The Definitive B/E Upgrade Complaint Thread
Apr 9, 2012, 6:56 am
#766
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Now that you bring up that point, I am even MORE-THRILLED with DL's current policy. Who wants a bunch of kids running through BE on cheap upgrades?
Apr 9, 2012, 7:23 am
#767
Join Date: Nov 2010
Location: BDL/HPN/JFK/FLL
Programs: DL Diamond Ham Sandwich
Posts: 1,051
In my link from above, DL106 and DL140 are all still 767 seatmaps. Delta.com Flight Schedules also show these as 767s, with flatbed icons. If you book on delta.com, you also get to select seats from a 767 seatmap. On Expertflyer, aircraft type is listed as "76W'...Expedia.com shows aircraft being "76W" when you book, etc. Where are you seeing 752s and 752 seatmaps?
It appears that DL.dumb is living up to its name here. The info that comes up during booking says 757-200, but the seat maps are the 76W. When you go to final price and click the flight number, it comes up as 76W for the equipment. I'm wondering if the equipment info doesn't default to 757-200 when the equipment type isn't know by the piece of code that's generating a full name for the flight selection screen.
I never clicked through to the final page, I almost booked a BRU flight and then re-thunk my plans when I saw the flight change to a 752.
So now we can get back on topic, it's only the non-converted 763s, 744s, and Airbii that have non premium business cabins compared to the competition out of JFK.
Apr 9, 2012, 7:32 am
#768
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,225
Unfortunately, this pretty much already happens. Children and/or non-revs are as common in DL premium cabins as anyone else. Some are well behaved, some are not (waits for the poster to make the very overused comment "well some adults act worse than children"-sure, it happens). The non-rev party syndrome that seems to follow me around on premium cabin travel with DL is the main reason I despise flying premium cabins on US carriers. If your going to keep the M fares rising, if your going to keep touting how "special" and "privileged" the BE customer is, you need to mean that across the board.
Apr 9, 2012, 8:00 am
#769
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,237
Now that you bring up that point, I am even MORE-THRILLED with DL's current policy. Who wants a bunch of kids running through BE on cheap upgrades?
And who wants a bunch of self-righteous jerks? (Not saying you are; i don't know you.) As it is, the $2k J fare sales don't keep the kids out (which are often better behaved than many adults), so I think you may be living in some fantasy world.
Apr 9, 2012, 8:15 am
#770
Join Date: Dec 2002
Location: Meechigan
Posts: 1,006
I think you're way out on a limb here. The quality of the DL BE experience, in terms of the people around me in the cabin, is no better and no worse than the others.
Apr 9, 2012, 8:56 am
#771
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Moreover, I feel you would see the quality of BE decline rapidly. Look at domestic F. Can you imagine flying to NRT with a salad or Michelle Bernstein chicken creation as the option? I know many of you are fixated on being "up front". Some of us actually care about the product being offered. BE is precariously close to the edge for soft product already.
Apr 9, 2012, 10:01 am
#772
Join Date: Dec 2002
Location: Meechigan
Posts: 1,006
I think a few empty seats up there makes a better experience than a sold-out front cabin. Now if DL can sell it out, good for them. Why make the problem worse though by upgrading everybody? If I am paying $6K for a J class ticket, how would I feel finding out the "elite" member next to me paid <$2K. As I am elite as well, I would likely never buy the $6K ticket again.
Moreover, I feel you would see the quality of BE decline rapidly. Look at domestic F. Can you imagine flying to NRT with a salad or Michelle Bernstein chicken creation as the option? I know many of you are fixated on being "up front". Some of us actually care about the product being offered. BE is precariously close to the edge for soft product already.
Moreover, I feel you would see the quality of BE decline rapidly. Look at domestic F. Can you imagine flying to NRT with a salad or Michelle Bernstein chicken creation as the option? I know many of you are fixated on being "up front". Some of us actually care about the product being offered. BE is precariously close to the edge for soft product already.
BTW, Michelle Bernstein chicken is the option to NRT (I do that flight about once every 2 months).
Apr 9, 2012, 4:24 pm
#773
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Apr 9, 2012, 4:45 pm
#776
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
I hear what you're saying, and believe me I care about the product. I'm not sure how often you fly BE, I do it a lot, and it's really not that special (certainly no more special than competitors). The cabins typically are full or close to full. Instead of elites on cheap fares they are filling empty seats with DL employees. What's the difference? I expect both populations to be well behaved, and usually they are.
BTW, Michelle Bernstein chicken is the option to NRT (I do that flight about once every 2 months).
BTW, Michelle Bernstein chicken is the option to NRT (I do that flight about once every 2 months).
LOL...Bernstein's rubber chicken and tin of sauce - CLASSY! Look out, next it will be a wrap or salad.
Apr 29, 2012, 11:51 pm
#779
Join Date: Apr 2012
Posts: 1
No First seat available from Hawaii
Tried to get a 75,000 mile First seat to LAX. There are NONE available for the next six months. You have to pay extra miles 136,000 to get a seat. And yet I looked at the current day, and Delta has 4 flights from HNL to LAX and there were a total of 38 seats in First NOT assigned, and one of those flights was departing in 2 hours. For some reason, Delta is not making available the 75,000 mile seat available. Agent could not explain reason, and suggested I email Delta. I am sure that would get a response.
Apr 30, 2012, 6:23 am
#780
Join Date: Jul 2008
Location: Atlanta, GA
Programs: Delta-Diamond Medallion, United-Premier 1K, Hilton-Gold, SPG-Gold, National-Executive, Hertz-Preside
Posts: 365
This is just more fallout of the Delta/AmEx campaign. Gone are the days of 25k/40k coach/first award tickets. I haven't seen a FC award ticket under 80k miles in months, and most are 100k, yes. They flooded the masses with hundreds of thousands of "frequent flyer" miles. I can't even imagine how many free tickets they gave away to people who have absolutely no loyalty to Delta but just answered an ad for whatever AmEx card.
Sad day for the REAL frequent flyers.
Sad day for the REAL frequent flyers.
Tried to get a 75,000 mile First seat to LAX. There are NONE available for the next six months. You have to pay extra miles 136,000 to get a seat. And yet I looked at the current day, and Delta has 4 flights from HNL to LAX and there were a total of 38 seats in First NOT assigned, and one of those flights was departing in 2 hours. For some reason, Delta is not making available the 75,000 mile seat available. Agent could not explain reason, and suggested I email Delta. I am sure that would get a response.