Originally Posted by
channa
There is no EUA standby list. EUA runs independently of the airport upgrade list.
If you don't get your upgrade by the time you get to ORD, ask the ORD agents to add you to the list manually. Then verify that you're on the list. If you get any pushback, insist on it. You are not on the airport upgrade list until you can see it, no matter what they may say.
As others have pointed out, this is an airport function, so there's nothing anyone on the phone at CO can do about it.
Thanks everyone.
I have been upgraded on the ORD to IAH flight, that came through last night. I was expecting the IAH to SJO to come through early as well (due to low booking) but I understand revenue management has its own plan.
Anyway, on hold with .com support to see what is going on.