Community
Wiki Posts
Search

2012 Compensation Thread

Thread Tools
 
Search this Thread
 
Old May 21, 2012 | 1:05 pm
  #61  
Original Poster
FlyerTalk Evangelist
15 Years on Site
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
Originally Posted by MSPeconomist
A couple of years ago, people were reporting something like 20,000 miles for nonfunctioning AVOD in TPAC BE, which I think is really excessive. No sound is not quite as bad in that you can find a movie with subtitles, watch the map, and play games without sound.
I've received 10k before for a TATL flight in BE. The screen had a small crack and was not calibrated ... this was from the purser on the flight though, not via DL.com.
rwoman is offline  
Old May 21, 2012 | 1:07 pm
  #62  
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Was this coach and/or EC or in BE? I assume you were GM at the time. Ex post compensation tends to depend on elite status while on board compensation packets are different for coach versus BE/FC.

ADDED: This is response to post #10 above, 2500 miles on LAX-SYD.

Last edited by MSPeconomist; May 21, 2012 at 1:12 pm
MSPeconomist is offline  
Old May 21, 2012 | 1:09 pm
  #63  
Original Poster
FlyerTalk Evangelist
15 Years on Site
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
And the 2012 edition...
http://www.flyertalk.com/forum/delta...on-thread.html

rwoman is offline  
Old May 21, 2012 | 1:20 pm
  #64  
FlyerTalk Evangelist
30 Countries Visited2M15 Years on Site
 
Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,174
Originally Posted by IRISHFLYER1
What should I expect? if anything. I could not move seat as they had OP UPPED 15!!
Bloody hell - what flight?
GRALISTAIR is offline  
Old May 21, 2012 | 1:28 pm
  #65  
 
Join Date: Oct 2011
Programs: Ham Sandwich Medallion
Posts: 889
Originally Posted by IRISHFLYER1
What should I expect? if anything. I could not move seat as they had OP UPPED 15!!
Whatever flight this was, I want to be on it.
T.J. Bender is offline  
Old May 21, 2012 | 1:36 pm
  #66  
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Originally Posted by GRALISTAIR
Bloody hell - what flight?
DUB. It's not at all so rare on this route.
MSPeconomist is offline  
Old May 21, 2012 | 1:48 pm
  #67  
FlyerTalk Evangelist
30 Countries Visited2M15 Years on Site
 
Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,174
Originally Posted by MSPeconomist
DUB. It's not at all so rare on this route.

mmm - I nearly always go into SNN as grand children are in Galway. Going Saturday as a matter of fact. ATL-DUB or JFK-DUB? 757 obviously if JFK-DUB
GRALISTAIR is offline  
Old May 23, 2012 | 5:00 am
  #68  
All eyes on you!
20 Years on Site
 
Join Date: Aug 2004
Location: Dublin
Programs: Delta SKYMILES GM 1MM, BRITISH AIRWAYS SILVER, HHONOURS DIAMOND
Posts: 1,108
Originally Posted by MSPeconomist
DUB seems to frequently have lots of OPUPs, even of kettles.
Business load is always low on Dub flights. Which is great because I have never missed an upgrade using my 4/6 Certs in at least 50 segments.

Have been almost tempted to go in coach during the summer season as I would bound as a PM to also get an OP/UP!! However haven't risked it, as knowing my luck the plane would be empty!!
IRISHFLYER1 is offline  
Old May 23, 2012 | 6:16 am
  #69  
All eyes on you!
20 Years on Site
 
Join Date: Aug 2004
Location: Dublin
Programs: Delta SKYMILES GM 1MM, BRITISH AIRWAYS SILVER, HHONOURS DIAMOND
Posts: 1,108
Originally Posted by javabytes
If you include the words AVOD or IFE somewhere in your complaint, that seems to trigger something in the mileage fairy that causes it to shower you with a ridiculous amount of miles.
Will remember that the next time!!

They offered me 6000 Miles, I replied by requested 6000 MQM and 10,000 miles
IRISHFLYER1 is offline  
Old May 23, 2012 | 6:46 am
  #70  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Status / History of Complaints

1. Hope you reported it to FA so s/he can report to Captain so it can be reported for maintenance in due course.

2. What you get will depend on your status and your history of complaints (DL tracks this stuff and tends to start tapering down what it hands out as the # of minor complaints rises).
Often1 is offline  
Old May 23, 2012 | 9:03 am
  #71  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jan 2011
Location: DTW
Programs: DL Plat, National EE, Hertz PC, IHG PL, Bonvoy Tit
Posts: 1,555
another compensation question ...

Sorry in advance.

I was scheduled to fly from STI through JFK to DTW Sunday (DL550/3292).
The incoming flight from JFK-STI was delayed 4 hours (mechanical), so my STI-JFK flight was also delayed, meaning I missed the connection in JFK, and got into DTW the next day, 14 hours late.

DL put me in the Doubletree and gave me $18 in food vouchers.

Is there some mandatory compensation I am entitled to?
MarkCron is offline  
Old May 23, 2012 | 9:11 am
  #72  
Original Poster
FlyerTalk Evangelist
15 Years on Site
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
Originally Posted by MarkCron
Sorry in advance.

I was scheduled to fly from STI through JFK to DTW Sunday (DL550/3292).
The incoming flight from JFK-STI was delayed 4 hours (mechanical), so my STI-JFK flight was also delayed, meaning I missed the connection in JFK, and got into DTW the next day, 14 hours late.

DL put me in the Doubletree and gave me $18 in food vouchers.

Is there some mandatory compensation I am entitled to?
There is no mandatory compensation...although if you complain they may throw some miles at you.
rwoman is offline  
Old May 23, 2012 | 9:12 am
  #73  
FlyerTalk Evangelist
 
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Mandatory, as required by the Contract of Carriage, customer commitment, or applicable law? No.
3Cforme is offline  
Old May 23, 2012 | 9:13 am
  #74  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jan 2011
Location: DTW
Programs: DL Plat, National EE, Hertz PC, IHG PL, Bonvoy Tit
Posts: 1,555
Thanks rwoman.
Is there a minumum lateness that triggers a mandatory compensation for an international flight?
MarkCron is offline  
Old May 23, 2012 | 10:09 am
  #75  
Original Poster
FlyerTalk Evangelist
15 Years on Site
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
Originally Posted by MarkCron
Thanks rwoman.
Is there a minumum lateness that triggers a mandatory compensation for an international flight?
For a Delta operated flight, this would only potentially apply on departures FROM the EU, which would not apply in this case.
rwoman is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.