The Definitive B/E Upgrade Complaint Thread
#16
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Ponte Vedra Beach, FL
Programs: DL PM, HH Diamond, Fairmont Prem, SPG Gold, Priority Club Plat/IC Amb, AmEx Plat
Posts: 10,839
To me, it'd be the use of tape to rope off seats and placing service items in the seats. It is a bit tacky.
NWAFA wouldn't it be just as easy to leave the seats empty and address the person that would have the nerve to try to grab that seat?
NWAFA wouldn't it be just as easy to leave the seats empty and address the person that would have the nerve to try to grab that seat?
#17
Join Date: Apr 2004
Posts: 5,630
Upgrade your fare to a M,B or Y and use mileage to upgrade.
#19
Join Date: Jan 2009
Programs: DAL Plat, HH LT Diamond
Posts: 280
...
maybe it's just me, but this is how i look at it.
excluding a discussion of the current SM rules, upgradeable fares, etc... here's my .02:
Having that empty BE seat is just STUPID. Most people who are willing to actually "pay" for BE service aren't chasing the upgradeable fares... it's people who (for some reason or another) - just don't give a damn how much the fare costs.... either someone else is payin' the bill...or $$ just means nothing to them...
Sell those empty BE seats at the gate to the highest bidder - start the bidding at $500 and lower it down until they are all gone - with the caveat that you have to be a diamond/platinum to upgrade.
As long as this wasn't tied to "fare class" or some other silliness... it would net delta an extra $2-$3k on each and every BE flight... instead of the seats being empty...
for that matter - i'm surprised they don't do the same thing on domestic first class. me for one (even as a lowly PM) - would not blink to pay $50-$100 for a 3-6 hr domestic flight.... even if it came out of my own pocket.
doug
excluding a discussion of the current SM rules, upgradeable fares, etc... here's my .02:
Having that empty BE seat is just STUPID. Most people who are willing to actually "pay" for BE service aren't chasing the upgradeable fares... it's people who (for some reason or another) - just don't give a damn how much the fare costs.... either someone else is payin' the bill...or $$ just means nothing to them...
Sell those empty BE seats at the gate to the highest bidder - start the bidding at $500 and lower it down until they are all gone - with the caveat that you have to be a diamond/platinum to upgrade.
As long as this wasn't tied to "fare class" or some other silliness... it would net delta an extra $2-$3k on each and every BE flight... instead of the seats being empty...
for that matter - i'm surprised they don't do the same thing on domestic first class. me for one (even as a lowly PM) - would not blink to pay $50-$100 for a 3-6 hr domestic flight.... even if it came out of my own pocket.
doug
#20
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,225
maybe it's just me, but this is how i look at it.
excluding a discussion of the current SM rules, upgradeable fares, etc... here's my .02:
Having that empty BE seat is just STUPID. Most people who are willing to actually "pay" for BE service aren't chasing the upgradeable fares... it's people who (for some reason or another) - just don't give a damn how much the fare costs.... either someone else is payin' the bill...or $$ just means nothing to them...
Sell those empty BE seats at the gate to the highest bidder - start the bidding at $500 and lower it down until they are all gone - with the caveat that you have to be a diamond/platinum to upgrade.
doug
excluding a discussion of the current SM rules, upgradeable fares, etc... here's my .02:
Having that empty BE seat is just STUPID. Most people who are willing to actually "pay" for BE service aren't chasing the upgradeable fares... it's people who (for some reason or another) - just don't give a damn how much the fare costs.... either someone else is payin' the bill...or $$ just means nothing to them...
Sell those empty BE seats at the gate to the highest bidder - start the bidding at $500 and lower it down until they are all gone - with the caveat that you have to be a diamond/platinum to upgrade.
doug
#21
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,034
764s don't have them. Is there a downstairs cabin with bunks on the 764s or is that just the 777s?
#22
Join Date: Jan 2009
Programs: DAL Plat, HH LT Diamond
Posts: 280
..
i am not going to start a thread war over this. i've made my point - empty seats in BE gains ZERO income for the company and doesn't do any of the premium travelers any good.
what would be in the incentive for ANYONE to pay full fare Business?
well, like i stated in my post - it's my OPINION that most people in BE on these flights are going to PAY (dearly) for that seat. They aren't the type to gamble on getting/not getting a seat at the gate, simply b/c the Y cabin is below their tier on the social ladder.
It's also my OPINION that a solid majority of BE pax don't care about saving $1200 on a fare... it's just not worth their time.
what i wanted to convey is that *IF* there are empty BE seats when the door is closed, it behooves Delta to sell those seats... perhaps to the highest bidder - but only Diamonds/Plats/Golds should be offered that opportunity.
We'll call this new perk:
SKYUPINFRONTODABUS.
LOL.
doug
what would be in the incentive for ANYONE to pay full fare Business?
well, like i stated in my post - it's my OPINION that most people in BE on these flights are going to PAY (dearly) for that seat. They aren't the type to gamble on getting/not getting a seat at the gate, simply b/c the Y cabin is below their tier on the social ladder.
It's also my OPINION that a solid majority of BE pax don't care about saving $1200 on a fare... it's just not worth their time.
what i wanted to convey is that *IF* there are empty BE seats when the door is closed, it behooves Delta to sell those seats... perhaps to the highest bidder - but only Diamonds/Plats/Golds should be offered that opportunity.
We'll call this new perk:
SKYUPINFRONTODABUS.
LOL.
doug
#23
Join Date: Nov 2005
Location: SLC/DCA
Programs: DL DM (and NRSA), UA NA, HH Dia, National Exec Elite
Posts: 1,764
maybe it's just me, but this is how i look at it.
excluding a discussion of the current SM rules, upgradeable fares, etc... here's my .02:
Having that empty BE seat is just STUPID. Most people who are willing to actually "pay" for BE service aren't chasing the upgradeable fares... it's people who (for some reason or another) - just don't give a damn how much the fare costs.... either someone else is payin' the bill...or $$ just means nothing to them...
Sell those empty BE seats at the gate to the highest bidder - start the bidding at $500 and lower it down until they are all gone - with the caveat that you have to be a diamond/platinum to upgrade.
As long as this wasn't tied to "fare class" or some other silliness... it would net delta an extra $2-$3k on each and every BE flight... instead of the seats being empty...
for that matter - i'm surprised they don't do the same thing on domestic first class. me for one (even as a lowly PM) - would not blink to pay $50-$100 for a 3-6 hr domestic flight.... even if it came out of my own pocket.
doug
excluding a discussion of the current SM rules, upgradeable fares, etc... here's my .02:
Having that empty BE seat is just STUPID. Most people who are willing to actually "pay" for BE service aren't chasing the upgradeable fares... it's people who (for some reason or another) - just don't give a damn how much the fare costs.... either someone else is payin' the bill...or $$ just means nothing to them...
Sell those empty BE seats at the gate to the highest bidder - start the bidding at $500 and lower it down until they are all gone - with the caveat that you have to be a diamond/platinum to upgrade.
As long as this wasn't tied to "fare class" or some other silliness... it would net delta an extra $2-$3k on each and every BE flight... instead of the seats being empty...
for that matter - i'm surprised they don't do the same thing on domestic first class. me for one (even as a lowly PM) - would not blink to pay $50-$100 for a 3-6 hr domestic flight.... even if it came out of my own pocket.
doug
#24
Join Date: Jun 2006
Posts: 1,806
The PMNW FAs have different work rules compared to PMDL FAs. The company has to honor our contract. In the case of crew rest, if our contract is not followed, each working PMNW FA gets an additional 4 hours of flight pay. If the company sells a crew seat, the working crew gets an additional 2 hours of flight pay on top of the 4 hours.
#25
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Lets go back to Business 101 here; if Delta did this, what would be in the incentive for ANYONE to pay full fare Business? These people who "just don't give a damn", as you so aptly put it, wouldn't need to spend their money and Delta would lose a substantial amount in the long run.
It's the people that pay on their own dime that would hold back. Or you might get those that did hold back to cough up something if you dangle a carrot that's cheaper than the original one.
#26
Join Date: Aug 2006
Location: CHO
Posts: 140
Lets go back to Business 101 here; if Delta did this, what would be in the incentive for ANYONE to pay full fare Business? These people who "just don't give a damn", as you so aptly put it, wouldn't need to spend their money and Delta would lose a substantial amount in the long run.
#27
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
At the end of the day, if the upgrades come, then people will stop paying for J (look at the pretty much complete lack of domestic F demand). If the upgrades don't come, then it isn't really a benefit, is it? There is simply no way to use free upgrades to drive demand without reducing your demand for paid J.
#28
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,350
There is a way to do this, buy the appropriate fare and use miles or SWU's, or go and pay the difference between your T fare or whatever and the lowest BizE fare available. Personally I want those four seats (or whatever) to stay empty, I love when people try to justify crzy int'l talk from their domestic experiences.
The only permutation which could work in such circumstances is what BA had for a few years, paid upgrades onboard, at the CSD's judgement, BA would sell upgrades onboard for certain set prices, you paid then and there by credit card. They never promoted this heavily on purpose, but I would think judging by the tone of most "why am I not upgraded from a T fare" type posters, that they wopuld balk at $1000-1500 RT for upgrades in this manner.
The only permutation which could work in such circumstances is what BA had for a few years, paid upgrades onboard, at the CSD's judgement, BA would sell upgrades onboard for certain set prices, you paid then and there by credit card. They never promoted this heavily on purpose, but I would think judging by the tone of most "why am I not upgraded from a T fare" type posters, that they wopuld balk at $1000-1500 RT for upgrades in this manner.
#29
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
There is a way to do this, buy the appropriate fare and use miles or SWU's, or go and pay the difference between your T fare or whatever and the lowest BizE fare available. Personally I want those four seats (or whatever) to stay empty, I love when people try to justify crzy int'l talk from their domestic experiences.
The only permutation which could work in such circumstances is what BA had for a few years, paid upgrades onboard, at the CSD's judgement, BA would sell upgrades onboard for certain set prices, you paid then and there by credit card. They never promoted this heavily on purpose, but I would think judging by the tone of most "why am I not upgraded from a T fare" type posters, that they wopuld balk at $1000-1500 RT for upgrades in this manner.
The only permutation which could work in such circumstances is what BA had for a few years, paid upgrades onboard, at the CSD's judgement, BA would sell upgrades onboard for certain set prices, you paid then and there by credit card. They never promoted this heavily on purpose, but I would think judging by the tone of most "why am I not upgraded from a T fare" type posters, that they wopuld balk at $1000-1500 RT for upgrades in this manner.
Cheapskates that don't belong up front. Don't try to bring facts of devaluation of the product into it...they don't want to hear it. They just want us all to know how valuable they are on their T-fare elite status.
#30
Join Date: Jul 2003
Location: SRQ
Posts: 2,168
Ok how about the fact that the BE cabins have been running rather empty as reported here a number of times. The underly issue TO ME is the price of the M fare - these seats can still be revenue controlled, and bring in a few more thousand per flight.