EUA Standby List
Jun 29, 2010 | 5:26 am
#1
Original Poster
Join Date: Feb 2006
Location: IAH
Programs: BA
Posts: 442
EUA Standby List
Tried a search and only found information about mileage upgrades...
Anyway, flying on 1528 tomorrow to SJO. Seats: 16/Booked: 5. I've checked in but I don't show on the upgrade standby list (no one does). I called the elite line, and she said she didn't know what I was looking at, but I'm on the list and I look good for the upgrade. Does this sound right, or was I rushed off the phone?
I'm new to CO Elite, so I want to make sure I understand correctly.
Thanks,
RJ
Anyway, flying on 1528 tomorrow to SJO. Seats: 16/Booked: 5. I've checked in but I don't show on the upgrade standby list (no one does). I called the elite line, and she said she didn't know what I was looking at, but I'm on the list and I look good for the upgrade. Does this sound right, or was I rushed off the phone?
I'm new to CO Elite, so I want to make sure I understand correctly.
Thanks,
RJ
Jun 29, 2010 | 6:02 am
#2
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
Based on the 5/16, yes it does look good. You should be on the list however. Are you connecting from another carrier?
Jun 29, 2010 | 6:21 am
#4
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
Jun 29, 2010 | 6:26 am
#5
Join Date: Feb 2010
Location: RDU area
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum, Hilton Gold
Posts: 3,391
Maybe because it's not T-24 yet for that flight (CO 1528)?
Jun 29, 2010 | 6:36 am
#6
Join Date: Feb 2004
Location: here and there
Programs: UA Silver, HH Gold, SPG Gold, Avis CHM
Posts: 1,505
That shouldn't matter, he is checked in for the flight. It appears the OP is upgraded on his ORD-IAH flight, and not appearing on the standby for IAH-SJO. Looks like a glitch? I'd be sure to ask again at the gate in ORD tomorrow to ensure you're on the list.
Jun 29, 2010 | 6:42 am
#7
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
It appears that there are very few, if any, elites waiting to upgrade based on the exit row seats occupied. There's nothing the phone agents can do, so checking in at ORD should hopefully clear it up.
Jun 29, 2010 | 6:46 am
#8
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Tried a search and only found information about mileage upgrades...
Anyway, flying on 1528 tomorrow to SJO. Seats: 16/Booked: 5. I've checked in but I don't show on the upgrade standby list (no one does). I called the elite line, and she said she didn't know what I was looking at, but I'm on the list and I look good for the upgrade. Does this sound right, or was I rushed off the phone?
I'm new to CO Elite, so I want to make sure I understand correctly.
Thanks,
RJ
Anyway, flying on 1528 tomorrow to SJO. Seats: 16/Booked: 5. I've checked in but I don't show on the upgrade standby list (no one does). I called the elite line, and she said she didn't know what I was looking at, but I'm on the list and I look good for the upgrade. Does this sound right, or was I rushed off the phone?
I'm new to CO Elite, so I want to make sure I understand correctly.
Thanks,
RJ
If you don't get your upgrade by the time you get to ORD, ask the ORD agents to add you to the list manually. Then verify that you're on the list. If you get any pushback, insist on it. You are not on the airport upgrade list until you can see it, no matter what they may say.
As others have pointed out, this is an airport function, so there's nothing anyone on the phone at CO can do about it.
Jun 29, 2010 | 6:51 am
#9
Original Poster
Join Date: Feb 2006
Location: IAH
Programs: BA
Posts: 442
There is no EUA standby list. EUA runs independently of the airport upgrade list.
If you don't get your upgrade by the time you get to ORD, ask the ORD agents to add you to the list manually. Then verify that you're on the list. If you get any pushback, insist on it. You are not on the airport upgrade list until you can see it, no matter what they may say.
As others have pointed out, this is an airport function, so there's nothing anyone on the phone at CO can do about it.
If you don't get your upgrade by the time you get to ORD, ask the ORD agents to add you to the list manually. Then verify that you're on the list. If you get any pushback, insist on it. You are not on the airport upgrade list until you can see it, no matter what they may say.
As others have pointed out, this is an airport function, so there's nothing anyone on the phone at CO can do about it.
I have been upgraded on the ORD to IAH flight, that came through last night. I was expecting the IAH to SJO to come through early as well (due to low booking) but I understand revenue management has its own plan.
Anyway, on hold with .com support to see what is going on.
Jun 29, 2010 | 6:55 am
#10
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Jun 29, 2010 | 8:36 am
#11
Join Date: Nov 2009
Location: Houston, TX
Posts: 1,787
Thanks everyone.
I have been upgraded on the ORD to IAH flight, that came through last night. I was expecting the IAH to SJO to come through early as well (due to low booking) but I understand revenue management has its own plan.
Anyway, on hold with .com support to see what is going on.
I have been upgraded on the ORD to IAH flight, that came through last night. I was expecting the IAH to SJO to come through early as well (due to low booking) but I understand revenue management has its own plan.
Anyway, on hold with .com support to see what is going on.
That being said, the flight loads are high and the buyups are cheap. My friend was traveling with me on the $239 CO.com special (N bucket) and was offered buyups of $69 both directions. I was upgraded at T-30 and T-28 as a silver on those flights, and only 5 people were upgraded before buyups that I saw.
I think you should be fine
Jun 29, 2010 | 9:09 am
#12
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KAL, R. 3F
Looks pretty good!!!
Looks pretty good!!!
Jun 29, 2010 | 9:27 am
#13
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Jun 29, 2010 | 9:33 am
#14
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Location: DEN
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ETA: Looks like the 24-hour EUA may have run between now and then as well.
Last edited by Bonehead; Jun 29, 2010 at 9:40 am
Jun 29, 2010 | 12:15 pm
#15
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Join Date: Aug 2002
Location: Bay Area, CA
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The 24-hour EUA theory is the most likely.
If he had the upgrade already, he would have noticed it. And if he missed it, the CO rep(s) handling his call(s) would have seen it and mentioned it.
At least the lack of being on the airport upgrade list was a non-issue here.