Continental.com Master Thread [Report Ideas & Problems Here]
#1021




Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
A reward search for CLE-HNL is showing BF saverpass availability even when only the CLE-IAH segment is in F and the IAH-HNL is in Y.
#1022
Join Date: Jun 2002
Location: Various tier levels of frequent flyer/hotel plans received for bellyaching about minor flaws in the service I received.
Posts: 610
Route Map
The new interactive route map is delivering weird results: a non-stop between CLE and Shanghai, and one between ABQ and McAllen.
#1023

Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
I tried to add my BD frequent flier number to an existing CO reservation. It said the number is invalid. I double checked...and it was correct. I tried it again... totally retyping it... same thing. I gave up. There must be a problem with co.com
#1024
Join Date: Dec 2004
Posts: 1,613
I don't appear to be able to get co.com to recognize that a CO partner now serves HVN (New Haven, CT). Typing 'HVN' into the flight search produces the error that Continental serves ZVE (New Haven rail station) and not HVN. But US Airways flies HVN-PHL and should now be valid for award searches at the very least.
#1025
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
I don't appear to be able to get co.com to recognize that a CO partner now serves HVN (New Haven, CT). Typing 'HVN' into the flight search produces the error that Continental serves ZVE (New Haven rail station) and not HVN. But US Airways flies HVN-PHL and should now be valid for award searches at the very least.
#1026

Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
#1028
Join Date: Dec 2004
Posts: 1,613
A US Airways flight on 10/28 credited to my OP account online under Non-Airline Activity. Now, I know US are bad, but not that bad... 
(RDM and EQM were correctly posted, but the categorization was wrong; I don't really care, but it is kind of funny.)

(RDM and EQM were correctly posted, but the categorization was wrong; I don't really care, but it is kind of funny.)
#1029




Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,925
Changing seat does not hold
Two of us upgraded to F - two days out. Then 7 out of 16 F seats sold with all having assigned seats, including us. Tried to move seats to get us two seat together - but after selecting new seat and clicking on continue - the new seats would not hold. Tried this yesterday with the same problem.
Called Tech Support and had Tech Support move our seats. Fine - now shows OK in seatmap. Checked PDA site and our manual assignment of seats then incremented the number of F seats booked from 7 to 9 out of 16 F seats booked. But only 7 people with assigned seats.
Could be that two people bought tickets at this exact instance - but I doubt it since this problem with number of Booked tickets on the PDA has been a problem in the past as well.
Called Tech Support and had Tech Support move our seats. Fine - now shows OK in seatmap. Checked PDA site and our manual assignment of seats then incremented the number of F seats booked from 7 to 9 out of 16 F seats booked. But only 7 people with assigned seats.
Could be that two people bought tickets at this exact instance - but I doubt it since this problem with number of Booked tickets on the PDA has been a problem in the past as well.
#1030
FlyerTalk Evangelist




Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,859
The Seatmap from FLIFO still says:
should say 1Ks?
Continental and Northwest Platinum and Gold Elite members may request an exit row seat assignment anytime before departure.
#1032

Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
#1033
Join Date: Jan 2006
Location: KAUS
Programs: UA MM
Posts: 1,118
Time to renew my periodic complaint that co.com still does not spell the name of the country Colombia correctly everywhere.
Every time I bring this up, it seems like somebody goes in and fixes one or two of the Columbia's, but some either get left behind or added.
My last ticket actually spelled it right in 4 places; but then levied a "Columbia Resident Exit Tax" on me.
Maybe it's those union pilots who came on here one time and wrote about flying to "Bogata" and "Equador" that are in charge of the co.com spelling team...
Every time I bring this up, it seems like somebody goes in and fixes one or two of the Columbia's, but some either get left behind or added.
My last ticket actually spelled it right in 4 places; but then levied a "Columbia Resident Exit Tax" on me.
Maybe it's those union pilots who came on here one time and wrote about flying to "Bogata" and "Equador" that are in charge of the co.com spelling team...
#1034




Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
Sample dates: 12/13-12/23.
CLE-IAH-HNL-IAH-CLE shows up for saverpass but when you select the flights only CLE-IAH-CLE is First, IAH-HNL-IAH is coach.
#1035
Join Date: Mar 2009
Location: New York City
Programs: CO Platinum, Amex Platinum, SPG Platinum
Posts: 45
Logged into my account today and noticed that my flight next week that I've already gotten a M-UP on is showing that I'll get 0% EQM.
My other flights are all displaying correctly so I'm not sure if its a bug or a real problem.
I saw upthread that a few other folks were having the same issue but no resolution. Did the EQM actually post?
My other flights are all displaying correctly so I'm not sure if its a bug or a real problem.
I saw upthread that a few other folks were having the same issue but no resolution. Did the EQM actually post?

