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Thread: 2008 OnePass Program Changes
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Old Oct 19, 2007 | 4:33 pm
  #21  
Billiken
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Originally Posted by sushibear
I don't know what the people in ATL are thinking concerning come of the changes they have made.
The only sure thing about DL Management is that when given a decision to make, you can count on them to make the wrong choice.

ALSO
I've always believed that frequent flyers overestimate the value of their/our miles while the airlines underestimate the value (in terms of customer loyalty).
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