The Definitive B/E Upgrade Complaint Thread
#631
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
DL isn't looking to do intl. UG's, it's making a significant part of its profit from paid intl. premium travel. DL is in a position to do this while UA/AA, at the moment, aren't. Sounds snarky, but DL really doesn't want OP's upgradeable business that much.
#632
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,553
Rather, DL is content to upgrade their employees and oversell Y to (sometimes) fill up the J cabin. UA keeps ample inventory for paid J and then, as space permits, allows their elites and non-elites to buy up with cash/miles/SWUs so that the J cabins are filled, pleasing their customers.
#633
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
#634
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
UA fare can still be cheap because if you do the cheapest fare bucket, it could be 700 round trip. Add in the co-pay of 550 each way, the dollar value is well below 2000 round trip plus miles. If you can score 1K and get 6 UA SWU, you can essentially do 3 round trip in Business to EU at 1300-1500 USD each.
Thank you, Delta for protecting your product.
#635
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,206
So you're thanking DL for protecting their overpriced BE on the numerous old 763s that still fly premium routes? I'd rather fly on the UA J for 2k than a DL 763 recliner for 4k+
#636
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Then give your money to UA. Why complain here? BE is being revamped, but it takes a while to get through the fleet. Have you been on UA J in the new 777 arrangement? AWFUL!
#639
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,225
Problem is DL goes give them away..to nonrevs. If you want an exclusive cabin, you have to mean that across the board.
#640
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
1. UL has has flat beds in J for ages. DL is still way behind in deploying flat beds and they won't be done for another 2 years. On average your J seat on DL is going to be a lot worse than UA.
2. You must have fallen down a rabbit hole if you believe DL J is better than UA F. That statement has less credibility than anything I've ever seen posted on FT.
3. I do 15 RT TPACs a year on UA. Half in J and half in F. Average cost is about $2k per RT.
4. Unless you are a hub/route captive, the only possible reasons why any VFIF would fly DL are: your spouse works there and you get free tickets, your employer forces you to fly DL, or you have an IQ way below 70.
This is so obvious and has been for so long, I can't believe it's still a subject for discussion.
2. You must have fallen down a rabbit hole if you believe DL J is better than UA F. That statement has less credibility than anything I've ever seen posted on FT.
3. I do 15 RT TPACs a year on UA. Half in J and half in F. Average cost is about $2k per RT.
4. Unless you are a hub/route captive, the only possible reasons why any VFIF would fly DL are: your spouse works there and you get free tickets, your employer forces you to fly DL, or you have an IQ way below 70.
This is so obvious and has been for so long, I can't believe it's still a subject for discussion.
#641
Join Date: Jan 2007
Posts: 5,679
1. UL has has flat beds in J for ages. DL is still way behind in deploying flat beds and they won't be done for another 2 years. On average your J seat on DL is going to be a lot worse than UA.
2. You must have fallen down a rabbit hole if you believe DL J is better than UA F. That statement has less credibility than anything I've ever seen posted on FT.
3. I do 15 RT TPACs a year on UA. Half in J and half in F. Average cost is about $2k per RT.
4. Unless you are a hub/route captive, the only possible reasons why any VFIF would fly DL are: your spouse works there and you get free tickets, your employer forces you to fly DL, or you have an IQ way below 70.
This is so obvious and has been for so long, I can't believe it's still a subject for discussion.
2. You must have fallen down a rabbit hole if you believe DL J is better than UA F. That statement has less credibility than anything I've ever seen posted on FT.
3. I do 15 RT TPACs a year on UA. Half in J and half in F. Average cost is about $2k per RT.
4. Unless you are a hub/route captive, the only possible reasons why any VFIF would fly DL are: your spouse works there and you get free tickets, your employer forces you to fly DL, or you have an IQ way below 70.
This is so obvious and has been for so long, I can't believe it's still a subject for discussion.
I only fly Business and First class. After the dust settled with NW/DL it was pretty clear that SkyMiles wasn't the program for the premium international traveler. I did a lot of CO/UA and AA. My credit Card Millage Program is Amex Membership Rewards.
I have no ill will about DL, but I'm not going to pay more on a fare for some deranged sense of loyalty to a program that isn't aligned for my goals (J TPAC and TATL).
I'll be flying my first DL TATL in long time next month (S fare). I look forward to the fine cuisine of Michelle Bernstein and will be sipping whisky content with the fact that I paid less than anyone on that flight who played the Y/B/M + PMU/Miles UPG game.
I personally think the reason DL doesn't feel the need to change the Y/B/M structure is because people buy the fares and practice is defended here on FT. I just can't think of any good reason why anyone would play that game or defend the practice.
#642
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
I'm really growing tired of people comparing DL's Business class seats to United and AA's. There is no comparison. United's new business class is configured in a 2 - 4 - 2 configuration and AA's is in a 2 - 3 - 2 configuration. There should NEVER be middle seats in premium cabins. Now, compare that to Delta's 1 - 2 -1 seating configuration.
Also, stop beating the dead horse regarding the old style recliner seats. They are on their way out and this has been known for quite a while now. Delta's refurbished 767-300ER's have basically been completely gutted and put the competition to shame.
Also, stop beating the dead horse regarding the old style recliner seats. They are on their way out and this has been known for quite a while now. Delta's refurbished 767-300ER's have basically been completely gutted and put the competition to shame.
#643
Join Date: Apr 2010
Posts: 23
#644
Join Date: Jul 2011
Location: Southern California
Programs: DL DM, EY Plat, MM Senator
Posts: 493
#645
Join Date: Jul 2011
Location: Southern California
Programs: DL DM, EY Plat, MM Senator
Posts: 493
Yeah, right. Just off one of those "PREMIUM" cabin flights on A330. 3 paying PAX, 11 NRSA on the outbound, 3 paying, 2 NRSA on the way back in the 2nd BE section (12 seats total there). Thanks, Delta, for "protecting" your "premium" product ... from paying customers.