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Continental.com Master Thread [Report Ideas & Problems Here]

 
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Old Oct 27, 2009 | 1:58 am
  #1021  
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A reward search for CLE-HNL is showing BF saverpass availability even when only the CLE-IAH segment is in F and the IAH-HNL is in Y.
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Old Oct 27, 2009 | 6:10 am
  #1022  
 
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Route Map

The new interactive route map is delivering weird results: a non-stop between CLE and Shanghai, and one between ABQ and McAllen.
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Old Oct 27, 2009 | 9:14 pm
  #1023  
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I tried to add my BD frequent flier number to an existing CO reservation. It said the number is invalid. I double checked...and it was correct. I tried it again... totally retyping it... same thing. I gave up. There must be a problem with co.com
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Old Oct 28, 2009 | 9:58 am
  #1024  
 
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I don't appear to be able to get co.com to recognize that a CO partner now serves HVN (New Haven, CT). Typing 'HVN' into the flight search produces the error that Continental serves ZVE (New Haven rail station) and not HVN. But US Airways flies HVN-PHL and should now be valid for award searches at the very least.
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Old Oct 28, 2009 | 10:58 am
  #1025  
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Originally Posted by Renard
I tried to add my BD frequent flier number to an existing CO reservation. It said the number is invalid. I double checked...and it was correct. I tried it again... totally retyping it... same thing. I gave up. There must be a problem with co.com
Try adding the old BD number (without the 4 leading zeros).
Originally Posted by yellow77
I don't appear to be able to get co.com to recognize that a CO partner now serves HVN (New Haven, CT). Typing 'HVN' into the flight search produces the error that Continental serves ZVE (New Haven rail station) and not HVN. But US Airways flies HVN-PHL and should now be valid for award searches at the very least.
Yes and no. Not all routes are bookable online. My guess is that they'll get to it eventually.
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Old Oct 29, 2009 | 10:54 pm
  #1026  
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Originally Posted by sbm12
Try adding the old BD number (without the 4 leading zeros).
My BD number begins with 10010....
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Old Oct 30, 2009 | 6:17 am
  #1027  
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Originally Posted by Renard
My BD number begins with 10010....
That might make it harder.

Do you still have the old number you originally got? My guess is that it is without the 1001 and that the 5th digit - a 0 - is the beginning of the number.
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Old Oct 30, 2009 | 12:12 pm
  #1028  
 
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A US Airways flight on 10/28 credited to my OP account online under Non-Airline Activity. Now, I know US are bad, but not that bad...

(RDM and EQM were correctly posted, but the categorization was wrong; I don't really care, but it is kind of funny.)
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Old Oct 30, 2009 | 2:17 pm
  #1029  
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Changing seat does not hold

Two of us upgraded to F - two days out. Then 7 out of 16 F seats sold with all having assigned seats, including us. Tried to move seats to get us two seat together - but after selecting new seat and clicking on continue - the new seats would not hold. Tried this yesterday with the same problem.

Called Tech Support and had Tech Support move our seats. Fine - now shows OK in seatmap. Checked PDA site and our manual assignment of seats then incremented the number of F seats booked from 7 to 9 out of 16 F seats booked. But only 7 people with assigned seats.

Could be that two people bought tickets at this exact instance - but I doubt it since this problem with number of Booked tickets on the PDA has been a problem in the past as well.
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Old Oct 31, 2009 | 1:53 pm
  #1030  
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The Seatmap from FLIFO still says:
Continental and Northwest Platinum and Gold Elite members may request an exit row seat assignment anytime before departure.
should say 1Ks?
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Old Oct 31, 2009 | 2:11 pm
  #1031  
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Originally Posted by entropy
The Seatmap from FLIFO still says:


should say 1Ks?
The PDA site also has the old fare buckets (pre January 2009) for the standby hierarchy. Lots of little bits on the PDA site that need to be updated.
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Old Oct 31, 2009 | 11:50 pm
  #1032  
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Originally Posted by sbm12
That might make it harder.

Do you still have the old number you originally got? My guess is that it is without the 1001 and that the 5th digit - a 0 - is the beginning of the number.
This is my original number... I just signed up this Sept. I am one hold for right now to see what the earning levels on BD for Co flights will be... there is some speculation in the BD forum that the redemption levels might mirror LH which would give me 0.5 RDM on S,T,N,L...which means I won't credit to BD and credit to UA instead. There is no info on the BD site yet about earning miles from CO flights
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Old Nov 1, 2009 | 7:29 am
  #1033  
 
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Time to renew my periodic complaint that co.com still does not spell the name of the country Colombia correctly everywhere.

Every time I bring this up, it seems like somebody goes in and fixes one or two of the Columbia's, but some either get left behind or added.

My last ticket actually spelled it right in 4 places; but then levied a "Columbia Resident Exit Tax" on me.

Maybe it's those union pilots who came on here one time and wrote about flying to "Bogata" and "Equador" that are in charge of the co.com spelling team...
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Old Nov 3, 2009 | 9:18 am
  #1034  
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Originally Posted by ctownflyer
A reward search for CLE-HNL is showing BF saverpass availability even when only the CLE-IAH segment is in F and the IAH-HNL is in Y.
CO.com is still doing this and it's really annoying!
Sample dates: 12/13-12/23.
CLE-IAH-HNL-IAH-CLE shows up for saverpass but when you select the flights only CLE-IAH-CLE is First, IAH-HNL-IAH is coach.
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Old Nov 4, 2009 | 1:15 pm
  #1035  
 
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Logged into my account today and noticed that my flight next week that I've already gotten a M-UP on is showing that I'll get 0% EQM.

My other flights are all displaying correctly so I'm not sure if its a bug or a real problem.

I saw upthread that a few other folks were having the same issue but no resolution. Did the EQM actually post?

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