The Definitive B/E Upgrade Complaint Thread
#646
Join Date: Apr 2010
Posts: 23
Yeah, right. Just off one of those "PREMIUM" cabin flights on A330. 3 paying PAX, 11 NRSA on the outbound, 3 paying, 2 NRSA on the way back in the 2nd BE section (12 seats total there). Thanks, Delta, for "protecting" your "premium" product ... from paying customers.
#647
Join Date: Jul 2011
Location: Southern California
Programs: DL DM, EY Plat, MM Senator
Posts: 493
Oh, but I am (flying another airline)! Just need to burn the piles of DL miles I have before they lose all the value ...
Last edited by glbetrotter; Apr 2, 2012 at 4:11 am Reason: typo fixed
#648
Join Date: Apr 2010
Posts: 23
#649
Join Date: Jul 2011
Location: Southern California
Programs: DL DM, EY Plat, MM Senator
Posts: 493
#650
Join Date: Apr 2010
Posts: 23
#651
Join Date: Jul 2011
Location: Southern California
Programs: DL DM, EY Plat, MM Senator
Posts: 493
Obviously not, if you are complaining about delta's swu's.... It honestly one of the most frustrating things to me.. I completely understand the frustration at the tod's upgrades at ua because the complimentary upgrades are a published benefit for elites...but delta clearly lays out their terms and conditions for upgrading to b/e.. If people really don't agree with it why don't they protest with their wallets? Take their business elsewhere instead of complaining about being unable to upgrade to business?
As for voting with my wallet, you are absolutely right. My $$ are not flowing into DL's coffers this year as much as before.
#652
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
#653
Join Date: Jul 2011
Location: Southern California
Programs: DL DM, EY Plat, MM Senator
Posts: 493
And thanks for catching the typo.
#654
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
I'm really growing tired of people comparing DL's Business class seats to United and AA's. There is no comparison. United's new business class is configured in a 2 - 4 - 2 configuration and AA's is in a 2 - 3 - 2 configuration. There should NEVER be middle seats in premium cabins. Now, compare that to Delta's 1 - 2 -1 seating configuration.
And you're right. If you have to slum it on a 2-class aircraft, there should never be middle seats in the premium cabin, which BTW happens to be true for all three majors.
Last edited by 5khours; Apr 2, 2012 at 7:00 am
#655
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
If you compare to CO new J, then it's not that different, but the fact that DL offers direct aisle access in any seat is a winner for me (and I assume most other business travellers).
I flew last week on UAs new J class, and on the 772 it's 2x4x2 seating, whereas Y is 3x3x3. Just by looking at these numbers you can see that it's not that great of a product.
The fact that DL has direct aisle seat on the 777, 764 and on all newly configured 747 and 763 (and in a few years in the whole Intl fleet AFAIK), makes DL the clear winner for me. Paying $7k and being stuck in a middle seat on a 10hr flight for me is unnaceptable.
#656
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
I guess it's REALLY been a while. DL 764 J cabin (as well as reconfigured 763 and 747s) > UA 772 F (unless ur lucky to get one of those reconfigured 772s), and > (by a huge margin) to UA>J.
If you compare to CO new J, then it's not that different, but the fact that DL offers direct aisle access in any seat is a winner for me (and I assume most other business travellers).
I flew last week on UAs new J class, and on the 772 it's 2x4x2 seating, whereas Y is 3x3x3. Just by looking at these numbers you can see that it's not that great of a product.
The fact that DL has direct aisle seat on the 777, 764 and on all newly configured 747 and 763 (and in a few years in the whole Intl fleet AFAIK), makes DL the clear winner for me. Paying $7k and being stuck in a middle seat on a 10hr flight for me is unnaceptable.
If you compare to CO new J, then it's not that different, but the fact that DL offers direct aisle access in any seat is a winner for me (and I assume most other business travellers).
I flew last week on UAs new J class, and on the 772 it's 2x4x2 seating, whereas Y is 3x3x3. Just by looking at these numbers you can see that it's not that great of a product.
The fact that DL has direct aisle seat on the 777, 764 and on all newly configured 747 and 763 (and in a few years in the whole Intl fleet AFAIK), makes DL the clear winner for me. Paying $7k and being stuck in a middle seat on a 10hr flight for me is unnaceptable.
1) Why would you pay $7k for an airline ticket.
2) And are you really paying for it or is your employer paying?
(I'm betting the 2nd question will answer the first as well.)
Oh and one other thing. If you're spending $7k and were flying UA, you wouldn't be in J anyway since you can easily use miles or your SWUs to UG into F.
Last edited by 5khours; Apr 2, 2012 at 7:16 am
#657
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
I guess it's REALLY been a while. DL 764 J cabin (as well as reconfigured 763 and 747s) > UA 772 F (unless ur lucky to get one of those reconfigured 772s), and > (by a huge margin) to UA>J.
If you compare to CO new J, then it's not that different, but the fact that DL offers direct aisle access in any seat is a winner for me (and I assume most other business travellers).
I flew last week on UAs new J class, and on the 772 it's 2x4x2 seating, whereas Y is 3x3x3. Just by looking at these numbers you can see that it's not that great of a product.
The fact that DL has direct aisle seat on the 777, 764 and on all newly configured 747 and 763 (and in a few years in the whole Intl fleet AFAIK), makes DL the clear winner for me. Paying $7k and being stuck in a middle seat on a 10hr flight for me is unnaceptable.
If you compare to CO new J, then it's not that different, but the fact that DL offers direct aisle access in any seat is a winner for me (and I assume most other business travellers).
I flew last week on UAs new J class, and on the 772 it's 2x4x2 seating, whereas Y is 3x3x3. Just by looking at these numbers you can see that it's not that great of a product.
The fact that DL has direct aisle seat on the 777, 764 and on all newly configured 747 and 763 (and in a few years in the whole Intl fleet AFAIK), makes DL the clear winner for me. Paying $7k and being stuck in a middle seat on a 10hr flight for me is unnaceptable.
#658
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
I am sorry but that is a Red Herring. It is only relevant if you get one. I have flown UA J 9 times and had an aisle every time (not even close). The only time you will get a middle is if you get the UG at the gate for the most part. If you do you can always turn it down but why, for the exact same price as DL Y, would you turn down a Lie flat with a monitor that is 3X as large as DL? I keep hearing this 2-4-2 argument and it is just not true. The UA seat itself is a 6' 6" long lie flat...even for tall folks it is amazingly comfortable.
#659
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
I am sorry but that is a Red Herring. It is only relevant if you get one. I have flown UA J 9 times and had an aisle every time (not even close). The only time you will get a middle is if you get the UG at the gate for the most part. If you do you can always turn it down but why, for the exact same price as DL Y, would you turn down a Lie flat with a monitor that is 3X as large as DL? I keep hearing this 2-4-2 argument and it is just not true. The UA seat itself is a 6' 6" long lie flat...even for tall folks it is amazingly comfortable.
I do get stuck in a middle seat sometimes, since I tend to book last minute (as in, same day or day before) travel. Even when I get an aisle seat, I have people climbing over me, which I'm not too fond of.
And the fact that the new J cabin on the 772 (which I tend to fly the most on UA) is 2x4x2, means that half of the seats don't have direct aisle access, and 25% are middle seats.
As for the lie flat, I find both UA, CO and DL equally comfortable. I know some people don't, but I do.
As for the monitor... I'm usually either working or sleeping anyways, so I don't care either way.
Btw, I'm actually flying UA 772 J in a few hours today, but it's not the newly configured. I'm on an aisle in the middle (12D), on the 2x3x2. That means someone will either climb over me or over Mr. 12F
But I do agree with the DL Y price vs UA J. If it's the same price, it's a no brainer
#660
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
Two questions -
1) Why would you pay $7k for an airline ticket.
2) And are you really paying for it or is your employer paying?
(I'm betting the 2nd question will answer the first as well.)
Oh and one other thing. If you're spending $7k and were flying UA, you wouldn't be in J anyway since you can easily use miles or your SWUs to UG into F.
1) Why would you pay $7k for an airline ticket.
2) And are you really paying for it or is your employer paying?
(I'm betting the 2nd question will answer the first as well.)
Oh and one other thing. If you're spending $7k and were flying UA, you wouldn't be in J anyway since you can easily use miles or your SWUs to UG into F.
1) Bc sometimes (specially at the last minute), that's what it costs... I could be wrong, but I believe that's what I paid for last month ORD-PVG... I do remember paying close to $10k a couple years ago, but can't remember what the route (or airline) was...
2) Most last minute trips are paid for by my employer, but sometimes I gots to goes and it's on my owns... Usually my assistant will book most of my flights.
The bonus question: As I said above, I'm a miles hoarder! I almost never use miles for me, I either keep them or I book something for family or GFs...