2010 OnePass Program Changes
Sep 11, 2009 | 10:29 pm
#211
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
As a UA star gold, I've been turned away everytime by US lounges on a Caribbean (not PR or USVI) ticket at CLT. I suspect that you had luck going to Mexico via PHX.
I questioned it twice and the lounge dragon got belligerent, once waving a book at me. I haven't tried the last couple of times as nothing drags down the beginning of a vacation as a confrontation with a US lounge dragon.
It's against the rules. It's not right but it happens and happens often. Citing the Star Alliance rules does no good. YMMV
I questioned it twice and the lounge dragon got belligerent, once waving a book at me. I haven't tried the last couple of times as nothing drags down the beginning of a vacation as a confrontation with a US lounge dragon.
It's against the rules. It's not right but it happens and happens often. Citing the Star Alliance rules does no good. YMMV
Sep 11, 2009 | 10:40 pm
#212
Join Date: Jun 2001
Location: Earth
Posts: 96
Did I read the award chart correctly??? Did Cairns (formerly in Oceania, now in Australia region) just jump from 60K miles to 120K miles (both on award saver rates!) if wanting to go to mainland USA on CO via GUM??? ...?!? So now it's less miles to travel ex SYD to North America at 80K miles on AC/NZ/UA.
Sep 11, 2009 | 11:33 pm
#213
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
that that it would be no problem on any Star itin...intl or otherwise with BD*gold. With BD*gold, the rules are so simple that even a US lounge dragon wouldn't have problems. The problem is being a USA-based program and the US lounges flying to Canada/Mex/Caribbean. US claims that only transoceanic intl gets lounge access with US/UA *Gold.
Sep 11, 2009 | 11:42 pm
#214
Join Date: Dec 2006
Location: SJO
Programs: CO Gold
Posts: 1,230
As a UA star gold, I've been turned away everytime by US lounges on a Caribbean (not PR or USVI) ticket at CLT. I suspect that you had luck going to Mexico via PHX.
I questioned it twice and the lounge dragon got belligerent, once waving a book at me. I haven't tried the last couple of times as nothing drags down the beginning of a vacation as a confrontation with a US lounge dragon.
It's against the rules. It's not right but it happens and happens often. Citing the Star Alliance rules does no good. YMMV
I questioned it twice and the lounge dragon got belligerent, once waving a book at me. I haven't tried the last couple of times as nothing drags down the beginning of a vacation as a confrontation with a US lounge dragon.
It's against the rules. It's not right but it happens and happens often. Citing the Star Alliance rules does no good. YMMV
Sep 12, 2009 | 5:47 am
#215
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Yeah, always PHX, who is well aware of the nuance. Either that, or it's a US East vs. US West thing.
Everyone bashes US, and here I am, able to get into their lounges as advertised, without major headaches, and the US West folks even op-upped me a number of times as UA*G. In fact, last year, my US op-up rate (when not entitled to any upgrades whatsoever) was about equal to my 33% CO EUA rate as CO Platinum.
Everyone bashes US, and here I am, able to get into their lounges as advertised, without major headaches, and the US West folks even op-upped me a number of times as UA*G. In fact, last year, my US op-up rate (when not entitled to any upgrades whatsoever) was about equal to my 33% CO EUA rate as CO Platinum.
Sep 12, 2009 | 5:53 am
#216
FlyerTalk Evangelist
Join Date: Jan 2006
Location: A menace to everything in the sky. Yes. Even birds.
Programs: Eh+ Rapid Rolleyes
Posts: 14,522
If anyone got in it was either because of a lazy agent or they showed an international star alliance card and the agent just assumed you were on an int'l trip, which would grant you access.
East. West. It's all the same cr
ptastic carrier (with the same crptastic lounges). At least the ones on the East kinda/sorta look like they once were nice places.
Sep 12, 2009 | 5:59 am
#217
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Not true. In the wild world of US they don't consider Canada, Caribbean, or Mexico to be international in terms of lounge access. For their own members, UA members or anyone else.
If anyone got in it was either because of a lazy agent or they showed an international star alliance card and the agent just assumed you were on an int'l trip, which would grant you access.
East. West. It's all the same crptastic carrier (with the same crptastic lounges). At least the ones on the East kinda/sorta look like they once were nice places.
If anyone got in it was either because of a lazy agent or they showed an international star alliance card and the agent just assumed you were on an int'l trip, which would grant you access.
East. West. It's all the same cr
ptastic carrier (with the same crptastic lounges). At least the ones on the East kinda/sorta look like they once were nice places.It's only US *G they're supposed to deny. All other *G can get in.
If you've been denied, the agent doesn't know the rules.
Sep 12, 2009 | 6:32 am
#218
Join Date: Dec 2006
Location: Charleston, SC
Programs: UA 1P, CO Plat, MR Plat, SPG Plat, US Dirt
Posts: 1,506
With all due respect, this policy has been in place for what, 5-6 years now, and CO has steadfastly defended it each time when questioned.
It's only becuase of the UA hook-up that they're changing course here. If anything, you should probably thank UA for setting them straight on this one.
It's only becuase of the UA hook-up that they're changing course here. If anything, you should probably thank UA for setting them straight on this one.
Sep 12, 2009 | 6:39 am
#219
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Sorry channa, I have been only flying CO for two years and while I was aware of the policy when I started flying CO, I am thrilled that it's been re-instated. I don't care who made who change it, I am just happy that us high rev, low fare code flyers in the east are going to be able to reap the benefits better of purchasing a ticket on Continental rather than purchasing it solely on co.com. Paying 30 cents a mile for a barbie jet ride along the east coast that was in L class really chapped my a$$ only getting half credit when booking through another mandatory channel other than co.com
I completely agree that these changes are positive and are the right move for CO. They're entering into a JV with UA and LH, and need to be open to customers buying tickets from various channels or airlines, instead of their previous protectionist policies.
My response was to a poster who was specifically thanking CO for the changes, when if left alone, it's very clear CO didn't want to do this (or at least the old CO regime didn't want to).
Sep 12, 2009 | 2:46 pm
#220
Join Date: Feb 2001
Location: NYC
Programs: UA 2MM
Posts: 1,618
Visit the Emirates website
Emirates is the international airline of the United Arab Emirates. With its hub in Dubai Emirates serves 89 destinations in 59 countries throughout North America, South America, Europe, Asia, Africa and the Middle East.
Present your Mileage Plus number when making reservations and you can earn:
Service Class
Booking Class
Your Mileage
First Class
Business Class
Economy Class
No Mileage Credit
F A P
C J
Y B E G H I K L M N
O Q R S T U V W
X D Z
150%
125%
100%
0%
Terms & Conditions
Sep 12, 2009 | 3:16 pm
#221
Join Date: Dec 2007
Location: Houston
Programs: CO-Gold
Posts: 127
This is huge. I never understood it anyway. A ticket sold is a ticket sold. What was the advantage to Continental by forcing you to buy it at their website?
Sep 12, 2009 | 3:19 pm
#222
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,890
Sep 12, 2009 | 3:41 pm
#223
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,792
This is a very strong program.
Being two round trips Asia/US per year, I can typically make to Gold and not 100% sure on Platinum.
It does give lounge benefits for mid-tier.
My big question. How does the stopover and open jaw rule for the award? especially intra-asia? those would be the key for whether i will switch all my business to *A (CO) in the future. I dont like UA because of starnet blocking.
Thanks.
Being two round trips Asia/US per year, I can typically make to Gold and not 100% sure on Platinum.
It does give lounge benefits for mid-tier.
My big question. How does the stopover and open jaw rule for the award? especially intra-asia? those would be the key for whether i will switch all my business to *A (CO) in the future. I dont like UA because of starnet blocking.
Thanks.
Sep 12, 2009 | 5:00 pm
#224
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
Not true. In the wild world of US they don't consider Canada, Caribbean, or Mexico to be international in terms of lounge access. For their own members, UA members or anyone else.
If anyone got in it was either because of a lazy agent or they showed an international star alliance card and the agent just assumed you were on an int'l trip, which would grant you access.
If anyone got in it was either because of a lazy agent or they showed an international star alliance card and the agent just assumed you were on an int'l trip, which would grant you access.
Star Alliance Gold Customers Travelling in Any Class: Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
*Customer must present a valid frequent flyer programme Star Alliance Gold level card
*Customer must also present a boarding card for a same day Star Alliance flight departing from the local airport
*Customer is entitled to one guest
*United and US Airways Star Alliance Gold customers may only access the Red Carpet Club and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.
*Customer must present a valid frequent flyer programme Star Alliance Gold level card
*Customer must also present a boarding card for a same day Star Alliance flight departing from the local airport
*Customer is entitled to one guest
*United and US Airways Star Alliance Gold customers may only access the Red Carpet Club and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.
I am counting on that last item above being changed to something like the following:
"*Continental, United and US Airways Star Alliance Gold customers may only access the CO PC, UA Red Carpet Club and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
The policy will remain that most Star Alliance carriers' *Gs (excepting CO/UA/US *Gs) will get access to the * Alliance carrier's lounges even when traveling only domestically on * airlines.
Sep 12, 2009 | 6:30 pm
#225
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Under the Liberty Visual to 27L at PHL. Stranger in a strange land - a Devils fan in Flyers country.
Programs: PWP Le Chancelier des Clefs d'Or || Sarcasm, Anti-Stupidity, Obscure References top tier member.
Posts: 24,061
Blantantly incorrect, as least in regard to travel agents. CO prefers website bookings due to the booking fee that the GDS charges to have the flight listed. I can look up a flight on CO.com and see the same flight in a GDS, but buying via a GDS typically results in $5 less ending up in the airline's pocket.