Last edit by: pgary
Best welcome bonus is 120,000
120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172
85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend
30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend
85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
_______________________________________________
For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus
US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.
U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.
Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.
There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.
Setting up separate website account for business card:
These are the instructions that US Bank emailed me:
To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.
Please follow these instructions to enroll in Online Banking to view or pay your account:
1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.
Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.
Until the end of May 2015: "Bonus Award Night - Redeem Gold Points for two or more consecutive Award Nights and the last night is free. Exclusively for cardmembers.
From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.
"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."
Forex fee is 3%
For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts
Twitter: https://twitter.com/ClubCarlson
USA contact # +1 (888) 288 8889
120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172
85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend
30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend
85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
_______________________________________________
For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus
US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.
U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.
Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.
There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.
Setting up separate website account for business card:
These are the instructions that US Bank emailed me:
To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.
Please follow these instructions to enroll in Online Banking to view or pay your account:
1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.
Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.
From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.
"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."
Forex fee is 3%
For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts
Twitter: https://twitter.com/ClubCarlson
USA contact # +1 (888) 288 8889
US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)
#3451
Join Date: Feb 2016
Posts: 117
CC application in Brach advantages?
Is there any advantage of applying US bank credit card in branch? I have checking & savings account with them. I have total 22 inquiries on Experian & last inquiry was on 6th July. Should stay away or pull the trigger?
#3452
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Worst Spend Bonus ever...
The spend bonus on this card has always very crummy that we dont bother much with it.
This time we happened to have some stays that would use this card so we said WTH we would register the measly offer (details below). However we never know that it would take THIS LONG to get the bonus to post!
Wow, for an additional 1 pt starting from the $301 $ put on this card, and only up to 2000 bonus pts, you would wait almost SIX months to see that measly bonus.
Below is the US Bank reply
<<Thank you for contacting U.S. Bank® via our Website about your Club CarlsonSM Premier Rewards Visa Signature® account ending in xxxx.
Our records indicate that the offer you are referring to is earn an additional point (cap of 2,000) on net spending exceeding $300.00 between 8/1/2016 and 9/30/2016. The bonus points will be awarded to qualifying accounts ten to twelve weeks after the promotion ends on 9/30/2016.>>
This time we happened to have some stays that would use this card so we said WTH we would register the measly offer (details below). However we never know that it would take THIS LONG to get the bonus to post!
Wow, for an additional 1 pt starting from the $301 $ put on this card, and only up to 2000 bonus pts, you would wait almost SIX months to see that measly bonus.
Below is the US Bank reply
<<Thank you for contacting U.S. Bank® via our Website about your Club CarlsonSM Premier Rewards Visa Signature® account ending in xxxx.
Our records indicate that the offer you are referring to is earn an additional point (cap of 2,000) on net spending exceeding $300.00 between 8/1/2016 and 9/30/2016. The bonus points will be awarded to qualifying accounts ten to twelve weeks after the promotion ends on 9/30/2016.>>
#3453
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,041
At this point I look at this bank's spending bonuses just for the laughs and to shake my head to exercise my neck muscles! Who comes up with these, wow!
#3454
Join Date: Aug 2015
Location: Chicago
Programs: Delta SkyMiles, IHG (Platinum Elite), Amtrak Guest Rewards, Marriott Bonvoy, Hilton Honors
Posts: 636
Wow, I've been hearing some terrible things about this card on this thread! I've been tempted to get it, as the sign-up bonus is pretty hefty (85k!) and doesn't seem to change - this thread is from years ago and it looks like the sign up bonus is the same as it was, it doesn't change the way it does with a lot of other cards to an increased sign up bonus at a particular time of year?
#3455
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Wow, I've been hearing some terrible things about this card on this thread! I've been tempted to get it, as the sign-up bonus is pretty hefty (85k!) and doesn't seem to change - this thread is from years ago and it looks like the sign up bonus is the same as it was, it doesn't change the way it does with a lot of other cards to an increased sign up bonus at a particular time of year?
#3456
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Wow, I've been hearing some terrible things about this card on this thread! I've been tempted to get it, as the sign-up bonus is pretty hefty (85k!) and doesn't seem to change - this thread is from years ago and it looks like the sign up bonus is the same as it was, it doesn't change the way it does with a lot of other cards to an increased sign up bonus at a particular time of year?
The big beef that the long term cardholders have with the program is that it went from (unsustainably) amazing to meh, by removing the wondrous 2nd night free perk on a low redemption chart, in a short space of time. This has caused expectations of competence in points posting, renewal bonuses, spend bonuses, customer service, etc... and that has been somewhat spotty.
We still use this program more than the others, perhaps out of habit from the good ole days, but it's still my go-to hotel program. Perhaps because the rooms are mostly affordable on points, in locations we find convenient, etc. We are not fans of pricey "aspirational" hotels as a matter of course, and generally prefer to spend our time outside of the hotel room. We stay frequently at a Park Plaza hotel in Munich which, after much looking, is still the best choice for us as far as location (next to the train station), convenience and price. The free motorcycle parking and breakfast are great perks that we use.
Last edited by StartinSanDiego; Aug 14, 2016 at 11:22 am
#3457
Join Date: Aug 2015
Location: Chicago
Programs: Delta SkyMiles, IHG (Platinum Elite), Amtrak Guest Rewards, Marriott Bonvoy, Hilton Honors
Posts: 636
I am a long term cardholder and have 3 of these cards in the household, and plan to keep them all. For outright spend, figure the cost of points as divided by 5, since it's 5 points per dollar spent. This makes some hotel rooms (the elusive 9000 point hotels) available for less than $2000 in spending. The top notch hotels are pricey, but there are plenty of mid tier hotels, especially in Europe. The 40K point renewal bonus is still a good perk.
The big beef that the long term cardholders have with the program is that it went from (unsustainably) amazing to meh, by removing the wondrous 2nd night free perk on a low redemption chart, in a short space of time. This has caused expectations of competence in points posting, renewal bonuses, spend bonuses, customer service, etc... and that has been somewhat spotty.
We still use this program more than the others, perhaps out of habit from the good ole days, but it's still my go-to hotel program. Perhaps because the rooms are mostly affordable on points, in locations we find convenient, etc. We are not fans of pricey "aspirational" hotels as a matter of course, and generally prefer to spend our time outside of the hotel room. We stay frequently at a Park Plaza hotel in Munich which, after much looking, is still the best choice for us as far as location (next to the train station), convenience and price. The free motorcycle parking and breakfast are great perks that we use.
The big beef that the long term cardholders have with the program is that it went from (unsustainably) amazing to meh, by removing the wondrous 2nd night free perk on a low redemption chart, in a short space of time. This has caused expectations of competence in points posting, renewal bonuses, spend bonuses, customer service, etc... and that has been somewhat spotty.
We still use this program more than the others, perhaps out of habit from the good ole days, but it's still my go-to hotel program. Perhaps because the rooms are mostly affordable on points, in locations we find convenient, etc. We are not fans of pricey "aspirational" hotels as a matter of course, and generally prefer to spend our time outside of the hotel room. We stay frequently at a Park Plaza hotel in Munich which, after much looking, is still the best choice for us as far as location (next to the train station), convenience and price. The free motorcycle parking and breakfast are great perks that we use.
p.s. "motorcycle parking" - that fascinates me; have never seen it in the U.S. but it seems so perfect for Europe.
#3458
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
I suppose technically this card is more rewarding than most other hotel cards in how many points it gives you per dollar (5, most other hotel cards give you 1 or 2 for everyday spend). <snip>
i'm surprised the credit card has 3% foreign transaction fees- not being able to pay with a CC card for my stay at a CC hotel in most of the world is kind of ridiculous to me.
p.s. "motorcycle parking" - that fascinates me; have never seen it in the U.S. but it seems so perfect for Europe.
i'm surprised the credit card has 3% foreign transaction fees- not being able to pay with a CC card for my stay at a CC hotel in most of the world is kind of ridiculous to me.
p.s. "motorcycle parking" - that fascinates me; have never seen it in the U.S. but it seems so perfect for Europe.
It's enough to make your brain go wonky, trying to remember which is which and how much it cost you/is worth, etc. But you will get the 40,000 CC points, and the time it takes to post them is not a huge issue unless you are counting on them to hit your account so that you can book a hotel. If the card is a keeper, those points will hit eventually and go into the kitty. CC also has free transfers to other accounts, so you can consolidate yours and other family members.
I agree with the 3% fee... another antiquated, irksome idea for an International hotel card that US Bank falls short upon. Why bring the darn thing?
Motorcycles are a wonderful way to see the back country of Europe. I'm not quite the enthusiast that Mr. SD is, but we store a bike in Munich and it's been great. Even in Vienna, at the Club Carlson in the heart of downtown, we found a little slot, right at the front door, to stick the bike for free. The doormen are so helpful in this regard.
#3459
Join Date: Aug 2015
Location: Chicago
Programs: Delta SkyMiles, IHG (Platinum Elite), Amtrak Guest Rewards, Marriott Bonvoy, Hilton Honors
Posts: 636
When you figure out the "cost" of a hotel room in points, be sure that you divide by the earnings ratio. 20,000 in spending will get you 20,000 Starpoints (1x1) but 100,000 Club Carlson points (1x5). The Le Meridian Angor SPG hotel is about 3000 SPG points per night... the CC equivalent of 15000 points.
It's enough to make your brain go wonky, trying to remember which is which and how much it cost you/is worth, etc. But you will get the 40,000 CC points, and the time it takes to post them is not a huge issue unless you are counting on them to hit your account so that you can book a hotel. If the card is a keeper, those points will hit eventually and go into the kitty. CC also has free transfers to other accounts, so you can consolidate yours and other family members.
I agree with the 3% fee... another antiquated, irksome idea for an International hotel card that US Bank falls short upon. Why bring the darn thing?
Motorcycles are a wonderful way to see the back country of Europe. I'm not quite the enthusiast that Mr. SD is, but we store a bike in Munich and it's been great. Even in Vienna, at the Club Carlson in the heart of downtown, we found a little slot, right at the front door, to stick the bike for free. The doormen are so helpful in this regard.
It's enough to make your brain go wonky, trying to remember which is which and how much it cost you/is worth, etc. But you will get the 40,000 CC points, and the time it takes to post them is not a huge issue unless you are counting on them to hit your account so that you can book a hotel. If the card is a keeper, those points will hit eventually and go into the kitty. CC also has free transfers to other accounts, so you can consolidate yours and other family members.
I agree with the 3% fee... another antiquated, irksome idea for an International hotel card that US Bank falls short upon. Why bring the darn thing?
Motorcycles are a wonderful way to see the back country of Europe. I'm not quite the enthusiast that Mr. SD is, but we store a bike in Munich and it's been great. Even in Vienna, at the Club Carlson in the heart of downtown, we found a little slot, right at the front door, to stick the bike for free. The doormen are so helpful in this regard.
And yes - I think CC also has the opportunity to make an advance purchase of a room online, which you can probably pay for without foreign transaction fees, but otherwise it boggles the mind considering CC has a much better imprint outside the actual U.S.
#3460
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
It really is, which I think is why we often use how how many fractions of a sent a point costs instead. It's clearer, though doing the math to figure <i>that</i> out makes my brain go wonky too. Either way, though, I spend no more than 15k per year so I'd obviously rather maximize that spend with other cards than put it all on the CC card. Its big benefit for me would be essentially a free night (or close to a free night) for $75 once a year, though I'm going to have to figure out how to time my application such that my anniversary points show up around the time when I'm planning my summer travel.
And yes - I think CC also has the opportunity to make an advance purchase of a room online, which you can probably pay for without foreign transaction fees, but otherwise it boggles the mind considering CC has a much better imprint outside the actual U.S.
And yes - I think CC also has the opportunity to make an advance purchase of a room online, which you can probably pay for without foreign transaction fees, but otherwise it boggles the mind considering CC has a much better imprint outside the actual U.S.
Again, it is NOT an anniversary night like other hotel cards - as you may be thinking it as a Hyatt, Marriott or IHG. It does NOT work the same way!
Assume you also know that the Club Carlson free night after spending $10K, is only good for US properties which really DONT mean much as most their US presence is the Motel type and the very low quality Radisson brand, not to be confused with Radisson Blu brand which has only one property in US - the Aqua in Chicago. The other hotel people deem good value to redeem this cert is the Martinique at NYC if that hotel remains in the family, that is.
You may want to check the Club Carlson "Search by Map" function to see if the US properties would fit your travel need before you decide should you want this card.
#3461
Join Date: Aug 2015
Location: Chicago
Programs: Delta SkyMiles, IHG (Platinum Elite), Amtrak Guest Rewards, Marriott Bonvoy, Hilton Honors
Posts: 636
The free night is based on $10K spend in a CALENDAR YEAR. It is by NO means an anniversary night. Hope you understand that. There is NO TIMING on this. Actually the timing should be, the $10K needs to be met BEFORE the December statement date to be on the safe side. Then the free night would take a minimum of 2 months, if not 3 months, to show up.
Again, it is NOT an anniversary night like other hotel cards - as you may be thinking it as a Hyatt, Marriott or IHG. It does NOT work the same way!
Assume you also know that the Club Carlson free night after spending $10K, is only good for US properties which really DONT mean much as most their US presence is the Motel type and the very low quality Radisson brand, not to be confused with Radisson Blu brand which has only one property in US - the Aqua in Chicago. The other hotel people deem good value to redeem this cert is the Martinique at NYC if that hotel remains in the family, that is.
You may want to check the Club Carlson "Search by Map" function to see if the US properties would fit your travel need before you decide should you want this card.
Again, it is NOT an anniversary night like other hotel cards - as you may be thinking it as a Hyatt, Marriott or IHG. It does NOT work the same way!
Assume you also know that the Club Carlson free night after spending $10K, is only good for US properties which really DONT mean much as most their US presence is the Motel type and the very low quality Radisson brand, not to be confused with Radisson Blu brand which has only one property in US - the Aqua in Chicago. The other hotel people deem good value to redeem this cert is the Martinique at NYC if that hotel remains in the family, that is.
You may want to check the Club Carlson "Search by Map" function to see if the US properties would fit your travel need before you decide should you want this card.
#3462
Join Date: Jul 2009
Programs: Hilton Gold, Club Carlson Gold, IHG Platinum
Posts: 112
#3463
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
The free night is based on $10K spend in a CALENDAR YEAR. It is by NO means an anniversary night. Hope you understand that. There is NO TIMING on this. Actually the timing should be, the $10K needs to be met BEFORE the December statement date to be on the safe side. Then the free night would take a minimum of 2 months, if not 3 months, to show up.
Again, it is NOT an anniversary night like other hotel cards - as you may be thinking it as a Hyatt, Marriott or IHG. It does NOT work the same way!
Assume you also know that the Club Carlson free night after spending $10K, is only good for US properties which really DONT mean much as most their US presence is the Motel type and the very low quality Radisson brand, not to be confused with Radisson Blu brand which has only one property in US - the Aqua in Chicago. The other hotel people deem good value to redeem this cert is the Martinique at NYC if that hotel remains in the family, that is.
You may want to check the Club Carlson "Search by Map" function to see if the US properties would fit your travel need before you decide should you want this card.
Again, it is NOT an anniversary night like other hotel cards - as you may be thinking it as a Hyatt, Marriott or IHG. It does NOT work the same way!
Assume you also know that the Club Carlson free night after spending $10K, is only good for US properties which really DONT mean much as most their US presence is the Motel type and the very low quality Radisson brand, not to be confused with Radisson Blu brand which has only one property in US - the Aqua in Chicago. The other hotel people deem good value to redeem this cert is the Martinique at NYC if that hotel remains in the family, that is.
You may want to check the Club Carlson "Search by Map" function to see if the US properties would fit your travel need before you decide should you want this card.
My nights have been showing up by email and on account 30 days after the fee is paid on statement close date. Anniversary miles post 60 days after statement close date.
Radisson Blu has more than Chicago Property.
When you pay annual fee and spend $10K you get both 40K points and a free night. I find flexibility in 40k points since you can easily redeem for more than 1 free night. That is not limited to US. Anniversary night is limited to US properties.
Comparing this card to others has been endlessly done. I don't compare, I just have it in addition to my other hotel cards.
#3464
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Please let me know source of your information, where you found out that $10K spend is per calendar year. I have been receiving free night by membership year, important to spend by statement close date before annual fee gets billed. Not the actual fee date.
My nights have been showing up by email and on account 30 days after the fee is paid on statement close date. Anniversary miles post 60 days after statement close date.
Radisson Blu has more than Chicago Property.
When you pay annual fee and spend $10K you get both 40K points and a free night. I find flexibility in 40k points since you can easily redeem for more than 1 free night. That is not limited to US. Anniversary night is limited to US properties.
Comparing this card to others has been endlessly done. I don't compare, I just have it in addition to my other hotel cards.
My nights have been showing up by email and on account 30 days after the fee is paid on statement close date. Anniversary miles post 60 days after statement close date.
Radisson Blu has more than Chicago Property.
When you pay annual fee and spend $10K you get both 40K points and a free night. I find flexibility in 40k points since you can easily redeem for more than 1 free night. That is not limited to US. Anniversary night is limited to US properties.
Comparing this card to others has been endlessly done. I don't compare, I just have it in addition to my other hotel cards.
No, I did not get both on same time. The free night came out of the blue last year because I did not spend the $10K if based on Anniversary year. Rep told me it was based on Calendar Year.
The 40K was held up by 3 months after paying annual fee because I did not spend anything after paying annual fee. Called after 2nd statement and still no 40K. Supervisor said I did not need to put any spend and the 40K would post after 2 statement cycles. It did not. Still no 40K on 3rd statement after paying the AF. I finally put $1 AMZN gift card on it. It finally triggered the 40K but US bank also reversed the $1 charge, presumably too small for it to generate a statement!
I dont remember in this thread or in the Club Carlson forum about people DID NOT get their 40K even 3 or 4 months after paying the AF because they have not put charge on the cards. At least one poster complained about this on principle basis (forgot about to CFPB or just US Bank) and eventually got the 40K + 10K apology on that. Another poster also complained, and got 7500 apology points. I should have done the same because what US Bank did was clearly violation of the T&Cs in posting the annual 40K bonus after paying the AF. They try to get away from it but they would cough up apology points when people stand up and file complaints.
Last edited by Happy; Aug 18, 2016 at 8:23 pm
#3465
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
I was referring to the free 40k points per year, not the free night after 10K spend. You get the 40k points after paying the annual fee, not after spending 10K - those 40k points are almost as good as a free night to me, since that's most of their hotel categories (and I can always buy some points if it's not enough and still have a stay for under $100).
Also US Bank / Club Carlson would NOT post the 40K pts even after you paid the AF, unless you have charge on the card in the subsequent billing cycles. There are DPs on how the 40K did not post 3 to 4 months after paying the AF (Mine did not post until the 4th statement). Those who complained to the authority got apology points between 7500 to 10K, on top of the very delayed 40K pts.
Many Club Carlson properties are 50K to 70K now. You really need to look at the map of their properties to decide if your travel plan would be able to use the Club Carlson hotels based on their locations and the point levels.