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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Apr 16, 2019, 3:43 pm
  #2341  
 
Join Date: Apr 2017
Posts: 472
Originally Posted by RedSun
Just wonder if anyone has the business version of this card.

https://www.cnb.com/business/lending...cial-card.html

It is not Infinite card, but it does have the $250 travel credit. Probably no AF either....
Any update on this? I tried contacting my relationship banker but she is useless as usual. My first relationship banker was so great but since he left and assigned to me a new one a year ago...she barely responds after 5 or 6 emails. So sick of her
good_boy_1234 is offline  
Old Apr 17, 2019, 6:12 pm
  #2342  
 
Join Date: Apr 2019
Posts: 1
Hello
Please let me know where the current welcome offer shows the first year annual fee is waived. Thanks
gr_b is offline  
Old Apr 18, 2019, 8:00 am
  #2343  
 
Join Date: Aug 2012
Posts: 779
Originally Posted by gr_b
Hello
Please let me know where the current welcome offer shows the first year annual fee is waived. Thanks
First year annual fee is not waved.
asdfghjk is offline  
Old Apr 18, 2019, 8:18 am
  #2344  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by gr_b
Hello
Please let me know where the current welcome offer shows the first year annual fee is waived. Thanks
Originally Posted by asdfghjk
First year annual fee is not waved.
The Wikipost says: Current welcome offer is 50,000 Crystal points with $5,000 spending in the first 90 days. First annual fee waived. (as of 4/1/2019) If that's correct the person who edited the entry could explain. If it's incorrect (or changed) someone should update.
mia is offline  
Old Apr 18, 2019, 8:53 am
  #2345  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by good_boy_1234


Any update on this? I tried contacting my relationship banker but she is useless as usual. My first relationship banker was so great but since he left and assigned to me a new one a year ago...she barely responds after 5 or 6 emails. So sick of her
In the financial world, 'relationship' = 'revenue'

If your banker is not responsive, its most likely because you are not generating money for her bank (or her by extension)

CNB bankers view these cards as loss leaders to open up deeper banking relationships.

I think when people understand that, they are less likely to be disappointed.
akr1970akr is offline  
Old Apr 18, 2019, 3:25 pm
  #2346  
 
Join Date: Sep 2013
Location: PHL
Posts: 65
Originally Posted by Sting.Ray
Are they OK with a 750+ score?
Yes, I was just approved with a ~730 credit score.
usbeef is offline  
Old Apr 18, 2019, 3:27 pm
  #2347  
 
Join Date: Sep 2013
Location: PHL
Posts: 65
Originally Posted by Sting.Ray
Has anyone had any experience in opening this credit card at the DC branch? I will be visiting as well and will want to know this. Also, I have like 10 inquires in the past 1 year, how tough of a card is this to get?
I just applied (and was approved) at the DC Branch last week. Very easy--I walked in, they asked how I heard about the card, and then explained that they get lots of folks who travel in specifically to apply.

Bring paystubs/W-2s/taxes; I needed them at this office.

You shouldn't have any problems with inquiries. I have a million or more from all the Citi mailers I've been getting but was approved with no problems.
usbeef is offline  
Old Apr 18, 2019, 3:54 pm
  #2348  
 
Join Date: Dec 2011
Location: Bay area, CA
Programs: SW, AS, UA, AA, Delta, Hilton, Hyatt, Club Carlson, SPG, IHG, Choice
Posts: 183
Any recent DP on EGC being reimbursed for AU?
desikid is offline  
Old Apr 18, 2019, 4:34 pm
  #2349  
Suspended
Hyatt 10+ BadgeMarriott 10+ Badge
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
If you get the opportunity, would you apply for the 2nd (same) card? Say your SO apply for it? The welcome bonus is good. But I'm not sure if it is a good idea to add the same AUs on both cards....
RedSun is offline  
Old Apr 19, 2019, 9:47 am
  #2350  
 
Join Date: Apr 2019
Posts: 1
Maybe a stupid question on the thread:
I am considering to apply the card when the next 75k (or higher) welcome bonus happens. Can I still get bonus given I am already an AU of my parent? Can I be the primary cardholder of CNB Crystal and an AU of my parent at the same time?
IMPORTPANDASASPD is offline  
Old Apr 21, 2019, 5:58 pm
  #2351  
 
Join Date: Dec 2011
Location: Bay area, CA
Programs: SW, AS, UA, AA, Delta, Hilton, Hyatt, Club Carlson, SPG, IHG, Choice
Posts: 183
I plan to add 3 AU to my primary account. I read that for priority pass, they issue 2 accounts. One of them can be AU.
Can this AU, who has priority pass account, bring 2 guests for free Or does that apply only for primary card holder?
desikid is offline  
Old Apr 21, 2019, 6:26 pm
  #2352  
 
Join Date: Apr 2002
Posts: 2,951
Originally Posted by desikid
I plan to add 3 AU to my primary account. I read that for priority pass, they issue 2 accounts. One of them can be AU.
Can this AU, who has priority pass account, bring 2 guests for free Or does that apply only for primary card holder?
It’s the same for both.
TTT103 is offline  
Old Apr 22, 2019, 8:31 am
  #2353  
DH
 
Join Date: Jan 2000
Location: Ashburn, VA (IAD/DCA/BWI)
Posts: 2,748
Originally Posted by IMPORTPANDASASPD
Maybe a stupid question on the thread:
I am considering to apply the card when the next 75k (or higher) welcome bonus happens. Can I still get bonus given I am already an AU of my parent? Can I be the primary cardholder of CNB Crystal and an AU of my parent at the same time?
When I applied for mine, I was recommended against adding my wife to AU because it’s disqualify my wife from getting signup bonus.

PS
Applying for the card was harder than mortgage due to asset requirement. How was others experience? Is it branch/banker variable? BTW I applied at Solana Beach, CA location. In light of my application experience, I decided to add my wife to AU rather than applying in her name later.
DH is offline  
Old Apr 22, 2019, 1:22 pm
  #2354  
 
Join Date: Dec 2018
Posts: 75
For those that keep saying the bank will close your credit card account if you don’t have other business with them, or that YMMV on the benefits and perks. Do you have any actual first hand experience with that or is it all anecdotal?

the specific terms and benefits for the card are published to the public so they need to follow that. They can’t just not honor a benefit if they don’t feel like it. Now if you are saying they are more inclined to go above and beyond if you have other business with them that’s a different story.
dreamspeed is offline  
Old Apr 22, 2019, 4:23 pm
  #2355  
 
Join Date: Apr 2017
Posts: 472
Originally Posted by dreamspeed
For those that keep saying the bank will close your credit card account if you don’t have other business with them, or that YMMV on the benefits and perks. Do you have any actual first hand experience with that or is it all anecdotal?

the specific terms and benefits for the card are published to the public so they need to follow that. They can’t just not honor a benefit if they don’t feel like it. Now if you are saying they are more inclined to go above and beyond if you have other business with them that’s a different story.
All fake news....put that AA eGF aside, the card has $400 annual fee which is more expensive compared to other primary travel cards that offer actual travel reimbursement with cheaper AFs...
good_boy_1234 is offline  


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