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Originally Posted by Danny_DeltaeCommerce
(Post 17477140)
Just in time for the Thanksgiving travels, version 1.6 has just been released to the Android Market. iPhone and Windows Phone 7 updates are awaiting approval and we hope will be there early next week.
Aside from various bug fixes you will see the following updates with this release:
For our next release we will be adding a couple new features such as checking in for international trips as well as some performance enhancements when loading your trips to your phone. As always, please keep the feedback coming :) Thanks, Danny - This is a great improvement for an app that is already wonderful. |
Originally Posted by mpp
(Post 17477357)
Thanks Danny. I appreciate at how quickly and how well this project is moving. Compared to other areas of Delta Customer Service this seems to be top notch and I'm certain I'm not the only one that appreciates all the effort.
Since it seems hard to get many changes on the Delta website, I am wondering if the Delta app would be able to show other airline confirmation codes for codeshare flights. A very common problem for me is that the first leg of my flight is on Alaska Airlines. I am unable to checkin online (and sometimes at the airport kiost) without the Alaska confirmation code. There is nowhere on the Delta website to get this information requiring me to call and take up a busy Delta Agent's time to get it (and sometimes they can't even seem to find it). Can all the confirmation codes for an itinerary be somewhere within the app. Thanks again for all the updates and feedback. As for the Other Airline (I may abbreviate it OA) confirmation number / record locator, that is a bit of feedback I'll take back and see what it would take to get that in - both on web and on mobile applications. Since I have seen this come up from time to time in regards to obtaining the OA confirmation number while talking to an agent, the one way I know of obtaining it is from the Deltamatic terminal window (green screen) the following way: When the agent is viewing viewing your E-ticket Receipt in green screen, at the top they would see the OA record locator next to the DL record locator. From a green screen perspective it would be something like this (the headers for DL Record Locator and AF Record locator are not there, but the format is [Record Locator]/[Two Character Airline Code]): Code:
DL Record Locator AF record locator |
Danny,
Nice update. I can't think of any other app that is being developed as quickly as this one with new major features being added regularly. I use the app extensively on each and every trip on Delta. The biggest problem I'm having with the app is frequent very slow response and lock-ups while "retrieving itinerary". It's not uncommon for me to have to go to the phone's Settings > Applications menu and do a Forced Stop. When I do, the newly restarted app works fine again. Is this an issue that you're aware of an working on? My phone's an HTC Incredible on Verizon. Thanks... |
Really appreciate the update, especially the skyclub locations. Thanks danny
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Originally Posted by LarryJ
(Post 17490540)
Danny,
Nice update. I can't think of any other app that is being developed as quickly as this one with new major features being added regularly. I use the app extensively on each and every trip on Delta. The biggest problem I'm having with the app is frequent very slow response and lock-ups while "retrieving itinerary". It's not uncommon for me to have to go to the phone's Settings > Applications menu and do a Forced Stop. When I do, the newly restarted app works fine again. Is this an issue that you're aware of an working on? My phone's an HTC Incredible on Verizon. Thanks... If it is on the list of trips, that is one of the performance enhancements we are looking at for our next release. If it is while viewing the details of particular trip, we'll have to dig into that. Are you coming back to the trip screen from a particular flow (such as coming back from an IROP rebooking, selecting seats, using the back button or refresh from the system menus) |
I think this newest update brings some great improvements, my 2 cents:
Pro: - View My Trips (VMT) consolidation (especially nice when I have lots of trips/segments) - Traveling w Us Section is a big addition (Sky club locations are the biggest perk for me, bc i'll go through different airports and don't remember where they all are. Maps are also nice shortcut to search for nearby attractions/food/etc) Con/Suggestions (I think all but the first 2 are fairly minor): - VMT still loads slowly - Check Flight Status should be able to pull from your VMTs to give suggested flight # (majority of people would be checking their own flight status's) - It would be nice if VMT alternated colors between Trips, that is all blocks of the same trip had one color (I have 1 trip that is shown in 5 blocks, with no demarcation between the next trips blocks) - Screen utilization in Calendar: only shows 2 weeks, could show ~5 on my phone (HTC Sensation) - It would be nice if I could click on my Total Miles:#### and see the breakdown and postings (as you can on the website) There will always be room for improvement, but I really think this was a big update and have always found the app to be useful, keep up the good work ^ |
Originally Posted by Danny_DeltaeCommerce
(Post 17490796)
Where are you seeing this issue? Is this on the list of upcoming trips or is it on the detail of a particular trip?
If it is on the list of trips, that is one of the performance enhancements we are looking at for our next release. I'm flying two legs this afternoon and will try to keep better notes. |
Three issues:
First (and I haven't checked this on the current version, but it applied on the two previous, at least) when I try to check in from the app's main page it says "You can check in at {24 hours prior to the flight, some time in the past when I try}". When I pull up all my itineraries it will let me check in. Second, is there a way to store the boarding pass on my phone so it's easily retrievable without checking in? If I've been using the phone for other stuff, it can take a relatively long time to get the boarding pass to display. Third, if I check in online and have the boarding pass sent to the phone, it shows up too small to register. (Fortunately, I can expand the picture and it works.) |
Originally Posted by matuag
(Post 17491567)
...
- Check Flight Status should be able to pull from your VMTs to give suggested flight # (majority of people would be checking their own flight status's) ... |
Originally Posted by trek87
(Post 17492721)
FWIW, you can retrieve the flight status of an active itinerary by opening your reservation and touching the flight number.
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Danny, when u look in delta fleet and click view seats, even though the icon key shows ec, it doesn't show it on the seat map. Not a huge problem, but thought you should know. Thanks again for the updates and looking foreword to the intl check in
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That is correct, at this time the key in that seat map shows EC seats regardless of whether or not there are EC seats on that plane. The lie flat seats are also in the key for all seat maps.
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Danny, im sorry I wasn't clearer, what I meant was that the seat chart doesn't show ec in some planes that have it, like the 747, for example. The key does show it, because, as u said, the key's the same for every airplane. Again, its not the end of the world, just thought u might like to know.
And thanks for ur quick replies |
Originally Posted by sethb
(Post 17492136)
First (and I haven't checked this on the current version, but it applied on the two previous, at least) when I try to check in from the app's main page it says "You can check in at {24 hours prior to the flight, some time in the past when I try}".
Originally Posted by trek87
(Post 17492721)
FWIW, you can retrieve the flight status of an active itinerary by opening your reservation and touching the flight number.
We need a Fly Delta App FAQ to document all of it's features. |
Issues with upgrade/standby list
I was on standby for two flights today. In both cases, my name didn't appear on the standby list within the app. However, it did appear on the standby list on delta.com.
Similarly, after I was confirmed on the second flight, it said "upgrade requested" on the app, but my name didn't appear on the app's upgrade list, but it did appear on the delta.com list. |
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