RewardOne and PerksPlus merging
#46
Join Date: May 2008
Location: BOI (formerly ORD)
Programs: UA 1K 1.4MM; AA PLT 2.5MM; Hilton Diamond; Starwood Gold; Hyatt Platinum; Amex MR; Chase UR, et al
Posts: 465
I found no reference to any such requirement in the email I received concerning this. If that is a requirement then the new program is likely useless to pretty much everyone. Getting people to enter a number every time a reservation is booked (and even remembering to d so ones self) is likely to be impossible.
I've sent an email inquiry; I currently have several hundred thousand points in limbo, and no way to accrue additional points with new bookings. If they would assure us that we'd be able to do an audit (as we could before) once things settle down, that'd be enough for me and I'd just keep track of the ticket numbers for a couple months.
I'm also hoping that the option to redeem for United Club memberships and RPUs isn't gone - those were our only redemptions, and the redemption rate for RPUs was reasonable.
Anyone else heard anything else?
#47
Join Date: Jan 2007
Location: QSF
Programs: UA GS 1.1MM | Marriott Lifetime Titanium | National EE
Posts: 621
#48
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,982
Could someone please post the details of what the email said regarding the new program? On the current web page, it says nothing about $25k annual spend, but I seem to remember that as being a requirement.
I am interested in joining and can meet the threshold with biz travelers, but was wondering are any points included retroactively (like from Jan-March 2012)? Would hate to miss out on that.
I am interested in joining and can meet the threshold with biz travelers, but was wondering are any points included retroactively (like from Jan-March 2012)? Would hate to miss out on that.
#49
Join Date: Dec 2007
Location: Austin, TX
Programs: UA Silv; Hyatt Plat, Priority Club, SPG G, HHonors G, Marriott S; Hertz 5*; AA, WN, Pan Am!
Posts: 819
Could someone please post the details of what the email said regarding the new program? On the current web page, it says nothing about $25k annual spend, but I seem to remember that as being a requirement.
I am interested in joining and can meet the threshold with biz travelers, but was wondering are any points included retroactively (like from Jan-March 2012)? Would hate to miss out on that.
I am interested in joining and can meet the threshold with biz travelers, but was wondering are any points included retroactively (like from Jan-March 2012)? Would hate to miss out on that.
Originally Posted by United Airlines re RewardOne
You may earn one point for each flown dollar, with a multiplier for Tier and Hub/Non-Hub travel. Points are awarded for Qualifying Revenue flown from our 10 hubs all over the world. It's that easy.
· Your membership automatically renews itself - United PerksPlus is an annual program. Once your company's eligible revenue totals $25,000 USD on United or United Express within the 12-month period immediately after enrollment, we will automatically renew your membership. Upon renewal, outstanding points earned during the prior term will remain valid for an additional twelve months.
· Redeeming Points - Once your company's eligible revenue has totaled $5,000 USD for three months immediately after enrollment, you can begin to redeem points online. Your request will be processed within two business days of your submission.
· Your membership automatically renews itself - United PerksPlus is an annual program. Once your company's eligible revenue totals $25,000 USD on United or United Express within the 12-month period immediately after enrollment, we will automatically renew your membership. Upon renewal, outstanding points earned during the prior term will remain valid for an additional twelve months.
· Redeeming Points - Once your company's eligible revenue has totaled $5,000 USD for three months immediately after enrollment, you can begin to redeem points online. Your request will be processed within two business days of your submission.
#50
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,982
#51
Join Date: Dec 2007
Location: Austin, TX
Programs: UA Silv; Hyatt Plat, Priority Club, SPG G, HHonors G, Marriott S; Hertz 5*; AA, WN, Pan Am!
Posts: 819
#52
Join Date: Dec 2000
Location: New York, NY
Programs: UA 1K, AA EXP, Hilton, Marriott Rewards,SPG
Posts: 1,134
I have a business friend with 2 certificates issued (both international Y class awards).
Here's the conundrum. He redeemed one for a trip to Tel Aviv PRIOR to the merger.
He left for Israel (he's there now) and subsequently cancelled his scheduled return flight with the anticipation of changing the return date. He was planning to use the same certificate.
Now he calls United and there in NO availabilty for a ANY US bound flight from TLV using his RewardOne certs from now until the end of the year.
Furthermore all attempts to use the second cert are met with no availability from EWR-TLV and vice versa through end of schedule (at least 2012).
He tried calling United and after being on hold for 2 plus hours without speaking to a human being he gave up.
Any hints on what to do here??
Here's the conundrum. He redeemed one for a trip to Tel Aviv PRIOR to the merger.
He left for Israel (he's there now) and subsequently cancelled his scheduled return flight with the anticipation of changing the return date. He was planning to use the same certificate.
Now he calls United and there in NO availabilty for a ANY US bound flight from TLV using his RewardOne certs from now until the end of the year.
Furthermore all attempts to use the second cert are met with no availability from EWR-TLV and vice versa through end of schedule (at least 2012).
He tried calling United and after being on hold for 2 plus hours without speaking to a human being he gave up.
Any hints on what to do here??
#53
Join Date: Feb 2008
Programs: Continental One Pass, HHonors, Marriott
Posts: 38
I redeemed reward points to extend my Presidents (now United) Club membership the day before the merger since the new program is far inferior to the old. I gotr an e-mail confirming the reward but have gotten any credentials. Has anyone else had any delay with redemptions?
Thanks
Thanks
#54
Join Date: May 2008
Location: BOI (formerly ORD)
Programs: UA 1K 1.4MM; AA PLT 2.5MM; Hilton Diamond; Starwood Gold; Hyatt Platinum; Amex MR; Chase UR, et al
Posts: 465
I've sent an email inquiry; I currently have several hundred thousand points in limbo, and no way to accrue additional points with new bookings. If they would assure us that we'd be able to do an audit (as we could before) once things settle down, that'd be enough for me and I'd just keep track of the ticket numbers for a couple months.
Anyone else heard anything else?
Anyone else heard anything else?
Hello,
Unfortunately, at this time we do have a way to log travel. In the near future United will provide a way to accrue travel point in the past and future. Sorry for any inconvenience this may have caused your company.
The PerksPlus Team
Unfortunately, at this time we do have a way to log travel. In the near future United will provide a way to accrue travel point in the past and future. Sorry for any inconvenience this may have caused your company.
The PerksPlus Team
#55
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,107
I redeemed reward points to extend my Presidents (now United) Club membership the day before the merger since the new program is far inferior to the old. I gotr an e-mail confirming the reward but have gotten any credentials. Has anyone else had any delay with redemptions?
Thanks
Thanks
#56
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC AMB, IHG PLAT, UA GLD
Posts: 1,086
Anyone know how long drink coupons are valid? Do they expire?
#57
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,107
#58
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
The ones I redeemed using RewardOne points 2 and 3 years ago have no expiration dates.
#59
Join Date: Feb 2007
Location: LAX
Programs: United Two Million Miler; United 1K, Hilton Lifetime Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 568
Still Waiting for Launch
"When will the new program launch?
United PerksPlus will officially launch in late first quarter 2012. Following the official launch date, customers will no longer be able to earn points for the existing PerksPlus and RewardOne programs."
Per the email I received on March 1, 2012. Today is the last business day of the first quarter, 2012. Is there any later they can "launch?" than now (or a few hours from now)?
United PerksPlus will officially launch in late first quarter 2012. Following the official launch date, customers will no longer be able to earn points for the existing PerksPlus and RewardOne programs."
Per the email I received on March 1, 2012. Today is the last business day of the first quarter, 2012. Is there any later they can "launch?" than now (or a few hours from now)?
#60
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432