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-   -   The Penalty Box (https://www.flyertalk.com/forum/continental-onepass-pre-merger/710031-penalty-box.html)

ConciergeMike May 1, 2010 8:36 pm


Originally Posted by Trustguy (Post 13880888)
We are making a variation of a dish we had on the LAX-HNL flight last week (macadamia/panko chicken). Ours is going to be far superior to the AA version. ^

For reasons I don't understand, I cannot get into panko breading. I've no clue as to why.

mersk862 May 1, 2010 8:36 pm


Originally Posted by msv (Post 13880952)
Yes I earned miles^^^^

Even better ^


Originally Posted by monitor (Post 13880962)
I would say that exactly captures the essence of UA service. :rolleyes:

Sounds exactly like the dark days when I was a 3P...:rolleyes:

adelauro May 1, 2010 8:36 pm


Originally Posted by msv (Post 13880925)
I'm so tired that dinner was 4 Girl Scout cookies, a can of beer, and for fruit two glasses of wine.

I had a bowl of Honey Bunches of Oats which were stale, as I discovered that I hadn't quite closed the top of the container the last time I ate them, which was last Saturday. :(:rolleyes:

Trustguy May 1, 2010 8:37 pm


Originally Posted by Trustguy (Post 13880888)
We are making a variation of a dish we had on the LAX-HNL flight last week (macadamia/panko chicken). Ours is going to be far superior to the AA version. ^

Adding the powdered ginger from Egypt to said chicken is a wonderful experience.

ConciergeMike May 1, 2010 8:39 pm


Originally Posted by monitor (Post 13880962)
I would say that exactly captures the essence of UA service. :rolleyes:

Like I said in the other thread, I totally understand taking care of the loyal fliers. I have no problem with extending courtesies to high-status people that others would not get. What I have a problem with is that there seems to be no baseline of acceptable service for all. Everyone should be able to expect a bottom level of decent service, be it in the air or on the ground.

msv May 1, 2010 8:39 pm


Originally Posted by adelauro (Post 13880969)
I had a bowl of Honey Bunches of Oats which were stale, as I discovered that I hadn't quite closed the top of the container the last time I ate them, which was last Saturday. :(:rolleyes:

It could have been worse. You could have had bugs that got in the box.:eek:

ConciergeMike May 1, 2010 8:44 pm


Originally Posted by msv (Post 13880980)
It could have been worse. You could have had bugs that got in the box.:eek:

Happened to my Cinnamon Toast Crunch several months back. Was not a pretty scene that I saw things floating in my milk.

Trustguy May 1, 2010 8:45 pm


Originally Posted by ConciergeMike (Post 13880996)
Happened to my Cinnamon Toast Crunch several months back. Was not a pretty scene that I saw things floating in my milk.

Protein?

ConciergeMike May 1, 2010 8:47 pm


Originally Posted by Trustguy (Post 13880998)
Protein?

I scooped out what I saw. I probably missed a few.

adelauro May 1, 2010 8:48 pm


Originally Posted by msv (Post 13880980)
It could have been worse. You could have had bugs that got in the box.:eek:


Originally Posted by ConciergeMike (Post 13880996)
Happened to my Cinnamon Toast Crunch several months back. Was not a pretty scene that I saw things floating in my milk.


Uggghh, thanks a lot you guys. Well, next Saturday's dinner is ruined now.

:D:p:rolleyes:

monitor May 1, 2010 8:48 pm


Originally Posted by ConciergeMike (Post 13880978)
...Everyone should be able to expect a bottom level of decent service, be it in the air or on the ground.

But too many UA employees think that the only customers who are worthy of any service at all are those with high status.

Olton Hall May 1, 2010 8:49 pm


Originally Posted by ConciergeMike (Post 13881005)
I scooped out what I saw. I probably missed a few.

A few minutes ago I saw John Cleese eat a drunk fly that fell in a glass of wine.

msv May 1, 2010 8:50 pm


Originally Posted by ConciergeMike (Post 13880996)
Happened to my Cinnamon Toast Crunch several months back. Was not a pretty scene that I saw things floating in my milk.

I had a large dinner party a couple of months ago and every thing was perfect until I had to make the gravy. Darn bugs got in the flour in the tupperware which I noticed immediately:mad:. Thankfully my neighbor came through minutes before they all arrived!

msv May 1, 2010 8:51 pm


Originally Posted by adelauro (Post 13881006)
Uggghh, thanks a lot you guys. Well, next Saturday's dinner is ruined now.

:D:p:rolleyes:

At least bugs float in boiling water so if you have a second choice you are safe;)

ConciergeMike May 1, 2010 8:54 pm


Originally Posted by monitor (Post 13881007)
But too many UA employees think that the only customers who are worthy of any service at all are those with high status.

Exactly. What they're failing to consider is that the non-status person that they treat like garbage might take their business elsewhere and become high status somewhere else.


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