Last edit by: geclub1
Application Link:
Preferred (UnionPay): https://icbc-uscards.com/#/?product=...y&origin=00002
Preferred (Visa): https://icbc-uscards.com/#/?product=...a&origin=00002
Premier (UnionPay): https://icbc-uscards.com/#/?product=...y&origin=00002
Premier (Visa): https://icbc-uscards.com/#/?product=...a&origin=00002
Card Service email address:
[email protected]
Preferred (UnionPay): https://icbc-uscards.com/#/?product=...y&origin=00002
Preferred (Visa): https://icbc-uscards.com/#/?product=...a&origin=00002
Premier (UnionPay): https://icbc-uscards.com/#/?product=...y&origin=00002
Premier (Visa): https://icbc-uscards.com/#/?product=...a&origin=00002
Card Service email address:
[email protected]
US based Union Pay card?
#136




Join Date: Mar 2007
Location: Seat 21C on UA
Posts: 988
That being said having had credit cards in Hong Kong and knowing the level of annoyance they put u through to get anything financial done i guess this isn't too bad haha.
#137


Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 376
So, I called the customer service line to check the status of my newly approved card. The rep asked me about my ID or Passport number (never shared my passport number on the app). Then, when he came back saying he could not locate any info, I asked him to look it up with my social, no luck either. If they cannot even do that, what are they good for?
#138




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
So, I called the customer service line to check the status of my newly approved card. The rep asked me about my ID or Passport number (never shared my passport number on the app). Then, when he came back saying he could not locate any info, I asked him to look it up with my social, no luck either. If they cannot even do that, what are they good for?
#139


Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 376
#140




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
I'm wondering if their e-mail address for card servicing isn't stateside?
#142
Original Poster
Join Date: Mar 2012
Location: MCO
Programs: B6, DL, UA, AGR
Posts: 69
#143


Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 376
#144




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
Most people had been getting an $8,000 CL. The card application did a hard pull of Experian, but as of 1-2 months ago they hadn't been reporting to any of the bureaus. However, there are some reports online that they're reporting to TU now.
#146




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
I've been testing out the card per some other posts online, and I was able to select debit at Safeway. I entered my six digit PIN, and the transaction approved and posted as a purchase:

It is also possible to do a PIN bypass and run it as a credit transaction. Also, I had initially swiped the card, but the terminal asked me to insert. After I inserted the card, the terminal told me to swipe.
I then wanted to see if the Arby's nearby supported PBOC since I knew they were using standalone First Data terminals, but the terminal did not. The cashier was having a difficult time with the terminal because it was giving conflicting information about inserting or swiping the card. Perhaps the terminal was trying to prevent a fallback transaction? Eventually, the transaction went through, and it said it was a Discover card:

Finally, I decided to try it out at Costco. To my surprise, it worked there too after I entered my PIN:

The two transactions above that went over the debit network cleared as purchases. I'm curious which debit network it's using. Might it be Discover's debit network?

It is also possible to do a PIN bypass and run it as a credit transaction. Also, I had initially swiped the card, but the terminal asked me to insert. After I inserted the card, the terminal told me to swipe.
I then wanted to see if the Arby's nearby supported PBOC since I knew they were using standalone First Data terminals, but the terminal did not. The cashier was having a difficult time with the terminal because it was giving conflicting information about inserting or swiping the card. Perhaps the terminal was trying to prevent a fallback transaction? Eventually, the transaction went through, and it said it was a Discover card:

Finally, I decided to try it out at Costco. To my surprise, it worked there too after I entered my PIN:

The two transactions above that went over the debit network cleared as purchases. I'm curious which debit network it's using. Might it be Discover's debit network?
#148


Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 376
So, today I tried to use my UPC card at Sweet Tomatoes and it was declined as invalid card. The receipt said it was card type Discover and authorization failed due to invalid card. I thought that was resolved a long time ago for card-present transactions? Same was happening to my JCB card 6 years ago, at which time I decided to only use it in Japan.
#149




Join Date: Nov 2005
Location: SIN / CNX / SFO
Programs: UA GS, SQ PPS, Hyatt Globalist, Marriott Titanium, Hilton Diamond, Accor Gold
Posts: 1,253
I've also had a few PIN-based gas pump transactions (not Costco) in the US that have never posted. This mirrors my experience with a China-issued ICBC UnionPay debit card, where US pay-at-the-pump transactions still haven't posted years later...
#150
FlyerTalk Evangelist


Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,743
Does UnionPay have a prohibition against preauthorized transactions or something? That would possibly explain that behavior (though why they don't just decline such attempts before the customer fuels up is beyond me).



