[Post website problems here] New CO website....clean but not perfect....
Jul 30, 2006, 9:29 pm
#136
Join Date: Jan 2006
Location: KAUS
Programs: UA MM
Posts: 1,118
You can add to the list of woes the fact that the Spanish website is only about 50%, or perhaps even less, in Spanish. At this point, it is a true Spanglish experience. I admire their (apparent) intent - a truly parallel Spanish website with all the content translated. That's the way it should be done; but right now the site could not be called anywhere near finished.
It doesn't move back and forth between Spanish and English correctly either. (Once you are in the Spanglish site, if you try to click back into English, you don't get there ... you get stuck in Spanglish.)
On a more positive note, on my Mac/Safari, I have not noticed any anomalies that look like a code problem yet.
It doesn't move back and forth between Spanish and English correctly either. (Once you are in the Spanglish site, if you try to click back into English, you don't get there ... you get stuck in Spanglish.)
On a more positive note, on my Mac/Safari, I have not noticed any anomalies that look like a code problem yet.
Jul 30, 2006, 9:32 pm
#137
Join Date: May 2006
Location: TPA
Posts: 334
Originally Posted by perezoso
You can add to the list of woes the fact that the Spanish website is only about 50%, or perhaps even less, in Spanish. At this point, it is a true Spanglish experience. I admire their (apparent) intent - a truly parallel Spanish website with all the content translated. That's the way it should be done; but right now the site could not be called anywhere near finished.
Jul 30, 2006, 9:35 pm
#138
Join Date: Jan 2006
Location: KAUS
Programs: UA MM
Posts: 1,118
Originally Posted by mbmiles88
Telemundo in Spain is reporting that the new site is a tragedy to Spanish immigrants, and it is "under investigation"
Jul 30, 2006, 9:37 pm
#139
Join Date: May 2006
Location: TPA
Posts: 334
Originally Posted by perezoso
Wow, mbmiles88, if that wasn't a bigoted comment, you sure are good at imitating them...
Jul 30, 2006, 9:53 pm
#140
Join Date: Dec 2004
Location: AUS
Posts: 690
Has anyone (reading this) bought a revenue ticket today using the new site?
I keep getting an error after the "Traveler Information" page, but I don't see anything unusual about my account. (Everything is set to "no preference".)
I keep getting an error after the "Traveler Information" page, but I don't see anything unusual about my account. (Everything is set to "no preference".)
Jul 30, 2006, 9:57 pm
#141
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
yeah, I did by accident, I was trying to do a purchase at the airport and it bought the ticket instead...
Jul 30, 2006, 11:24 pm
#142
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-2MM; GalacticXpress-Irridium
Posts: 10,332
Wow, 140+ posts the first day. Even the applying for mastercard & get elite status thread did not generate this many posts the first day.
As others have pointed out, hitting return on the login to OnePass takes you to Find Flights - same for hitting return on the the Search feature.
Put in "president club" on search feature and the results were:
1. Continental Airlines - The Travel Club FAQ
2. Continental Airlines - Presidents Club
3. Continental Airlines - Investor Relations - Board of Directors & Company Officers
4. Continental Airlines - Presidents Club Membership & Passbook Rates
5. Continental Airlines - Frequently Asked Questions
6. Membership & Passbook Rates
7. Untitled Page
8. terms and conditions
9. Continental Airlines - Presidents Club Amenities
10. phone numbers for individual clubrooms
As others have pointed out, hitting return on the login to OnePass takes you to Find Flights - same for hitting return on the the Search feature.
Put in "president club" on search feature and the results were:
1. Continental Airlines - The Travel Club FAQ
2. Continental Airlines - Presidents Club
3. Continental Airlines - Investor Relations - Board of Directors & Company Officers
4. Continental Airlines - Presidents Club Membership & Passbook Rates
5. Continental Airlines - Frequently Asked Questions
6. Membership & Passbook Rates
7. Untitled Page
8. terms and conditions
9. Continental Airlines - Presidents Club Amenities
10. phone numbers for individual clubrooms
Jul 30, 2006, 11:54 pm
#143
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,442
Has anyone (reading this) bought a revenue ticket today using the new site?
Yes, I tried to purchase a ticket using my Amex CC that the web site had on file for at least the past 3 years. Tonight, it said my CC information was incorrect. I went to the edit form, and refilled all of the spaces with my correct information and it still would not take my CC. I finally gave up for the evening and figured that I will be at the PC tomorrow in LAX and they can check and see what is going on. However, when I pulled up my confirmed reservations, it was booked and purchased
So now I don't know what is going on. I'll find out tomorrow.
Yes, I tried to purchase a ticket using my Amex CC that the web site had on file for at least the past 3 years. Tonight, it said my CC information was incorrect. I went to the edit form, and refilled all of the spaces with my correct information and it still would not take my CC. I finally gave up for the evening and figured that I will be at the PC tomorrow in LAX and they can check and see what is going on. However, when I pulled up my confirmed reservations, it was booked and purchased
So now I don't know what is going on. I'll find out tomorrow.
Jul 31, 2006, 12:15 am
#144
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
the search problem has been a problem for a long time, it never brings up ANYTHING relevant, so those are a big improvement!
Jul 31, 2006, 12:37 am
#145
Join Date: Oct 2004
Programs: UA-1K MM+, HH Gold, Marriott Platinum
Posts: 290
Originally Posted by Moriens
Has anyone (reading this) bought a revenue ticket today using the new site?
I keep getting an error after the "Traveler Information" page, but I don't see anything unusual about my account. (Everything is set to "no preference".)
I keep getting an error after the "Traveler Information" page, but I don't see anything unusual about my account. (Everything is set to "no preference".)
I contacted the Plat elite line and was able to purchase both through the agent.
Jul 31, 2006, 12:48 am
#146
Join Date: Jun 2004
Location: Japan
Posts: 180
"View my itinerary" errors in Firefox
My itinerary required paper tickets because of 2 domestic flights within Japan.
Now my online itin shows:
This reservation has been eTicketed and confirmed.
Special meal requests are still on record...checked by telephone.
While it at first appears to be fine, the seat map is one solid gray box...no seats ever load. Mac using Firefox.
The seatmaps for KMQ - HND and HND - KMQ will never be available via this website and require seat selection at check in. But the following message appears.
We could not process your request. Please see the message below and make revisions.
! The seat map currently unavailable. Please select your next flight.
The special meals which have been requested no longer show up, but instead there is a message: Not applicable for this itinerary
Now my online itin shows:
This reservation has been eTicketed and confirmed.
Special meal requests are still on record...checked by telephone.
While it at first appears to be fine, the seat map is one solid gray box...no seats ever load. Mac using Firefox.
The seatmaps for KMQ - HND and HND - KMQ will never be available via this website and require seat selection at check in. But the following message appears.
We could not process your request. Please see the message below and make revisions.
! The seat map currently unavailable. Please select your next flight.
The special meals which have been requested no longer show up, but instead there is a message: Not applicable for this itinerary
Jul 31, 2006, 2:34 am
#147
Join Date: Nov 2004
Location: Current Micronesian, Ex Buckeye....
Programs: All My $$$ Went to CO (Plat) with a Lifetime PClub membership that got degraded to United crap...
Posts: 2,089
I'll second or third the besides needing - - to become Ininite Elite for 2007....... I'll also second or third or 143rd, when I log in on the main page it comes up, error please re-enter your flight search and it gives me the flight search page 
You'd think a basic thing like this would have been checked.
It says recent activity since my last visit, does that mean if I check my account every day the thing is going to only show what happened in the last day?
The pages load just as slow as they did before for those of us who are forced dial up users so nothing changed with that. If anything it got slower. And if there is anything in the dang blue box above latest news and offers, I don't see it. I see it go from one to two to three to four on the buttons, but not a dang thing shows in the box. Probably, click here for free lifetime platinum
Going to the Micronesian & Marshall Island & Palau web site it looks the same as the regular one so no change there either; however it doesn't tell you what site you are on
Before it atleast told you that you were on the Micronesian or the USA web site, so now if you hit the wrong button how are you going to know which site you are on? Look a the physical address all the time? And yes there is a reason why I'd book some tickets on USA web site and some tickets on the Micronesian Web site. Hong Kong site atleast says in bright big letters on the upper left HONG KONG, Ireland does the same thing, didn't check them all but I'll assume majority list what web site it is. So why not list it on the Micronesian and other island web site so we atleast know where we are and don't make a mistake on where we book?
Oh well, I hoped for the best and got this.............
I was ready to rant and rave but I'll just leave it at: IMHO this is just poor and confirms my personal feelings that the web site team / staff, electronic support desk are the weakest link in all of CO.
You'd think a basic thing like this would have been checked. It says recent activity since my last visit, does that mean if I check my account every day the thing is going to only show what happened in the last day?
The pages load just as slow as they did before for those of us who are forced dial up users so nothing changed with that. If anything it got slower. And if there is anything in the dang blue box above latest news and offers, I don't see it. I see it go from one to two to three to four on the buttons, but not a dang thing shows in the box. Probably, click here for free lifetime platinum
Going to the Micronesian & Marshall Island & Palau web site it looks the same as the regular one so no change there either; however it doesn't tell you what site you are on
Before it atleast told you that you were on the Micronesian or the USA web site, so now if you hit the wrong button how are you going to know which site you are on? Look a the physical address all the time? And yes there is a reason why I'd book some tickets on USA web site and some tickets on the Micronesian Web site. Hong Kong site atleast says in bright big letters on the upper left HONG KONG, Ireland does the same thing, didn't check them all but I'll assume majority list what web site it is. So why not list it on the Micronesian and other island web site so we atleast know where we are and don't make a mistake on where we book? Oh well, I hoped for the best and got this.............
I was ready to rant and rave but I'll just leave it at: IMHO this is just poor and confirms my personal feelings that the web site team / staff, electronic support desk are the weakest link in all of CO.
Jul 31, 2006, 3:44 am
#148
Join Date: Oct 2003
Location: A Capital City on The East Coast
Programs: CO-Dirt,SPG-Nothing,Marriott-Gold, Hilton-Blue, Hyatt-Plat, HI-Plat
Posts: 6,872
"Continental.com is unable..."
- Kinda says it all to me
Forget trying to change a reservation-just flat out does not work. And I'm sure CO reservations wants to look at all the flight options(for my new date) and let me know which flights have the greatest number of open 1st seats.
In sorta-related news- I EAUed for my flight this Sat that I'm now trying to change to the following week(figures)
Wonder what the page counters for this page http://www.continental.com/web/en-US/error.aspx?SID=
Are like?????
I bet if, there is ever a next time for this type of excerise in futility, some FTers somewhere will be testing the site before it goes live
Forget trying to change a reservation-just flat out does not work. And I'm sure CO reservations wants to look at all the flight options(for my new date) and let me know which flights have the greatest number of open 1st seats.
In sorta-related news- I EAUed for my flight this Sat that I'm now trying to change to the following week(figures)
Wonder what the page counters for this page http://www.continental.com/web/en-US/error.aspx?SID=
Are like?????
I bet if, there is ever a next time for this type of excerise in futility, some FTers somewhere will be testing the site before it goes live
Jul 31, 2006, 5:14 am
#149
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Major Problem
I go to co.com (without logging in) and now I see a reservation for someone having gone from BNA to GDL on July 5 returning (today) on July 31. This is from another computer I exclusively use - not the one used yesterday.
I see their names, seats, onepass number, email, phone numbers etc. There are two people on the reservation. Their names & onepass number are nothing close to mine.
This is a MAJOR problem and security issue. CO needs to go back to old system ASAP. Cigarman - this is not just a couple of glitches - but a major security and privacy issue!
And the same person keeps showing everytime I open co.com!
Using IE v6.
I see their names, seats, onepass number, email, phone numbers etc. There are two people on the reservation. Their names & onepass number are nothing close to mine.
This is a MAJOR problem and security issue. CO needs to go back to old system ASAP. Cigarman - this is not just a couple of glitches - but a major security and privacy issue!
And the same person keeps showing everytime I open co.com!
Using IE v6.
Last edited by cova; Jul 31, 2006 at 5:26 am
Jul 31, 2006, 5:31 am
#150
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Minor Problem
When using Safari (2.0.4, Build 419.3) on OS X 10.4.7 I am unable to see the "Latest News and Offers", aka Prop Box, tab (it's the blue box which sits in the upper section of the screen to the right of "FLIGHT / HOTEL / CAR" tabs, below the menu bars "OnePass FF, Products and Services and About Continental" and above the "Print Boarding Passes, Check Flight Status and OnePass Sing In"). I'm guessing you guys have larger issues to deal with right now than making sure the prop-box works, but should you wish to start the "fine tuning" phase, there's a small job which needs to be done.
Good Luck
Good Luck