The Definitive B/E Upgrade Complaint Thread
#706
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,953
I have. I had 6 longhaul J segments on AA last month. I was very happy and I was able to use my AA SWUs on fairly low fares. Consequently, I have some high-revenue travel next month that also went to AA, not DL.
#707
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
To A LOT of us on here, time is the value. I live in DTW. I can be nonstop almost anywhere I want to be. If you have time in your business to fly all over the U.S. to snag a UA flight from a (mostly-atrocious) UA hub, go for it. When I go, I usually HAVE to go. Time is worth money. DL treats me well. DL doesn't want low fares in its front cabin. After years of complaining on FT, it stays the same. You will see SWUs become more-liberal when the frequent flyer program becomes more-restrictive.
You're SOL cause you're a DTW hub captive. There's no shame in that, but by making excuses and being a shill for DL, you're just prolonging your agony, delaying changes, and making everyone else worse off.
#708
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Dude, everyone is in exactly the same boat. Time is money. I and others have repeatedly said, if you're a hub/route captive it makes sense to fly DL. But if DTW was also a UA hub (and assuming you're a VFIF) and you were still flying DL, you would either be stupid or you would be misusing someone else's money.
You're SOL cause you're a DTW hub captive. There's no shame in that, but by making excuses and being a shill for DL, you're just prolonging your agony, delaying changes, and making everyone else worse off.
You're SOL cause you're a DTW hub captive. There's no shame in that, but by making excuses and being a shill for DL, you're just prolonging your agony, delaying changes, and making everyone else worse off.
http://finance.yahoo.com/news/delta-...132500450.html
#709
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
To say DL is leaving competition in the dust is a stretch. They have a long way home before the fleet is converted, and even at that point the product isn't that much better.
If I compare the best DL J experience (777, hopefully soon the 744) with the best UA J experience (CO 777) I give CO a slight edge. If I'm not mistaken there are more of these CO birds than DL's 777 fleet.
If I compare the best DL J experience (777, hopefully soon the 744) with the best UA J experience (CO 777) I give CO a slight edge. If I'm not mistaken there are more of these CO birds than DL's 777 fleet.
By October, all the 747's will have the conversion done, and by this summer, the 767 conversions will be rapidly going into and coming out of the shop.
With AA and UA upgrades on those ultra cheap fares, what are the bonus miles received by the FF, and what are the fees and mileage that one has to give up for the UG?
Did I read seatguru right? UA's new configuration on the T7 has 8 across in J? No thanks, not even for half of a DL Y,B,M fare would I buy that seat on UA.
UA's International F cabin is a 1 - 2- 1 config, which is on par with DL's J cabin. How much for a UA F seat?
Last edited by DL2SXM; Apr 3, 2012 at 7:20 pm
#710
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
Its not a stretch. Compare cabins. I'll gladly pay more for the direct aisle access flat bed seat in a 1-2-1 config. Note that some of these airlines that boast flat beds are in a shameful 2-3-2 config with even some having the seats facing towards the back of the plane.
#711
Join Date: Feb 2008
Location: JFK,ATL,LGA (the rest of the world follows)
Programs: DL KM/DM/2MM (NH Plat emeritus, CO Plat emeritus, and no place like home)
Posts: 3,190
On the other hand--
JFK-DTW-HND RT on a M fare for $4930 (!?!?) is, with all do respect, inappropriate for the route, timing and pricing. (Late june and early July RT, with the flights still offering plenty of sLUT fares, and BE near empty).
JFK-DTW-HND RT on a M fare for $4930 (!?!?) is, with all do respect, inappropriate for the route, timing and pricing. (Late june and early July RT, with the flights still offering plenty of sLUT fares, and BE near empty).
#712
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
Oh absolutely, totally agree. That fare is ridiculous and I would never pay that. DL does have some M fares that are just plane (no pun intended) crazy.
#713
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
#714
Join Date: Jan 2007
Posts: 5,679
To your first point, DL is a business. They will react to market demands. The UPG market is closed, hard to compare on a day to day basis. On paper it looks competitive, but in practice we know the program is very opaque. My observation is when the customers hit a tipping point DL reacts. We just haven't reached a tipping point yet.
I would also say no one is asking for low fares for the J-UPG fares. Just competitive Y/B/M. You're not going to get a bunch of riff-raff in J because the M fare was $1900 (vs a sub $1000 Y fare). You will get the riff-raff up front as from all the miles promos. I would contend that the integrity of J cabin is protected far better with upgrades versus awards.
Last edited by motytrah; Apr 3, 2012 at 9:01 pm
#715
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,953
So, for AA vs DL, one can use a SWU w/no copay on both airline. No M+ bonus miles for AA but also no upgrades below M on DL at all. Winner: AA
If one uses miles, the copay for miles round trip makes AA $600 more expensive than DL for the upgrade. However, the minimum fare is likely to be thousands of dollars less. On AA, co-pay is waived for mileage upgrade from full fare economy (Y and B). Winner: AA
Finally, there's an added bonus on some routes for those who fly AA in paid J: use of SWUs or miles to upgrade into F. Winner: AA
Last edited by Spiff; Apr 3, 2012 at 9:11 pm
#716
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,204
Yup, its 4700+ for BOS-xxx-ICN or 5200+ for BOS-xxx-NRT as well. Seriously DL? $5239 for the privilege of getting on the waitlist to hopefully use an SWU? I just looked and the I fare is $5997... so the SWU is "worth" a $758 discount over fully paid BE. Is that f'ed up or what?
#717
Join Date: Dec 2005
Location: SLC
Programs: DL-DM
Posts: 82
I am surprised that the discussion in this post is primarily centered on which domestic carrier offers the most premium product. Seems to me that DL/UA/AA all have the same mediocre product with different variations. Truly premium is offered by SQ for TPAC and LH for TATL. I have only taken a few J trips on DL/UA/AA but in my limited experience, none even come close to SQ or LH in hard or soft product, in the air or on the ground.
#718
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
AA is offering JFK - HND for the same dates on a business special fare of $4180.00
according to seatguru, All AA T7's have now been configured with angled lie-flat Business class seats.
I'll take DL's flatbeds over AA's angled lie-flats any day of the week.
#719
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
Yet somehow, despite FT members being outraged at DL not discounting their premium services, it continues to work out for DL pretty well:
http://finance.yahoo.com/news/delta-...132500450.html
http://finance.yahoo.com/news/delta-...132500450.html
#720
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
I am surprised that the discussion in this post is primarily centered on which domestic carrier offers the most premium product. Seems to me that DL/UA/AA all have the same mediocre product with different variations. Truly premium is offered by SQ for TPAC and LH for TATL. I have only taken a few J trips on DL/UA/AA but in my limited experience, none even come close to SQ or LH in hard or soft product, in the air or on the ground.