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Originally Posted by sethb
(Post 19075004)
Why does it require a camera at all? I can see a use for being able to scan luggage receipts for the number, but that certainly shouldn't be a requirement (and rear-facing? Does it expect me to paste the baggage receipt on my forehead?)
We're working on making sure we mark this as optional and degrade the functionality correctly for this and a few other items marked as required that also hinder the ability to install the application on the Kindle Fire. |
Danny,
Would it be possible to keep the upgrade/standby list and seat map viewing options available until after the flight departs? They seem to stay available for a few minutes after boarding but then disappear. It would also be very helpful if the app had a way of showing you that you have cleared standby or cleared your upgrade. Now you just disappear from the upgrade list and have to assume that this means that you've been upgraded. i.e. it still shows your old seat, no your new one. Thanks... |
Originally Posted by LarryJ
(Post 19080486)
Danny,
Would it be possible to keep the upgrade/standby list and seat map viewing options available until after the flight departs? They seem to stay available for a few minutes after boarding but then disappear. It would also be very helpful if the app had a way of showing you that you have cleared standby or cleared your upgrade. Now you just disappear from the upgrade list and have to assume that this means that you've been upgraded. i.e. it still shows your old seat, no your new one. Thanks... |
Originally Posted by LarryJ
(Post 19080486)
Danny,
Would it be possible to keep the upgrade/standby list and seat map viewing options available until after the flight departs? They seem to stay available for a few minutes after boarding but then disappear. It would also be very helpful if the app had a way of showing you that you have cleared standby or cleared your upgrade. Now you just disappear from the upgrade list and have to assume that this means that you've been upgraded. i.e. it still shows your old seat, no your new one. Thanks... If it is the former, the service we use is the same as the screens at the gate use. Once you've scanned your boarding pass the service no longer returns your name. As far as having a cleared list, that too is an item on the list of functionality we'd like to get into the mobile applications. It's just a matter of working our way through that list :) |
Any chance of turning off the forced-portrait mode or to have a tablet-specific version? I use my tablet in landscape mode since I have a keyboard case for it and have to stare at it sideways since the app only displays in portrait.
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Originally Posted by Danny_DeltaeCommerce
(Post 19081967)
Is the list not coming up at all after you board or is it that your name has dropped from the list.
Also, the seat assignment on the itinerary display does not change after you've been upgraded. It still shows your original economy seat. Thanks... |
Originally Posted by pdisme
(Post 19083196)
Any chance of turning off the forced-portrait mode or to have a tablet-specific version? I use my tablet in landscape mode since I have a keyboard case for it and have to stare at it sideways since the app only displays in portrait.
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I am always having issues with the "loading information" part where the app just loads forever. Once, I let it run for almost 20 minutes before killing the app and restarting it.
Also, I noticed that the SkyPriority banner is gone [been a few months since I last flew on DL] and my Zone is blank. I have quite few DL flying coming up and I hope this won't create any issues for me when I encounter the security dragon that guards the priority security lanes. FWIW: Phone: Android EVO 4G Android Version: 2.3.5 DL App Version: 1.7.2 |
Originally Posted by golfingboy
(Post 19140348)
I am always having issues with the "loading information" part where the app just loads forever. Once, I let it run for almost 20 minutes before killing the app and restarting it.
Also, I noticed that the SkyPriority banner is gone [been a few months since I last flew on DL] and my Zone is blank. I have quite few DL flying coming up and I hope this won't create any issues for me when I encounter the security dragon that guards the priority security lanes. FWIW: Phone: Android EVO 4G Android Version: 2.3.5 DL App Version: 1.7.2 HTC Inspire 4G (AT&T) Android v2.3.5 + HTC Sense v3.0 Delta App v1.7.2 I find it quite annoying that this still hasn't been fixed. |
Danny, I know this is a thread about the android app, rather than iOS. However, I thought this would be a straightforward way to contact you.
Whenever I open the iOS FlyDelta app, it shows "Check In (1)", with reference to a flight I took (PDX-LHR) in May. If I go to View My Trips, both PDX-MSP and MSP-LHR segments still show up. I've uninstalled and reinstalled the app, with no luck. |
Extended rebook option available after flight completion
This is interesting. I flew DXB-AMS-ATL-STL Tuesday. The flight from DXB was delayed 45 minutes, but my connections were fine. I'm in STL now.
Today I looked at the Android App to retrieve my eTicket number and was surprised to see a message about the delay and an option available to search suggested flights and rebook for tomorrow, August 30, from DXB-ATL-STL. I chose the 10:35 p.m. departure. The app then takes me to an "Accept these Flights" button, and after that asks me to "Confirm" at no additional charge. I'm not going to press it, but am very curious what would happen if I press "confirm?" Anyone ever done it? |
My apologies on not keeping on top of this thread (as well as others). I'll try and be more diligent with keeping up.
Originally Posted by pdisme
(Post 19083196)
Any chance of turning off the forced-portrait mode or to have a tablet-specific version? I use my tablet in landscape mode since I have a keyboard case for it and have to stare at it sideways since the app only displays in portrait.
Tablet support is one of the items on our road map.
Originally Posted by LarryJ
(Post 19087777)
The links to view the seat map/change seat selection, and to view the upgrade/standby list, go away at some point after boarding but before the flight has departed.
Also, the seat assignment on the itinerary display does not change after you've been upgraded. It still shows your original economy seat. Thanks... For the seat issue, we'll take a look into that and see what's going on.
Originally Posted by golfingboy
(Post 19140348)
I am always having issues with the "loading information" part where the app just loads forever. Once, I let it run for almost 20 minutes before killing the app and restarting it.
Also, I noticed that the SkyPriority banner is gone [been a few months since I last flew on DL] and my Zone is blank. I have quite few DL flying coming up and I hope this won't create any issues for me when I encounter the security dragon that guards the priority security lanes. FWIW: Phone: Android EVO 4G Android Version: 2.3.5 DL App Version: 1.7.2 As for the missing Zone and Sky Priority from the EBP, let me see what is going on with that.
Originally Posted by PDXNRTLHR
(Post 19179378)
Danny, I know this is a thread about the android app, rather than iOS. However, I thought this would be a straightforward way to contact you.
Whenever I open the iOS FlyDelta app, it shows "Check In (1)", with reference to a flight I took (PDX-LHR) in May. If I go to View My Trips, both PDX-MSP and MSP-LHR segments still show up. I've uninstalled and reinstalled the app, with no luck.
Originally Posted by Asmara
(Post 19218860)
This is interesting. I flew DXB-AMS-ATL-STL Tuesday. The flight from DXB was delayed 45 minutes, but my connections were fine. I'm in STL now.
Today I looked at the Android App to retrieve my eTicket number and was surprised to see a message about the delay and an option available to search suggested flights and rebook for tomorrow, August 30, from DXB-ATL-STL. I chose the 10:35 p.m. departure. The app then takes me to an "Accept these Flights" button, and after that asks me to "Confirm" at no additional charge. I'm not going to press it, but am very curious what would happen if I press "confirm?" Anyone ever done it? |
One of the most annoying bugs in the app is that if your android is set to another default language but US-English or Spanish, no seat maps will show up but always an error. This is the same as on DL.com and has not been addressed since 2007 :(
Furthermore:
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Danny,
I just got a Samsung Galaxy S3 today, and the first thing I did was download the Fly Delta app. Overall, I quite like our, but I do seem to be having one issue. If I go to one of my itineraries and look at my seats, it correctly shows which seats I'm assigned, but doesn't show any other seats blocked. For example, on an LHR-MSP flight in mid-November, only seats 19C, D, E; 30C, D, E; 45A, B, F, G and 46C, D, E are blocked. I've just checked the same itinerary on my iPhone and my laptop (using Chrome); they appear to be having the same issue. It looks like you have for work cut or for you this weekend. EDIT: It appears to be working now. |
Originally Posted by mnbp
(Post 17962414)
Hello Android Fly Delta team
Using the latest Fly Delta version 1.7 on Nexus S phone with Android 4.0.3... I'm seeing a problem with the flight notifications that the app publishes to the Android alert bar at the top of the screen. When I pull down the alert bar to see the details of the notifications, the Fly Delta notification text is displayed using a white color font, with a very light grey (almost white) background. This makes the text almost impossible to read. I would appreciate if the notifications could be made easier to read - as is, on this device, the notifications are pretty unusable because I can't read them. I am pretty sure that the previous version of Fly Delta had notifications which were readable. I don't know for certain if it was Fly Delta 1.7 or Android 4.0.3 or the combination which results in white print on white background for the alert notifications. I'm still having this same problem. I've had 5 or 6 notifications in the last hour, starting at 6 hours pre scheduled departure. None of them are readable due to the font colors. Clicking on them just brings me to the Fly Delta app home screen with no additional information. Samsung Charge - Verizon- 2.3.6 - Fly Delta Version 1.7.2 |
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