[Post website problems here] New CO website....clean but not perfect....
Jul 30, 2006, 7:01 pm
#121
FlyerTalk Evangelist
Join Date: Jan 2006
Location: Half the distance to EWR than PHL.
Programs: UA, AA, B6, BA, Hilton, Hyatt, Marriott, IHG, SPG
Posts: 11,695
Originally Posted by milesmilesmiles
I don't like having to put in my OP # and password every time I use it. The old site saved my number and password so I got my front page immediately 
Jul 30, 2006, 7:04 pm
#122
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by CO Insider
We are indeed paying attention to your comments. As many of you have posted, we've got some follow-ups that need some immediate attention. We'll be working on these and loading updates continuously until they're resolved. Below is a list of known issues, and we'll keep this list updated as we hear about issues reported here and through other sources.
- Numerous "Page Cannot Be Displayed" issues; Including those caused by the "Remember Me" feature not working (should be fixed in the next 24 hours)
- Issues with Seat Selection; Including Elites unable to pre-assign seats in the premium seating section (should be fixed in the next 24 hours)
- Issues with Firefox and Mac browser compatibility (very high priority for us)
- Issues with tax, mileage and fee calculation (still researching these)
- Continental.com specials page showing out-of-date specials
- Only one itinerary showing on home page
- Check-in button showing on past-date itineraries
- Yellow is not showing on "View/Change Seats" feature
- Receipts requested from the Manage Reservations section are not getting sent
- Missing flight credit form is allowing only 10 digits for a ticket number, instead of 13
If you have anything new to report, please post it here and we'll address it.- Issues with Seat Selection; Including Elites unable to pre-assign seats in the premium seating section (should be fixed in the next 24 hours)
- Issues with Firefox and Mac browser compatibility (very high priority for us)
- Issues with tax, mileage and fee calculation (still researching these)
- Continental.com specials page showing out-of-date specials
- Only one itinerary showing on home page
- Check-in button showing on past-date itineraries
- Yellow is not showing on "View/Change Seats" feature
- Receipts requested from the Manage Reservations section are not getting sent
- Missing flight credit form is allowing only 10 digits for a ticket number, instead of 13
Jul 30, 2006, 7:10 pm
#123
Join Date: Jan 2002
Location: NJ
Programs: Retired-CO Former Long-time Plat, Now a Kettle, Hilton Gold (Thanks AMEX)
Posts: 475
Can't get on
I'm running IE 6.0 and I can't even get the homepage to load. I dumped all my cookies and no luck. I had to call support to refund a trip I booked last night. I guess I'll get some sleep tonight, get up and have some coffee, then try again.
Jul 30, 2006, 7:13 pm
#124
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
CO Insider: 2 not in your list:
1: OP Activity:
1: OP Activity:
05/17/2006 0
2: Maybe it's only me, but my travel club balance went to zero.
Jul 30, 2006, 7:14 pm
#125
Join Date: Jul 2001
Programs: Hilton Lifetime Diamond
Posts: 1,266
Originally Posted by Olton Hall
You may have to delete your existing CO.com cookies from your computer so the website can load new ones that will work with the new website.
Jul 30, 2006, 7:29 pm
#126
Join Date: Feb 2001
Location: MCI ** UA Plat, Marriott Lifetime Plat
Posts: 1,249
Originally Posted by david4455
So the biggest difference and sort of a pain is that "view reservations" at least on my home page only shows one reservation. I have to click on "view" which then shows the first reservation and then click on "manage reservations" to view them all....
I've notified continental of the problem and provded screen shots; if anyone knows a specific address I should be sending that sort of thing to, PM me. I just submitted it to their web support team via the Contact Us page....
Jul 30, 2006, 7:31 pm
#127
Join Date: May 2006
Location: DCA
Programs: AA ExPlat, Bonvoy Gold
Posts: 391
Seat assignments for a couple flights in September didn't show up for me and it wouldn't let me choose...when I called to see, they were still in the system...and then somehow they gave a lowly Silver (me!!!!!!) 16A (oooh...eeeeexit rowwww....<drooling>...mmmm..) EDI-EWR, months in advance!
Sorry plats Let's see some more good glitches!
Sorry plats
Let's see some more good glitches!
Jul 30, 2006, 7:51 pm
#128
Join Date: Jan 2005
Location: Ann Arbor, MI
Posts: 1,380
Originally Posted by rapopoda
No. Stop, now!
I do this for a living and WOULD NOT release something so buggy with basic problems.
I do this for a living and WOULD NOT release something so buggy with basic problems.
Jul 30, 2006, 7:52 pm
#129
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,222
Just noticed on the flight search page...while using Firefox browser, in the 'who is traveling' section, all of the dropdown boxes have the data-in-window misaligned so it's only partially seen...but the dropdown box function itself appears ok. This is not an issue with IE 6.
However, the issue I reported earlier with the first three graphic link elements (home, reservations, and travel information) are also not showing in the correct font with IE 6 as well as Firefox.
However, the issue I reported earlier with the first three graphic link elements (home, reservations, and travel information) are also not showing in the correct font with IE 6 as well as Firefox.
Jul 30, 2006, 7:58 pm
#130
Join Date: Jan 2006
Location: ABE/PHL
Programs: CO Pt Infinite (1k life)/ 1MM - NW/DL Silver life/1 MM
Posts: 1,308
Originally Posted by cigarman
Seems to me the issues are if you use some weird browser (firefox)...
I've seen numbers of Firefox having 10% share. That is hardly weird. IE uses many features that are technically not WW3 compliant whileas Firefox adheres to the letter.
With a base as large as this (and growing) it is shorsighted to not have a simple javascript button work.
For laughs take a look at the user-agent string of your browser - you are identified as Mozilla, only 'IE' is buried deep in the text.
Whom begat whom?
Jul 30, 2006, 8:13 pm
#131
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,222
Without redeeming your miles, this trip is currently available in Economy Class for a total of $466.70 for all passengers. Purchase this reservation without redeeming miles
When using the ONEPASS code to price out fares with the MC discount, the summary page is suppose to give you the option of purchasing without the discount (Lord know why, but it always did)...the above text was found in that space, and of course miles have nothing to do with the ONEPASS discount, so the code is pulling the wrong message to display there.
When using the ONEPASS code to price out fares with the MC discount, the summary page is suppose to give you the option of purchasing without the discount (Lord know why, but it always did)...the above text was found in that space, and of course miles have nothing to do with the ONEPASS discount, so the code is pulling the wrong message to display there.
Jul 30, 2006, 8:27 pm
#132
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by holland
That's funny... I see multiple reservations, even though I've only got one booked. Of course, they have other people's names on them... and I'm able to view their receipts, change seats, and presumably cancel 'em. Maybe I found a new way to score exit row seats!
I've notified continental of the problem and provded screen shots; if anyone knows a specific address I should be sending that sort of thing to, PM me. I just submitted it to their web support team via the Contact Us page....
I've notified continental of the problem and provded screen shots; if anyone knows a specific address I should be sending that sort of thing to, PM me. I just submitted it to their web support team via the Contact Us page....
Jul 30, 2006, 8:33 pm
#133
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
I'm glad that CO Insider is reading our feedback... But really... I want to know why they went ahead with the live site when its in as piss-poor condition as it is?
Jul 30, 2006, 8:47 pm
#134
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
1) Flight status doesn't seem to work, says CONTACT CO.
2) pclub lounge details is an "untitled page"
3) Purchase page doesn't work right
4) Israeli site in Hebrew (עברית) disappeared.
2) pclub lounge details is an "untitled page"
3) Purchase page doesn't work right
4) Israeli site in Hebrew (עברית) disappeared.
Jul 30, 2006, 8:56 pm
#135
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
5) on the airport map for CLE, it says Terminal D for the check-in location for COEX. D is only an attachment to C airside... there is no D check in.
Maybe cigar had a bet with Larry that FT'ers could get all their bugs detected in less time than their testers did....
Maybe cigar had a bet with Larry that FT'ers could get all their bugs detected in less time than their testers did....