RewardOne and PerksPlus merging
#16
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,107
Sounds like a bad deal. We've got about 10 people that fly mostly domestic on discount fares. I get the impression the points expire if you don't hit the $25K mark every year? Pretty much makes this program dead to me. Thanks for this change, Jeff.
#17
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
I get the same impressin. I believe we've got until March 30 to spend the points we've already earned, and that nothing has posted to at least the RewardOne side of things in 2012. Time to take another look at the award chart... I probably should have redeemed last week.
#18
Join Date: Aug 2008
Programs: avis president , national executive, hertz presidents, delta platinum, spg platinum
Posts: 231
For customers who do not convert their points, RewardOne points will remain available for redemption through June 30, 2012 and customers can access their account information online at http://rewardone.continental.com.
#19
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
I wonder if any of my February, 2012 flights will pst? ... I had a few segments in A...
#20
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
Well, the big ? is what the reward table looks like. I don't know that what they have isn't (but it wouldn't surprise me).. would result in a serious devaluation vs. CO's old program.
#21
Join Date: Mar 2012
Posts: 6
New to redeeming
I am sitting with many Rewardone points. I have never redeemed any. Can someone please give me a rundown on how to check availability on certain flights before putting in for redemption of an award?
Thanks.
Thanks.
#22
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
If not sure, best to call the RewardOne desk and tell them you are about to pull the trigger and confirm that the flights are available. If yes, pull the trigger and you will receive a certificate number that the agent on the phone can then use to book the flights.
#23
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,548
I got the Perks Plus email a few days ago and from what I have reviewed and read so far, am not at all happy with the new program compared to what I got at CO. Now, that could change when I actually get into to it more.
I don't like the fact one has to enter a perksplus number when booking. I have too many people to remind to do that frankly. It was easier when I could just list their names and FFlyer #s. Unless I understand the new process incorrectly.
yes I know it is a "Free" service so I'll be happy something exists but again, I don't like what I've read so far. YMMV.
I don't like the fact one has to enter a perksplus number when booking. I have too many people to remind to do that frankly. It was easier when I could just list their names and FFlyer #s. Unless I understand the new process incorrectly.
yes I know it is a "Free" service so I'll be happy something exists but again, I don't like what I've read so far. YMMV.
#24
Join Date: Jan 2007
Location: QSF
Programs: UA GS 1.1MM | Marriott Lifetime Titanium | National EE
Posts: 621
I have yet to receive an email about either my PerksPlus or RewardOne account...
Does anyone have a link to anything on the "new" United site that list ANYTHING about the new program?
Does anyone have a link to anything on the "new" United site that list ANYTHING about the new program?
#25
Join Date: Jan 2007
Location: QSF
Programs: UA GS 1.1MM | Marriott Lifetime Titanium | National EE
Posts: 621
I also don't see how you're supposed to ever check your PerksPlus balance at this point, since perkspluspartners.com now redirects to pss.united.com.
I was hoping that perhaps some of my 2012 activity has posted now... fat chance most likely. Was looking to cash out some stuff before the end of the month, but if I can't even check my balance seems like this is going to be hard.
I was hoping that perhaps some of my 2012 activity has posted now... fat chance most likely. Was looking to cash out some stuff before the end of the month, but if I can't even check my balance seems like this is going to be hard.
#26
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
I did note this text in the email I received:
Following the official launch date, customers will no longer be able to earn points for the existing PerksPlus and RewardOne programs.
#27
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,548
I found no reference to any such requirement in the email I received concerning this. If that is a requirement then the new program is likely useless to pretty much everyone. Getting people to enter a number every time a reservation is booked (and even remembering to d so ones self) is likely to be impossible.
.
.
#28
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
Given that CO doesn't have a place to put that in right now, its more likely that they'll just go by OnePass # as before.
#29
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,548
#30
Join Date: Mar 2012
Posts: 6
Can't reach the executive desk
I can not reach the executive desk. All I get when I call is main reservations. Nobody seems to know anything about redeeming Rewardone points. anyone know a way to contact the right area?