Tried a search and only found information about mileage upgrades...

Anyway, flying on 1528 tomorrow to SJO. Seats: 16/Booked: 5. I've checked in but I don't show on the upgrade standby list (no one does). I called the elite line, and she said she didn't know what I was looking at, but I'm on the list and I look good for the upgrade. Does this sound right, or was I rushed off the phone?

I'm new to CO Elite, so I want to make sure I understand correctly.

Thanks,

RJ