains there is a limited menu and half the normal staff due to Hurricane Irma. Says restaurant only got power earlier in the day and many (including himself still don't have power). Man proclaims "that's not an excuse for poor service".
Then proceeds to order the salmon and French fries. Who orders salmon at a casual steakhouse chain?
Food takes a while to get there (as did mine). He eats about 2/3 of the meal then calls over the bartender to tell him "this is the worst food and service he has ever had at Texas Roadhouse and I won't be paying for the meal". He gets up and walks out.
Inatead of being grateful the place was open serving hot meals (it was my first since Sunday afternoon) he was a classless a-hole.
Was from Massachusetts down in FL helping parents during the storm. I know because he told me.
Headed to Orlando after Hurricane Irma as my condo still had no power yesterday and grounds were a mess. No hotels in area with availability.
Near MCO and about half the restaurants in the area are open for dinner. Went to Texas Roadhouse.
Man sits next to me at the bar and is kind of a jerk from the get go. Complains to bartender for wait for drink (about 3 minutes). Bartender apologizes and explains there is a limited menu and half the normal staff due to Hurricane Irma. Says restaurant only got power earlier in the day and many (including himself still don't have power). Man proclaims "that's not an excuse for poor service".
Then proceeds to order the salmon and French fries. Who orders salmon at a casual steakhouse chain?
Food takes a while to get there (as did mine). He eats about 2/3 of the meal then calls over the bartender to tell him "this is the worst food and service he has ever had at Texas Roadhouse and I won't be paying for the meal". He gets up and walks out.
Inatead of being grateful the place was open serving hot meals (it was my first since Sunday afternoon) he was a classless a-hole.
Was from Massachusetts down in FL helping parents during the storm. I know because he told me.
Can I do that to Comc@$t?
Sep 13, 2017, 7:38 am
#8509
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,323
Not sure it's a DWKWIA story or just the story of a compassionless jerk but had to share.
Headed to Orlando after Hurricane Irma as my condo still had no power yesterday and grounds were a mess. No hotels in area with availability.
Near MCO and about half the restaurants in the area are open for dinner. Went to Texas Roadhouse.
Man sits next to me at the bar and is kind of a jerk from the get go. Complains to bartender for wait for drink (about 3 minutes). Bartender apologizes and explains there is a limited menu and half the normal staff due to Hurricane Irma. Says restaurant only got power earlier in the day and many (including himself still don't have power). Man proclaims "that's not an excuse for poor service".
Then proceeds to order the salmon and French fries. Who orders salmon at a casual steakhouse chain?
Food takes a while to get there (as did mine). He eats about 2/3 of the meal then calls over the bartender to tell him "this is the worst food and service he has ever had at Texas Roadhouse and I won't be paying for the meal". He gets up and walks out.
Inatead of being grateful the place was open serving hot meals (it was my first since Sunday afternoon) he was a classless a-hole.
Was from Massachusetts down in FL helping parents during the storm. I know because he told me.
Headed to Orlando after Hurricane Irma as my condo still had no power yesterday and grounds were a mess. No hotels in area with availability.
Near MCO and about half the restaurants in the area are open for dinner. Went to Texas Roadhouse.
Man sits next to me at the bar and is kind of a jerk from the get go. Complains to bartender for wait for drink (about 3 minutes). Bartender apologizes and explains there is a limited menu and half the normal staff due to Hurricane Irma. Says restaurant only got power earlier in the day and many (including himself still don't have power). Man proclaims "that's not an excuse for poor service".
Then proceeds to order the salmon and French fries. Who orders salmon at a casual steakhouse chain?
Food takes a while to get there (as did mine). He eats about 2/3 of the meal then calls over the bartender to tell him "this is the worst food and service he has ever had at Texas Roadhouse and I won't be paying for the meal". He gets up and walks out.
Inatead of being grateful the place was open serving hot meals (it was my first since Sunday afternoon) he was a classless a-hole.
Was from Massachusetts down in FL helping parents during the storm. I know because he told me.
Sep 13, 2017, 10:32 am
#8510
Join Date: Apr 2016
Posts: 1,885
At least he didn't send his entrée back to the kitchen and make them recook it after eating most of it. The things I don't miss about living in New England...
Sep 13, 2017, 12:17 pm
#8511
Join Date: Aug 2015
Location: DCA, LEX
Programs: DL Platinum, Marriott Platinum, Caesars Diamond, K Fund
Posts: 375
Sep 13, 2017, 12:22 pm
#8512
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Sep 13, 2017, 1:19 pm
#8513
Join Date: Jul 2013
Location: MEM
Programs: DL DM, Hilton Gold, Marriott/SPG Gold, Hertz PC
Posts: 424
In this day and age, that seems like the absolute worst idea ever. People shoot people over things like parking spots these days. "Detaining" someone over a $20 lunch bill is just asking for something bad to happen to yourself.
Sep 13, 2017, 2:16 pm
#8514
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,360
- The amount probably only qualifies as petty theft; and it's probably more time and hassle for the restaurant to pursue anything than to just write it off than value they'd get pursuing anything especially if it's single person
- If the police are called to investigate, there's the negative image of having police in the restaurant for purposes other than eating. To a customer who doesn't know better or why the police are there,, they'd wonder why the cops are there and it might drive away business.
Sadly these people get away with it because it's simpler and easier for the restaurant to let it go than to pursue it. The one who suffers the most is likely the server who at best loses out on a tip and at worst, gets stuck with the bill by the restaurant and held responsible for "allowing" the person to walk out without paying.
Sep 13, 2017, 2:23 pm
#8515
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,741
The opposite side of that is my brother and his girlfriend were once detained by a restaurant for walking out on a bill when they didn't. They were seated and water and breadsticks were brought to their table but they never got a server so never place any kind of order and left after 15 minutes of no service. The girlfriend accidentally left her purse and when they went back for it they were accused of walking out on paying for a full meal backed up by a busybody at the next table.
Sep 13, 2017, 2:26 pm
#8516
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
Just out of academic interest ..roughly how old was this guy?
Unless he was suffering from mental illness or severe stress, I can't imagine anyone acting that way...yet he did, and got a free meal out of it.
Unless he was suffering from mental illness or severe stress, I can't imagine anyone acting that way...yet he did, and got a free meal out of it.
Sep 13, 2017, 2:51 pm
#8517
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
I guess you've never waited tables? This sort of behavior is not exactly common but is far from unheard of at mid-range restaurants like this.
Sep 13, 2017, 3:13 pm
#8518
Join Date: Oct 2016
Location: LIT
Programs: Blinged Out
Posts: 716
The exact same applies to FAs...
Sep 13, 2017, 3:18 pm
#8519
Join Date: Apr 2011
Posts: 3,394
There should be some extra karmic retribution to people who mistreat service industry people who don't have the ability to yell back at you without being fired.
Sep 13, 2017, 3:23 pm
#8520
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
Actually I did, in Canada as a student. 3 years in restaurants in a tourist town. Now I admit it was many years ago. Never once saw anyone act that way..never.
Maybe it's a USA thing or just another indicator of how selfish some people have become