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Originally Posted by Danny_DeltaeCommerce
(Post 16777903)
My apologies for not following completely, I understand your issue now. We'll look into why free bags are getting tagged as special items and look at getting it fixed soon.
Danny, eCommerce / delta.com | Delta Social Ambassador Connect with us at Twitter.com/Delta & Facebook.com/Delta |
So, when will we be able to book flights with this? UG lists, seat maps, etc, are all great things, but I mainly just need to buy a ticket.
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At 3:45, the main page showed me a flight tomorrow at 1:01, and offered to let me check in. But attempting to, it said that check-in "will be available" at 1:01 PM.
Another path let me check in. The (free) bag I said I'm checking had "special item" checked until I went to the web site and re-checked-in. |
Has anyone had problems changing seats with the new app? I can see my seats, and when I select a new seat it appears to change. But when I go back into the seat map I still have my original seats. Changing them on delta.com still works fine, but not with the new app.
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Originally Posted by aroundtheworld76
(Post 16778663)
So, when will we be able to book flights with this? UG lists, seat maps, etc, are all great things, but I mainly just need to buy a ticket.
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Originally Posted by Kwaj boy
(Post 16802134)
Has anyone had problems changing seats with the new app? I can see my seats, and when I select a new seat it appears to change. But when I go back into the seat map I still have my original seats. Changing them on delta.com still works fine, but not with the new app.
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Anyone else notice that Delta IT is conveniently silent when we ask about booking tickets via the app?
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Originally Posted by Danny_DeltaeCommerce
(Post 16777903)
My apologies for not following completely, I understand your issue now. We'll look into why free bags are getting tagged as special items and look at getting it fixed soon.
Danny, eCommerce / delta.com | Delta Social Ambassador Connect with us at Twitter.com/Delta & Facebook.com/Delta I reported this exact issue via the delta.com feedback form. The response back to me said that they would forward to the appropriate team. If you listened to your customers you could have had this fixed months ago! |
Has anyone had problems changing seats with the new app? I can see my seats, and when I select a new seat it appears to change. But when I go back into the seat map I still have my original seats. Changing them on delta.com still works fine, but not with the new app.
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Originally Posted by sethb
(Post 16778774)
At 3:45, the main page showed me a flight tomorrow at 1:01, and offered to let me check in. But attempting to, it said that check-in "will be available" at 1:01 PM.
Another path let me check in. The (free) bag I said I'm checking had "special item" checked until I went to the web site and re-checked-in. |
Originally Posted by MikeyZBT
(Post 16808245)
Anyone else notice that Delta IT is conveniently silent when we ask about booking tickets via the app?
Our executives (Bob Kupbens in particular) have been very clear with media outlets asking that same question. Our first priority is to offer customers the mobile tools they need to get through the airport quickly and easily. We want to do it right and in a way that is both intuitive and simple for our customers. For now, our focus is on tools that get you out of lines and through the airport quickly but we have our team working on booking tools for mobile apps as well. It's just too early to give out timelines... Hope that provides some insight! |
Originally Posted by mrn0363
(Post 16809099)
Danny,
I reported this exact issue via the delta.com feedback form. The response back to me said that they would forward to the appropriate team. If you listened to your customers you could have had this fixed months ago!
Originally Posted by Kwaj boy
(Post 16813736)
Has anyone had problems changing seats with the new app? I can see my seats, and when I select a new seat it appears to change. But when I go back into the seat map I still have my original seats. Changing them on delta.com still works fine, but not with the new app.
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For one of my flights tomorrow, I am on the upgrade list. The Android app shows:
Code:
Upgrade List |
G2X not showing bar code
I have a new G2X phone and the delta app, version 1.5.1. I just checked in for a flight in the morning and my boarding pass does not show the barcode on the pass. Instead, it simply has the word 'barcode' in the box where the code should be.
Is there something else I need to do on my G2X in order to make this work? |
Originally Posted by javabytes
(Post 16817593)
Why is the upgrade list reporting 0 seats available in First/Business?
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