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Old Oct 19, 2007 | 4:10 pm
  #16  
 
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Originally Posted by CO Insider
Changes to reward amounts will be apply to redemptions on or after Feb. 1, 2008. Tickets issued before Feb, 1, 2008, regardless of travel dates, will be honored at the lower reward amounts.
This certainly seems fare, I mean fair, especially compared to the lack of little to almost no notice of changes that have recently been made by other FF programs. I don't know what the people in ATL are thinking concerning come of the changes they have made.
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Old Oct 19, 2007 | 4:11 pm
  #17  
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Originally Posted by CO Insider
we have a number of positive changes in the works (like priority standby for Elites), we're just not going to publicly announce them until they're live.
^^^ For most of us here, I see little impact with the changes. We liked what used to be 1,500 bonus miles for co.com booking and OLCI - which dropped to 500. So no big deal. But as I stated above - many of us will starting looking around - at least for U+ fares on Orbitz, etc. which can mix airlines with no penalty.

Most of us here do not book EasyPass awards anyway. I would buy a coach ticket before I ever redeemed EasyPass if I had to travel.
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Old Oct 19, 2007 | 4:12 pm
  #18  
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From the last thread:
Originally Posted by GUWonder
Can CO miles be used for EasyPass-type redemptions on DL, KE, AF and OK? Last I checked, no such expanded award inventory was available on those carriers when using CO miles. On NW, it was (and presumably still is) a different story than with those SkyTeam carriers.
Hi GUWonder, below is a list of OnePass participants who offer last-seat and expanded availability for EasyPass rewards.
  • Continental/Continental Express/Continental Micronesia - last-seat availability

  • Copa/Aero República - last-seat availability

  • Northwest/Northwest Airlink - last-seat availability except for World Business Class, which has expanded availability

  • KLM - expanded availability
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Old Oct 19, 2007 | 4:16 pm
  #19  
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Originally Posted by CO Insider
From the last thread: Hi GUWonder, below is a list of OnePass participants who offer last-seat and expanded availability for EasyPass rewards.
  • Continental/Continental Express/Continental Micronesia - last-seat availability

  • Copa/Aero Repblica - last-seat availability

  • Northwest/Northwest Airlink - last-seat availability except for World Business Class, which has expanded availability

  • KLM - expanded availability
Thanks for confirming what I thought was the case.
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Old Oct 19, 2007 | 4:24 pm
  #20  
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Speaking of changes.. Last week I heard the words that I've long dreaded but knew would eventually come. After booking 2 QF J-awards, the agent congratulated me on finding two seats and said I was 'lucky that I booked now, because next year the price is going up -- SIGNIFICANTLY'.

Can you share with us how much is 'significant'???
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Old Oct 19, 2007 | 4:33 pm
  #21  
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Originally Posted by sushibear
I don't know what the people in ATL are thinking concerning come of the changes they have made.
The only sure thing about DL Management is that when given a decision to make, you can count on them to make the wrong choice.

ALSO
I've always believed that frequent flyers overestimate the value of their/our miles while the airlines underestimate the value (in terms of customer loyalty).
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Old Oct 19, 2007 | 4:44 pm
  #22  
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Originally Posted by Wx4caster
Speaking of changes.. Last week I heard the words that I've long dreaded but knew would eventually come. After booking 2 QF J-awards, the agent congratulated me on finding two seats and said I was 'lucky that I booked now, because next year the price is going up -- SIGNIFICANTLY'.

Can you share with us how much is 'significant'???
Hi Wx4caster, we're still formalizing the details, but yes they will be changing. What I can say is that the cost to Continental for these rewards has increased significantly, and this unfortunately will have be reflected in the reward amounts. On a positive note, the process to book these rewards will improve. At the time the change is implemented, all of our frontline agents will have the ability to book Qantas rewards in real time (as opposed to having to make a request and having to wait for the response).
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Old Oct 19, 2007 | 5:19 pm
  #23  
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Originally Posted by CO Insider
Bear in mind, Anglo Large Clawed Otter, the 'Program Changes' are only the bad news (which we're required by our own terms and conditions to announce in advance). As you've heard from the DO, we have a number of positive changes in the works (like priority standby for Elites), we're just not going to publicly announce them until they're live.
The sky is slowly returning to its upright and locked position, helped by the fact that the fourth horseman just managed to buy me a glass of premium wine in a relatively uncrowded IAH PC...all with a credit-card, no less.

The histrionics were a good bit of fun at close-of-business on a Friday, though. I had to get myself worked up for the expected denial-of-upgrade schpiel at the W Dallas Victory later this evening

IMO, CO laid a great walloping egg dropping the online booking bonus, though. That's over 15,000 RDMs to my bottom line each year.
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Old Oct 19, 2007 | 5:25 pm
  #24  
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Originally Posted by CO Insider
all of our frontline agents will have the ability to book Qantas rewards in real time (as opposed to having to make a request and having to wait for the response).
Agents can see availability - and based on my experience - CO frontline agents got prompt response and could lock in real quick.
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Old Oct 19, 2007 | 5:29 pm
  #25  
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While I don't necessarily like these changes, CO Insider deserves credit for posting them in advance, and without any spin. These are changes, here they are, straight up.

Thanks for being up front with us! ^
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Old Oct 19, 2007 | 6:57 pm
  #26  
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Like many of the others said, these changes will not really affect me personally, but it would be such a nice change to have an improvement added as opposed to year in and year out downgrades to the program.
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Old Oct 19, 2007 | 7:23 pm
  #27  
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as a relative newbie to this co forum, i've gotta say i'm impressed with continental's willingness to share the info beforehand, (thanks, CO Insider) rather than leaving its most loyal flyers guessing. there's bad news all right, but i'm willing to believe there's good news coming at some point also.

it's a pity that the 500 mile bonus is going away for booking online, but i suppose that frees us all up to book wherever's cheapest.

really, i'm impressed with the transparency...i'm taking advantage of my status match (waiting for the credentials to change my profile to co plat) and it does seem that continental is willing to be upfront about changes, even the ones that aren't going to be well-received, which is a nice switch from what i'm used to at ua.
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Old Oct 19, 2007 | 7:52 pm
  #28  
 
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Originally Posted by CO Insider
Hi Wx4caster, we're still formalizing the details, but yes they will be changing. What I can say is that the cost to Continental for these rewards has increased significantly, and this unfortunately will have be reflected in the reward amounts. On a positive note, the process to book these rewards will improve. At the time the change is implemented, all of our frontline agents will have the ability to book Qantas rewards in real time (as opposed to having to make a request and having to wait for the response).
So glad that the process to book these rewards will improve, unfortunately since the mileage amounts will be inflated and CO is too cheap to even give you a 500 mile online booking bonus anymore, you won't have the miles to book the award. Dont worry though, just like our 50% EQM on discount fares this is really a good deal for you guys....really its good deal.
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Old Oct 19, 2007 | 8:41 pm
  #29  
 
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Co is starting to act like Delta ( Ill never fly Delta ever)
The booking bonus was a nice "perk" I guess it was killing Co to have to give something for loyalty
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Old Oct 19, 2007 | 8:55 pm
  #30  
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Originally Posted by CO_Nonrev_elite
Like many of the others said, these changes will not really affect me personally, but it would be such a nice change to have an improvement added as opposed to year in and year out downgrades to the program.
Yes - back in the old days - before Internet, I used to anxiously wait for my new Elite OnePass card to arrive by mail each year and the associated enhanced benefits that were announced in the members guide that year. Just like a kid waiting for Christmas morning - each year brought enhancements (and this was before the FT term ENHANCED had any meaning).
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