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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jan 7, 2020, 5:06 am
  #3091  
 
Join Date: Apr 2002
Posts: 2,949
Originally Posted by jackiesyu
For those of us who still have the card, do we need to reapply for the priority pass? I do see the link when logging in to get the names for priority pass and it looks like the previous priority pass account expired 1/2/2020 when I logged online.
My card renewed at the end of December, and the Priority Pass for myself and additional cardholder automatically showed up a few days prior to the renewal.
akr1970akr likes this.
TTT103 is offline  
Old Jan 7, 2020, 6:42 am
  #3092  
 
Join Date: Apr 2015
Posts: 21
My annual fee came on December 31. My priority pass, logging into PP's website, shows as active until December 26,2020. And it shows the original benefit - unlimited visits with unlimited guests.

I'm guessing until the NEXT Priority Pass plan year rolls around in December 2020 I'll still have the completely unlimited lounge visits.

Oddly, when logging into CNB's website, I see the new "Priority Pass Enrollment" link and I can complete the enrollment. Since it seems my PP is active with full benefits, I'll pass on that for now.
milesforhire likes this.
terps_fan is offline  
Old Jan 8, 2020, 9:25 am
  #3093  
 
Join Date: Feb 2014
Location: LAX
Programs: United Silver, Marriott Lifetime Titanium, Hilton Diamond, IHG Diamond
Posts: 988
$350 AA eGC purchased on 1/1, transaction posted on 1/3. Statement cut on 1/6, but still no reimbursement yet
chongl is offline  
Old Jan 8, 2020, 10:17 am
  #3094  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Just another complaint about the mediocre website and payment processes. The CNB website will not permit you to make a payment within 2 days of another payment. So this presents an issue if you want to set up monthly autopayment on the due date and then make an additional payment. But even worse, the CNB payment system just cancelled a scheduled payment that was scheduled 2 days before my due date, which left me scrambling to set up another payment (from an external account) in order to avoid interest charges.

The only reason I kept this card was to ensure that my Amazon GCs arrived and to get some juice from my AU's PP card. Our updated PP cards shipped in November, a few days before the AF hit. Still no AF for the AU, so I expect that is charged on renewal (as we expected) and not on January 1. Of course we will be cancelling well before the next AF hits, and CNB can expect zero spend going forward absent a bonus promo.
Boraxo is offline  
Old Jan 8, 2020, 12:14 pm
  #3095  
 
Join Date: Dec 2017
Posts: 12
Originally Posted by chongl
$350 AA eGC purchased on 1/1, transaction posted on 1/3. Statement cut on 1/6, but still no reimbursement yet
Is it $350 in one egc? maybe we should try $250 and $100, or $200 and $150?
jrc87 likes this.

Last edited by smthiid; Jan 8, 2020 at 12:30 pm
smthiid is offline  
Old Jan 8, 2020, 12:25 pm
  #3096  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by smthiid
Is it $350 in one egc? maybe we should try $250 and $100, or $200 and $100?
That's what I was thinking too. I bought a $250 earlier. If it posts ill go for a $100
parrotheadmjb is offline  
Old Jan 8, 2020, 12:31 pm
  #3097  
 
Join Date: Dec 2017
Posts: 12
Originally Posted by parrotheadmjb
That's what I was thinking too. I bought a $250 earlier. If it posts ill go for a $100
please keep us posted.
jrc87 likes this.
smthiid is offline  
Old Jan 9, 2020, 10:04 am
  #3098  
 
Join Date: Aug 2012
Posts: 779
Originally Posted by parrotheadmjb
That's what I was thinking too. I bought a $250 earlier. If it posts ill go for a $100
When did you purchase your gift card? Tks.
asdfghjk is offline  
Old Jan 9, 2020, 10:10 am
  #3099  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by asdfghjk
When did you purchase your gift card? Tks.
Yesterday about the time of my post
asdfghjk likes this.
parrotheadmjb is offline  
Old Jan 10, 2020, 8:09 am
  #3100  
 
Join Date: Oct 2018
Posts: 47
I made purchase on 1/1 that have not yet had the credit post.
AlertPenguin is offline  
Old Jan 10, 2020, 8:18 am
  #3101  
 
Join Date: Aug 2005
Location: DFW
Posts: 1,249
My 1/1 charge, posted 1/2, for a $176 AA GC hasn’t received the credit yet.

Last edited by AFAM-DFW; Jan 10, 2020 at 8:39 am
AFAM-DFW is offline  
Old Jan 10, 2020, 8:21 am
  #3102  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by AlertPenguin
I made purchase on 1/1 that have not yet had the credit post.
What amount and for what
parrotheadmjb is offline  
Old Jan 10, 2020, 9:27 am
  #3103  
 
Join Date: Jul 2018
Posts: 28
1/1/2020 - Purchased 1x250, 1x100 with main card (not separating with AU card)
1/3/2020 - Transaction posted
1/10/2020 - No reimbursement yet.

in 2019 transaction was reimbursed in 6 days but it is a day over.
ilspy is offline  
Old Jan 10, 2020, 5:40 pm
  #3104  
 
Join Date: Feb 2014
Posts: 908
Originally Posted by ilspy
1/1/2020 - Purchased 1x250, 1x100 with main card (not separating with AU card)
1/3/2020 - Transaction posted
1/10/2020 - No reimbursement yet.

in 2019 transaction was reimbursed in 6 days but it is a day over.

Thanks for the update. I am still holding off with my 2020 credit until I see more data points on AA GC.
sosamo is offline  
Old Jan 11, 2020, 4:06 am
  #3105  
 
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,041
Originally Posted by sosamo
I am still holding off with my 2020 credit until I see more data points on AA GC.
Same
gpapadop is offline  


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