RewardOne and PerksPlus merging
Apr 11, 2012, 7:01 pm
#76
Join Date: Mar 2001
Posts: 429
Wow. Major devaluation of existing points and qualification is too high for the number of travelers we currently have. I'm not really surprised though.
I've got 55.67 points and it looks like redemptions are still available.
The BusinessFirst at 46 points is the most appealing but I tend to do international travel via one-ways where I go out on a one-way and then book another one-way when I'm about ready to return. I can't really figure out how those kinds of changes work. If I find availability would I just need to pay a $150 change fee?
The 13 point club memberships seem like the safest best but as I've held a Pres Plus credit card for a while I'm not sure when I'd redeem them. Do they expire?
The 23 point silver elite status is also a little interesting but as my travelling tends to be international or intra-Texas hops the only benefit on top of my credit card is upgrades on dinky flights.
Any idea when the RewardOne redemption will be gone for sure? I don't want to gamble to extend my 12-month expiration on a ticket and then be stuck with 55,000 PerksPlus points that get me diddly squat.
I've got 55.67 points and it looks like redemptions are still available.
The BusinessFirst at 46 points is the most appealing but I tend to do international travel via one-ways where I go out on a one-way and then book another one-way when I'm about ready to return. I can't really figure out how those kinds of changes work. If I find availability would I just need to pay a $150 change fee?
The 13 point club memberships seem like the safest best but as I've held a Pres Plus credit card for a while I'm not sure when I'd redeem them. Do they expire?
The 23 point silver elite status is also a little interesting but as my travelling tends to be international or intra-Texas hops the only benefit on top of my credit card is upgrades on dinky flights.
Any idea when the RewardOne redemption will be gone for sure? I don't want to gamble to extend my 12-month expiration on a ticket and then be stuck with 55,000 PerksPlus points that get me diddly squat.
Apr 11, 2012, 7:01 pm
#77
Join Date: Mar 2001
Posts: 429
Also does anyone know if they send 1099s or similar for redemptions as they do require a Tax ID?
Apr 11, 2012, 9:53 pm
#78
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
Apr 12, 2012, 12:22 am
#80
Join Date: Mar 2001
Posts: 429
RewardOne shows the 46 point ROEET as
"From US48, Alaska, Canada, Mexico, Caribbean, Central America to South America, Europe, India, Israel, Hawaii, CMI, Guam, Asia"
while PerksPlus shows the 125,000 point ROEET
"Central America / Hawaii To / From US 48 / Canada / Alaska / Caribbean / Mexico / Central America / Hawaii"
Only more expensive PerksPlus codes add Europe (270,000 - ROTEE) and Asia (460,000 - ROEEE). Shouldn't code ROEET mean the same thing between them or is ROEET also now less valuable after the merger?
Chart links:
http://rewardone.continental.com/chart.aspx
http://unitedperksplus.united.com/chart.aspx
"From US48, Alaska, Canada, Mexico, Caribbean, Central America to South America, Europe, India, Israel, Hawaii, CMI, Guam, Asia"
while PerksPlus shows the 125,000 point ROEET
"Central America / Hawaii To / From US 48 / Canada / Alaska / Caribbean / Mexico / Central America / Hawaii"
Only more expensive PerksPlus codes add Europe (270,000 - ROTEE) and Asia (460,000 - ROEEE). Shouldn't code ROEET mean the same thing between them or is ROEET also now less valuable after the merger?
Chart links:
http://rewardone.continental.com/chart.aspx
http://unitedperksplus.united.com/chart.aspx
Apr 12, 2012, 10:09 am
#81
Join Date: Mar 2001
Posts: 429
I found this in an email dated March 1.
"What happens if the company opts to not enroll in the new United PerksPlus?
For customers who do not convert their points, RewardOne points will remain available for redemption through June 30, 2012 and customers can access their account information online at http://rewardone.continental.com."
"What happens if the company opts to not enroll in the new United PerksPlus?
For customers who do not convert their points, RewardOne points will remain available for redemption through June 30, 2012 and customers can access their account information online at http://rewardone.continental.com."
Apr 12, 2012, 2:54 pm
#82
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,405
Who do i call???
Ok-so the r1 phone number obviously now sends one to some far eastern country...so WHO DO I CALL to redeem points and flights???
UGH...this is another.change.I.will.(not).like.
UGH...this is another.change.I.will.(not).like.
Apr 12, 2012, 3:32 pm
#83
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,429
gged into the account and redeemed online... You can then call reservations with the certificate information to book. You can probably also use the certificate to book via the web site.
Apr 12, 2012, 9:02 pm
#84
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,429
This evening i received email about the migration to PerksPlus. It stated the f
llowing:
This tells me that RewardOne points should post for flights taken through the end of March, 2012. It also tells me that if I have any thought of switching over to the new program I'll need to use all of my points before I do so and switch before May 15 or they will be terribly devalued.
llowing:
Existing RewardOne Flight Credit and Point Accrual:
As of April 1, 2012, customers no longer are able to earn points for the existing RewardOne program. Retroactive credit will be provided to existing customers as outlined below:
· Existing RewardOne customers who opt to enroll in United PerksPlus and accept the Terms and Conditions by May 15, 2012 will have their converted points available for redemption on the new program by the end of May.
· Existing RewardOne active customers with a points balance by end of April 2012 who do not have another existing United Corporate Travel Agreement will be able to convert their existing points at a ratio of 1,000 for every 1 RewardOne existing point.
· Existing RewardOne customers who enroll in United PerksPlus and enroll their eligible MileagePlus travelers by May 15, 2012, will receive retroactive credit in the new program for all eligible published travel flown from April 1, 2012 through May 15, 2012. Points earned on qualifying Lufthansa travel will be available in Q3 for tickets flown.
· Existing RewardOne customers who opt to not enroll in the new United PerksPlus program will be able to redeem their points until June 30, 2012. Those customers can access their account information online at http://rewardone.united.com.
Additional information:
· Program participation is limited to companies based in the U.S., Canada, Latin America and the Caribbean for United and United Express operated flights and on Lufthansa operated flights for U.S. companies only.
· Notification to all new United PerksPlus customers will be sent in late May to the Authorized Representative on the account, directing them to the website to view their detailed statement.
As of April 1, 2012, customers no longer are able to earn points for the existing RewardOne program. Retroactive credit will be provided to existing customers as outlined below:
· Existing RewardOne customers who opt to enroll in United PerksPlus and accept the Terms and Conditions by May 15, 2012 will have their converted points available for redemption on the new program by the end of May.
· Existing RewardOne active customers with a points balance by end of April 2012 who do not have another existing United Corporate Travel Agreement will be able to convert their existing points at a ratio of 1,000 for every 1 RewardOne existing point.
· Existing RewardOne customers who enroll in United PerksPlus and enroll their eligible MileagePlus travelers by May 15, 2012, will receive retroactive credit in the new program for all eligible published travel flown from April 1, 2012 through May 15, 2012. Points earned on qualifying Lufthansa travel will be available in Q3 for tickets flown.
· Existing RewardOne customers who opt to not enroll in the new United PerksPlus program will be able to redeem their points until June 30, 2012. Those customers can access their account information online at http://rewardone.united.com.
Additional information:
· Program participation is limited to companies based in the U.S., Canada, Latin America and the Caribbean for United and United Express operated flights and on Lufthansa operated flights for U.S. companies only.
· Notification to all new United PerksPlus customers will be sent in late May to the Authorized Representative on the account, directing them to the website to view their detailed statement.
Last edited by Xyzzy; Apr 12, 2012 at 9:21 pm
Apr 13, 2012, 7:58 pm
#85
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
Perhaps I missed it, but I just went to the RewardOne site and looked at the reward chart. I redeemed 2 ROEET awards just before "customer day one". The certificate I have specifically includes Australia-New Zealand. The chart now at the RewardOne site does not mention those 2 destinations for ROEET use.
Apr 13, 2012, 8:17 pm
#86
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,105
Do the United Club passes issued by RewardOne have an expiration date?
Apr 14, 2012, 1:59 pm
#88
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,105
Apr 27, 2012, 6:34 pm
#89
Join Date: Jun 2001
Location: NJ,US
Programs: Lifetime United Gold and 1K, Marriott Ambassador, Lifetime Marriott and SPG Platinum , AA, Hilton
Posts: 379
Contact number
Has ANYONE been able to find ANY useful contact numbers for this foresaken group? It seems that United just doesnt understand what a small business really is. All the numbers that I found are useless.
May 16, 2012, 4:16 pm
#90
Join Date: Apr 2004
Location: Austin, TX
Programs: UA 1K MM; Marriott Platinum Premier; HH Diamond; Hertz President's Circle; Avis PS; AMEX Plat
Posts: 1,008
Try 888-737-5775. I just spoke with them and they indicated that the complete switch-over won't happen until mid-June.